MuleSoft Anypoint Platform vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Anypoint Platform
Score 7.9 out of 10
N/A
The Anypoint Platform developed by MuleSoft and acquired by Salesforce in early 2018 is designed to connect apps, data, and devices anywhere, on-premises or in the cloud. This platform was built to offer out-of-the-box connectors as well as tools that architects and developers can adopt quickly to design, build and manage the entire lifecycle of their APIs, applications, and products.N/A
Zapier
Score 8.9 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
MuleSoft Anypoint PlatformZapier
Editions & Modules
No answers on this topic
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
Anypoint PlatformZapier
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Community Pulse
MuleSoft Anypoint PlatformZapier
Considered Both Products
Anypoint Platform

No answer on this topic

Zapier
Chose Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working …
Features
MuleSoft Anypoint PlatformZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
MuleSoft Anypoint Platform
7.1
12 Ratings
13% below category average
Zapier
9.0
107 Ratings
11% above category average
Pre-built connectors7.812 Ratings9.3103 Ratings
Connector modification7.412 Ratings8.491 Ratings
Support for real-time and batch integration7.112 Ratings8.389 Ratings
Data quality services6.012 Ratings9.272 Ratings
Data security features6.812 Ratings9.571 Ratings
Monitoring console7.412 Ratings8.980 Ratings
Best Alternatives
MuleSoft Anypoint PlatformZapier
Small Businesses
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Score 9.3 out of 10
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Score 9.3 out of 10
Medium-sized Companies
IBM App Connect
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Score 9.3 out of 10
IBM App Connect
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Score 9.3 out of 10
Enterprises
IBM App Connect
IBM App Connect
Score 9.3 out of 10
IBM App Connect
IBM App Connect
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MuleSoft Anypoint PlatformZapier
Likelihood to Recommend
8.0
(24 ratings)
9.2
(112 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(1 ratings)
Usability
7.4
(4 ratings)
9.4
(11 ratings)
Support Rating
6.8
(4 ratings)
1.0
(10 ratings)
User Testimonials
MuleSoft Anypoint PlatformZapier
Likelihood to Recommend
Salesforce
MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.
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Zapier
If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
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Pros
Salesforce
  • API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
  • Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
  • It's very easy to implement API proxy.
  • User friendly UI.
  • Single platform to manage all.
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Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
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Cons
Salesforce
  • Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
  • Not a value product, tends to be expensive.
  • Takes a while for developers to learn to use Mulesoft Anypoint.
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Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
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Likelihood to Renew
Salesforce
No answers on this topic
Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
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Usability
Salesforce
There’s a lot of learning curve at the beginning when it comes to building the code and everything. In terms of usability, I’d say once you get used to it, it’s fine — but it’s not very easy during the initial stages.
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Zapier
The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
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Support Rating
Salesforce
Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
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Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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Alternatives Considered
Salesforce
Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.
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Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
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Return on Investment
Salesforce
  • Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
  • An excellent option to develop microservices and real-time integrations.
  • Not as robust in handling large data volumes, Informatica is better in that respect.
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Zapier
  • It has saved me the money in hiring an administrative assistant
  • It also saved me the time it took to do these tasks
  • It also allowed me to automate things that increased my lead generation
  • It also allowed me to automate several processes
Read full review
ScreenShots

Anypoint Platform Screenshots

Screenshot of Connect any endpoints using out-of-the-box connectors, dynamic connectivity to API specifications, or by building reusable connectors with Anypoint DevKit™.Screenshot of A reporting suite that provides a real-time view of API consumption trends and operational performance. Analytics provides insight into how your API is being used and informs forward-looking design decisions.Screenshot of A platform to engage with API developers and drive adoption. Share documentation, examples and manage developer access from a single platform.