What users are saying about
2 Ratings
37 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

    Online Storefront

    MyCommerce

    Feature Set Not Supported
    N/A
    7.3

    PrestaShop

    73%
    PrestaShop ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    9.7
    97%
    5 Ratings

    Product management

    N/A
    0 Ratings
    7.7
    77%
    5 Ratings

    Bulk product upload

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Branding

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Mobile storefront

    N/A
    0 Ratings
    9.7
    97%
    5 Ratings

    Product variations

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Website integration

    N/A
    0 Ratings
    9.8
    98%
    5 Ratings

    Visual customization

    N/A
    0 Ratings
    6.0
    60%
    4 Ratings

    CMS

    N/A
    0 Ratings
    7.8
    78%
    5 Ratings

    Online Shopping Cart

    MyCommerce

    Feature Set Not Supported
    N/A
    6.9

    PrestaShop

    69%
    PrestaShop ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Checkout user experience

    N/A
    0 Ratings
    7.9
    79%
    5 Ratings

    Online Payment System

    MyCommerce

    Feature Set Not Supported
    N/A
    7.8

    PrestaShop

    78%
    PrestaShop ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    7.8
    78%
    5 Ratings

    eCommerce Marketing

    MyCommerce

    Feature Set Not Supported
    N/A
    6.6

    PrestaShop

    66%
    PrestaShop ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    7.9
    79%
    5 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    5.1
    51%
    4 Ratings

    SEO

    N/A
    0 Ratings
    6.7
    67%
    12 Ratings

    eCommerce Business Management

    MyCommerce

    Feature Set Not Supported
    N/A
    8.9

    PrestaShop

    89%
    PrestaShop ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    7.8
    78%
    5 Ratings

    Order processing

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    Inventory management

    N/A
    0 Ratings
    9.5
    95%
    5 Ratings

    Shipping

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Custom functionality

    N/A
    0 Ratings
    8.7
    87%
    5 Ratings

    Attribute Ratings

    • MyCommerce is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    7.0

    MyCommerce

    70%
    1 Rating
    6.9

    PrestaShop

    69%
    13 Ratings

    Likelihood to Renew

    7.0

    MyCommerce

    70%
    1 Rating
    1.0

    PrestaShop

    10%
    1 Rating

    Usability

    MyCommerce

    N/A
    0 Ratings
    3.0

    PrestaShop

    30%
    1 Rating

    Availability

    MyCommerce

    N/A
    0 Ratings
    9.0

    PrestaShop

    90%
    1 Rating

    Performance

    MyCommerce

    N/A
    0 Ratings
    7.0

    PrestaShop

    70%
    1 Rating

    Support Rating

    MyCommerce

    N/A
    0 Ratings
    2.0

    PrestaShop

    20%
    1 Rating

    Product Scalability

    MyCommerce

    N/A
    0 Ratings
    8.0

    PrestaShop

    80%
    1 Rating

    Likelihood to Recommend

    Digital River

    DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
    Read full review

    PrestaShop

    This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
    Read full review

    Pros

    Digital River

    • Almost fully customized templates
    • Very simple subscription flow
    • Allows to generate license on the fly using callback to back-end server
    • Very good technical support
    Read full review

    PrestaShop

    • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
    • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
    • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
    Read full review

    Cons

    Digital River

    • Definitely need Web-based API to manage subscription including changes in renewal date
    • Add more languages (especially Arabic)
    • Redirect user to PayPal directly without entering to shopping cart
    Read full review

    PrestaShop

    • Not a lot of free templates.
    • Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
    • Being able to change the look of your automatic emails via default settings can also be introduced.
    Read full review

    Pricing Details

    MyCommerce

    Starting Price

    Editions & Modules

    MyCommerce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      PrestaShop

      Starting Price

      $0

      Editions & Modules

      PrestaShop editions and modules pricing
      EditionModules
      PrestaShopFree1

      Footnotes

      1. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Digital River

      DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
      Read full review

      PrestaShop

      Considering the problems we had and still have, 0.
      Read full review

      Usability

      Digital River

      No answers on this topic

      PrestaShop

      The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.
      Read full review

      Reliability and Availability

      Digital River

      No answers on this topic

      PrestaShop

      100s of implementation and so far no major security breaches.
      Read full review

      Performance

      Digital River

      No answers on this topic

      PrestaShop

      Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.
      Read full review

      Support Rating

      Digital River

      No answers on this topic

      PrestaShop

      Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
      Read full review

      Alternatives Considered

      Digital River

      We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
      Read full review

      PrestaShop

      It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
      Read full review

      Scalability

      Digital River

      No answers on this topic

      PrestaShop

      This is the best example of "If it's not broken, don't fix it!".
      Read full review

      Return on Investment

      Digital River

      • Works well with credit card renewals
      • Strong fraud detection system (very important)
      • Doesn't work well with PayPal renewals
      • High enough fee
      • Overall DR is good in this area
      Read full review

      PrestaShop

      • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
      • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
      • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
      Read full review

      Screenshots

      Add comparison