What users are saying about
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Top Rated
110 Ratings

Monetate

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Top Rated
110 Ratings
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Score 8.6 out of 101

Likelihood to Recommend

Monetate

I've used different testing systems, and Monetate is simple-to-use. I've been able to train interns who'd previously had little experience, too. More complicated tests require web dev. I'd like to be able to "safely" shift and style elements in a WYSIWYG interface, but the interface provides most of what I want.
No photo available

Pros

Monetate

  • Tool is very intuitive - easy to use right out of the box. Users can create tests starting day 1 AND it is so easy to build upon existing campaigns..feels like a limitless amount of things you can accomplish right away.
  • Analytics - again straightforward design - easy to access and take away learnings. For example - when we tested abandoned cart messaging (adding links to customer service, etc) with no offer - saw 22% increase in add to cart and 9% decline in bounce rate. Can utilize the Monetate summary dashboard or look at data directly.
  • Support team - consistent knowledgeable members who make the effort to understand client end goals - then help develop action/strategy plan to accomplish AND help execute. Whether providing / assisting with training to helping to troubleshoot to building in-house. Always accessible - whenever i've had a question/issue!
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Cons

Monetate

  • Engage email program isn't managed the same way as Merchandiser. While our team helped get us up and running with the tool and provided support in initial programs to test, we have to go through Monetate Support for additional help. Wish it was all in one place/one team.
  • As a small brand that is part of a larger corporation where other brands also use Monetate...think it's a good decision recently implemented to re-organize so that there is a team/acct lead for the corporation. There are a lot of good learnings that we needed someone to facilitate sharing across the different brands. It took a while to implement - but a good improvement.
No photo available

Likelihood to Renew

Monetate

Monetate 8.2
Based on 24 answers
It's doing everything we need from it, and the support has been great as well. Really like the team I'm working with at Monetate. Plus, we've just implemented it and came from a previous implementation from a competitor. As easy as implementation is, I don't really want to go through the process again right away unless necessary.
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Usability

Monetate

Monetate 7.8
Based on 9 answers
Overall it is a very useful and intuitive tool that allows to perform a variety of marketing tasks.
Irina Danilova profile photo

Support

Monetate

Monetate 8.2
Based on 9 answers
Very responsive and proactive support team. There never seems to be a bandwidth issue on their end to address our questions or issues.
Parker Block profile photo

Implementation

Monetate

Monetate 8.5
Based on 3 answers
Make sure that your feeds into Monetate are thoroughly QA'd
Parker Block profile photo

Alternatives Considered

Monetate

N/A This is my first time using a tool like this so I cannot compare however I don't see any need to try anything else. The team is helpful, the tool works and they resolve any concerns or issues when they do come up
Jenna Schweizer profile photo

Return on Investment

Monetate

  • Greater email capture for long term growth
  • Higher margins on acquisition customer by not giving away the farm
Nick Ashton profile photo

Pricing Details

Monetate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

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