What users are saying about
6 Ratings
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Score 9.2 out of 100
7 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
Opal
7.9
Mobile Access
MURAL (formerly Mural.ly)
9.0
Opal
1.0
Search
MURAL (formerly Mural.ly)
9.0
Opal
9.1
Visual planning tools
MURAL (formerly Mural.ly)
9.0
Opal
9.1
Task Management
MURAL (formerly Mural.ly)
Opal
9.1
Gantt Charts
MURAL (formerly Mural.ly)
Opal
9.1
Scheduling
MURAL (formerly Mural.ly)
Opal
9.1
Workflow Automation
MURAL (formerly Mural.ly)
Opal
9.1

Communication

MURAL (formerly Mural.ly)
9.6
Opal
6.1
Chat
MURAL (formerly Mural.ly)
9.0
Opal
4.5
Notifications
MURAL (formerly Mural.ly)
10.0
Opal
9.1
Discussions
MURAL (formerly Mural.ly)
9.0
Opal
4.5
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
Opal
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
Opal

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
Opal
9.1
Versioning
MURAL (formerly Mural.ly)
10.0
Opal
9.1
Video files
MURAL (formerly Mural.ly)
10.0
Opal
9.1
Document collaboration
MURAL (formerly Mural.ly)
10.0
Opal
9.1
Access control
MURAL (formerly Mural.ly)
10.0
Opal
9.1
Advanced security features
MURAL (formerly Mural.ly)
9.0
Opal
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
Opal
Device sync
MURAL (formerly Mural.ly)
10.0
Opal
Audio files
MURAL (formerly Mural.ly)
Opal
9.1

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Screenshots

MURAL (formerly Mural.ly)

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
Opal
9.3

Likelihood to Renew

MURAL (formerly Mural.ly)
Opal
10.0

Support Rating

MURAL (formerly Mural.ly)
9.0
Opal

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