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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSP360 Backup

    Score7 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A

    Trend Vision One Endpoint Security

    Score8.4 out of 10
    N/AThe Trend Vision One Endpoint Security platform provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.

    $26.99

    12 month subscription

    Pricing
    MSP360 BackupTrend Vision One Endpoint Security
    Editions & Modules
    No answers on this topic
    Trend Micro Vision One Endpoint Security Core - subscription license renewal - 1 device
    $26.99
    12 month subscription
    Trend Micro Vision One - License - 51-250 Users - New Subscription
    $35.99
    12 month subscription
    Trend Micro Vision One Endpoint Security Pro - subscription license - 1 device
    $178.99
    12 month subscription
    Offerings
    Pricing Offerings
    MSP360 BackupTrend Vision One Endpoint Security
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MSP360 BackupTrend Vision One Endpoint Security
    Considered Both Products
    MSP360
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    MSP360 BackupTrend Vision One Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of MSP360 Backup and Trend Vision One Endpoint Security
    Feature
    MSP360 Backup
    -
    Ratings
    Trend Vision One Endpoint Security
    8.1
    13 Ratings
    5% below category average
    Anti-Exploit Technology00 Ratings7.713 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.012 Ratings
    Centralized Management00 Ratings8.713 Ratings
    Hybrid Deployment Support00 Ratings8.011 Ratings
    Infection Remediation00 Ratings7.713 Ratings
    Vulnerability Management00 Ratings7.013 Ratings
    Malware Detection00 Ratings9.013 Ratings
    Best Alternatives
    MSP360 BackupTrend Vision One Endpoint Security
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MSP360 BackupTrend Vision One Endpoint Security
    Likelihood to Recommend
    10.0
    (14 ratings)
    8.0
    (26 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (4 ratings)
    Usability
    7.1
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.4
    (6 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MSP360 BackupTrend Vision One Endpoint Security
    Likelihood to Recommend
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Trend Micro
    Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
    Incentivized
    Read full review
    Pros
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Trend Micro
    • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
    • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
    • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
    Incentivized
    Read full review
    Cons
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Trend Micro
    • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
    Incentivized
    Read full review
    Likelihood to Renew
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Trend Micro
    It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
    Incentivized
    Read full review
    Usability
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Trend Micro
    The dashboard is user-friendly and allows for an IT admin to quickly deploy the software. The users do not even notice the program running in the background. From the dashboard the IT department can monitor all the workstations for issues and maintain good health of the network.
    Incentivized
    Read full review
    Support Rating
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Trend Micro
    It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
    Incentivized
    Read full review
    Implementation Rating
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Alternatives Considered
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Trend Micro
    For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
    Read full review
    Return on Investment
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    Trend Micro
    • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
    • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
    Incentivized
    Read full review
    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages

    Trend Vision One Endpoint Security Screenshots

    Screenshot of a Trend Vision One Endpoint Security overviewScreenshot of the antivirus scan options