MSP360 Managed Backup vs. Percona XtraBackup

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.

Incentivized

Well suited to databases < 10TB. For larger than this, I would go with snapshots.

• Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
• You can limit cloud usage for customers and servers.
• You can transfer entire servers or virtual machines to cloud.
• You can backup files, disks, or virtual machines to local and cloud locations.

Incentivized

• Non-blocking backup : Backup process will not put any lock on the database.
• Fast recovery : As it's a file level backup so it's quite fast in both backup and recovery.
• Consistent backup : Xtrabackup always ensures consistent backup.
• Easy to configure and Use.
• Integration with clouds

• Message errors are hard to understand
• Should add a general interface to manage all accounts, not a specific interface for every account.
• The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.

• The only feature that could use some improvement is partial backup restores. For example, I have a multi-tenant database at the schema level running on a single Percona Server instance. As a tenant grows too large for the share instance or becomes a noisy neighbour we need to move a the tenants schema to its own instance with minimal downtime, meaning that we would run the new instance as a replica with replication filters until failover. In terms of doing a consistent backup, there may be challenges and it is currently possible with XtraBackup, but it would be great if the process was simplified and ensured to be consistent.

I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.

Incentivized

The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.

Incentivized

Takes a bit of getting used to when you first set it up.

Incentivized

I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.

Incentivized

If you pay for support it is great, otherwise you have to google.

Incentivized

Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.

Incentivized

We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.

We have evaluated Mysqldump and MySQL Enterprise backup. Mysqldump is not a scalable solution. MEB is a paid and closed source. As we are truly open-source, we were looking for an open-source solution that was reliable and scalable. Xtrbackup has all the required features to fulfill our requirements.

• Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
• By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
• We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service

Incentivized

• Secure, reliable, fast and consistent backups. Open source with zero cost.
• We satisfy our regulatory requirements.