What users are saying about
6 Ratings
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Score 9.2 out of 100
42 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Quip

I've found Quip to be extremely useful as a collaborative document sharing platform, moreso even than the Google suite, because the user interface is pleasing and intuitive, and it's much easier to organize and find files. If you prefer the File System Hierarchy style organization of Google Docs, Quip might not be for you - but if you're looking for a new take on organization with a more graphic feel to it, I would recommend giving Quip a try.I would say Quip is best suited for documents you're sharing or working on with an internal team, especially something that's for reference or a rough draft, since it's not big on formatting. This definitely isn't a platform for making a polished document to show off to customers, etc.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
Quip
7.5
Mobile Access
MURAL (formerly Mural.ly)
9.0
Quip
8.2
Search
MURAL (formerly Mural.ly)
9.0
Quip
8.9
Visual planning tools
MURAL (formerly Mural.ly)
9.0
Quip
7.9
Task Management
MURAL (formerly Mural.ly)
Quip
6.9
Gantt Charts
MURAL (formerly Mural.ly)
Quip
7.1
Scheduling
MURAL (formerly Mural.ly)
Quip
6.8
Workflow Automation
MURAL (formerly Mural.ly)
Quip
6.7

Communication

MURAL (formerly Mural.ly)
9.6
Quip
8.9
Chat
MURAL (formerly Mural.ly)
9.0
Quip
8.3
Notifications
MURAL (formerly Mural.ly)
10.0
Quip
8.8
Discussions
MURAL (formerly Mural.ly)
9.0
Quip
8.8
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
Quip
7.8
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
Quip
9.9
Surveys
MURAL (formerly Mural.ly)
Quip
8.2
Integrates with GoToMeeting
MURAL (formerly Mural.ly)
Quip
10.0
Integrates with Gmail and Google Hangouts
MURAL (formerly Mural.ly)
Quip
9.4

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
Quip
8.7
Versioning
MURAL (formerly Mural.ly)
10.0
Quip
8.7
Video files
MURAL (formerly Mural.ly)
10.0
Quip
8.0
Document collaboration
MURAL (formerly Mural.ly)
10.0
Quip
9.6
Access control
MURAL (formerly Mural.ly)
10.0
Quip
8.9
Advanced security features
MURAL (formerly Mural.ly)
9.0
Quip
8.8
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
Quip
9.0
Device sync
MURAL (formerly Mural.ly)
10.0
Quip
9.1
Audio files
MURAL (formerly Mural.ly)
Quip
7.6

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Quip

  • Search. Quip has a great search feature. Without it, it would not be the time-saving tool that it is. Why? Because Quip (the way we use it) houses a LOT of information. When I'm looking for a document, I can do a quick search without having to remember what path of folders I put the document in.
  • Client Sharing. I have a particular client whose sales I track every morning from their website. I update this document, which has formulas in it, to calculate all the necessary information that we need and the client is able to access it any time they want to see the numbers which saves the client an immense amount of time.
  • Privacy. My boss particularly likes this area as a small company with no HR department. He can keep employee files so that only he can view them without the risk of other people being able to see them.
Anonymous | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Quip

  • Quip office documents are not as full featured as Microsoft Office documents you may be used to. Mind you, there are thousands of features in MS Office documents. But even some of the more basic features are not available. I have many problems with formatting. The worst problem is when a document starts in something else like Microsoft Office and then you try to copy it to Quip. You usually end up having to re-write it if it was complicated.
  • Quip documents will feel slow compared to locally based documents. The performance is similar to what I have seen with O365 documents editing online and only a little slower than Google docs (Google docs do this surprisingly well). But if you are used to working fast in a document you will be challenged by the response time. The problem seems worse with more than 1 person in the document and especially if the document gets large.
  • It would be nice to see Quip embrace Google apps or O365 more. Many companies and users have one or more so would be nice to move between and not lose so much. These are competitors and I know why that would not be a priority but it does mean sometimes I may not put something in Quip.
William Beasley | TrustRadius Reviewer

Usability

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Quip

Quip 10.0
Based on 1 answer
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
Judy Hellen | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Quip

Quip 9.0
Based on 6 answers
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
Anonymous | TrustRadius Reviewer

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

Quip

OneNote is a great product for collaboration and note taking, but we found it fell short compared to Quip in more formal document creation across teams. It also regularly had trouble bringing in outside members who did not have an institutional Microsoft account. Occasionally, we also had sync problems. Quip's simplicity and ability to provide better layers of security and collaboration overcame this key problem.
Anonymous | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Quip

  • Since getting Quip, we've been able to move projects forward at a faster speed. There is more accountability among our team.
  • I was not the purchaser of the tool so I am unsure of its ROI.
  • Overall business objectives are being met with Quip and we see a good reduction in project lifecycle time.
Long Dai | TrustRadius Reviewer

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MURAL (formerly Mural.ly) Editions & Modules

Additional Pricing Details

Quip

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quip Editions & Modules

Edition
Basic$0
Team$102
Business$123
Enterprise$253
  1. per month (10 seats included)
  2. per user per month
Additional Pricing Details
All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
Quip
8.1

Usability

MURAL (formerly Mural.ly)
Quip
10.0

Support Rating

MURAL (formerly Mural.ly)
9.0
Quip
9.0

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