TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Moogsoft

    Score5 out of 10
    N/AMoogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.

    $417

    per month

    Prometheus

    Score8 out of 10
    N/APrometheus is a service monitoring and time series database, which is open source.N/A
    Pricing
    MoogsoftPrometheus
    Editions & Modules
    Free
    $0
    Essentials
    $417
    per month
    Advanced
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    MoogsoftPrometheus
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MoogsoftPrometheus
    Considered Both Products
    Moogsoft
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    35 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    29 Answers
    Best Alternatives
    MoogsoftPrometheus
    Small Businesses
    No answers on this topic
    InfluxDB
    Score9 out of 10
    Medium-sized Companies
    Logz.io
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    NetBrain Technologies
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MoogsoftPrometheus
    Likelihood to Recommend
    10.0
    (3 ratings)
    7.8
    (35 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    MoogsoftPrometheus
    Likelihood to Recommend
    Moogsoft
    Moogsoft is well suited in below scenarios - 1. If you are looking for a Event Management layer tools. 2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool. 3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.
    Incentivized
    Read full review
    Open Source
    This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
    Incentivized
    Read full review
    Pros
    Moogsoft
    • Event Management Tools
    • Event Enrichment
    • AIOps and ML features
    • Entropy based prediction
    Incentivized
    Read full review
    Open Source
    • Looking at metrics such as the aggregate number of HTTP requests served.
    • Understanding how our services are performing in aggregate.
    • Easy to deploy within a variety of architectures/environments.
    • Open source so new features are added regularly and bugs are fixed in a timely manner.
    • Free so there are no licensing restrictions.
    • Endorsed by the Cloud Native Computing Foundation.
    Incentivized
    Read full review
    Cons
    Moogsoft
    • Automation
    • Config files
    • Ansible
    Incentivized
    Read full review
    Open Source
    • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
    • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
    Incentivized
    Read full review
    Usability
    Moogsoft
    No answers on this topic
    Open Source
    It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
    Incentivized
    Read full review
    Support Rating
    Moogsoft
    No answers on this topic
    Open Source
    Never had to reach out to them.
    Incentivized
    Read full review
    Alternatives Considered
    Moogsoft
    Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.
    Incentivized
    Read full review
    Open Source
    Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
    Incentivized
    Read full review
    Return on Investment
    Moogsoft
    • Unique Event Handling and Management
    • Situation-based event grouping
    • Auto Remediation of issues using tight integration options
    Incentivized
    Read full review
    Open Source
    • We are still working on the ROI
    • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
    Incentivized
    Read full review
    ScreenShots