Cove Data Protection vs. TBMR

Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.

Incentivized

During the Sandy storm, I was told to get over 200 servers ready in case we declare a disaster. I was able to spin over 190 servers in five days. I recovered servers using TBMR recovery. I restored each server using TBMR. After the server was restored at Sungard, I powered on the server without NIC to prevent a production issue with duplicate a name or IP. I validated each server after restore to make sure OS is working correctly and all data had been restored. I did not restore images due to the size of storage. Overall, it worked out and we were ready before Sandy struck. We did not go into disaster mode, but my management was impressed that this product worked as described.

• Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
• Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.

Incentivized

• It works 99.9% all the time if you setup correctly. In some instance there was issue was disk was not able to read partition. I called support and upload the log file. They told me during recovery point to new modify file instead of reading from backup configuration. It work and able to recover quickly
• The support is really great. They are always ready to help in any situation.
• During Sandy storm, we mentioned our challenges. They told us there will two support engineer will be stand by for support any time. Just let them know when you need support.
• Support is staff is very knowledgeable. They willing to go extra mile all the time

• Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
• Individual file backup: more granular settings for backup.
• Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
• Option to recovery security key.

Incentivized

• There have been so bugs in the software. They provided me the next day with a temporary fix. In the next release, they will fix the bug permanenly.
• As far as we use it, I do not see too much on functionality.
• Setup is unique in every organization. It has been working well so far.

Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery

We have an Italian support partner, they are been very good b7y the first moment.

All the partners are followed with a lot of attention, even the little ones.

there is a site where you can learn everything, the single parts of the product are described perfectly.

Every it specialist should evaluate it.

Incentivized

Support is great. They go beyond the normal service. I called a few times in the middle of the night for support. I was not able to recover some machines. They called back with half an hour and worked through it with me. They wanted to make sure I was able to recover the server. They are always willing to help.

Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.

Incentivized

When I started TSM/Spectrum Protect over 13 years ago, disaster recovery was not funded to much. Once all regulatory requirements and auditing became more visible, management decided to start disaster recovery. I looked into one other BMR product. It required lots of manual processes to build WinPE iso images. I needed to build ISO images for each version of the TSM Client. At that time, we had over 350 Windows and Linux servers. There were over 10 different TSM Clients running. It was difficult to maintain all the different ISOs. I am only one admin doing the backup job and other duties. It was not possible to keep. I started to shop around for a different BMR solution for TSM. I came across Cristie. We did POC testing for 1 month. We covered HP physical servers to IBM hardware and vice versa. It worked without any issue. We also tried to recover HP physical servers from DL360 to DL380 and others. It works every time. At that time my management got assurance that this is a good product for investment. We started with 300 licenses. Now we have over 200 Physical and 600 virtual license

• There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
• The best thing to happen to our ROI is the growth brought in by very happy clients.

Incentivized

• As of today, we are recovering servers without any issue. There is no 100% success. Some servers backup corrupted data and are restored the same way. It is called Garbage in Garbage out. So far management wants to continue the use of this product.
• My management wants to use TBMR or any other backup.
• Every year we are buying more licenses.