Movable Type vs. Volusion

Is your business an enterprise level business that has more than a half dozen different content types? If so, then you might want to use a dedicated CMS rather than Movable Type. Movable Type is best used on small / medium sized businesses and is not the best solution for a full-fledged CMS. If you're using your content for something other than just displaying a website, then it's probably not for you. Movable Type works great for news/blogging sites. In fact, Daring Fireball, one of the most popular Apple-centric blogs is using Movable Type as its publishing platform.

Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.

Incentivized

• Easy to use straight out of the box, very user friendly with an intuitive interface.
• Great for team use where there are multiple editors and writers fixing and editing each other's works. It's easy to track who last made the latest edits.
• Stellar support team and system. I've found that Moveable Type's support system is generally more responsive and helpful than WordPress.

Incentivized

• Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
• Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
• Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.

Incentivized

• Especially on the older versions, the limited number of well-developed third-party plugins is problematic for efficiently developing a well-functioning website.
• Versions of movable type which didn't allow pages to be constructed were difficult to create continuity in design and easily editable pages for our editors.
• The installation process could be simplified to make it easier for those new to a CMS to install.

• API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
• Not as customizable as most ecommerce platforms
• Not as many integration options as most platforms

Incentivized

I think there are still improvements to be made. I haven't tapped in to the full functionality of the CMS yet but the rating I give it now is only based on what I've been able to use it for

When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.

I know what to do to add a new product, promotion or do an analysis of sales.

Incentivized

You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.

Incentivized

It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).

Movable Type can be compared to WordPress. It's easy to use, and I would say Movable Type is actually more user-friendly.

While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)

• Provided a blogging platform when we needed one.
• Helped us compare other blogging platforms as a baseline for what minimums we require and what we don't want.
• Users often refused to use Movable Type and would go around our official system in order to use my more friendly software.

• Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.