58 Ratings
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Score 7.9 out of 100
14 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

N-able N-central

N-Central would be most appropriate in a situation where an experienced admin would like a product that is as customizable as possible. The products allows for a lot of customization, but would be less appropriate in a situation where a less experienced admin is looking for a product that requires less set up.
Anonymous | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.
John Predmore | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0
Remote monitoring
N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0
Multiple Server Monitoring
N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0
Automated alerts and notifications
N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0

Reporting

N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0
Performance data reports
N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0
Customizable reporting
N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0
Data visualization
N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0

Security

N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0
Adinistraor access control
N-able N-central
SolarWinds Web Performance Monitor (WPM)
10.0

Pros

N-able N-central

  • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
  • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
  • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
Nicolas Poague | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

  • Testing web applications
  • Ability to log in to secure sections of websites in order to test user authentication
  • Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues.
Anonymous | TrustRadius Reviewer

Cons

N-able N-central

  • It is a large piece of software and does take some time to get set-up and configured.
  • Limitations with some basic monitoring like site down/internet down and server state make it difficult to have accurate monitoring information.
  • Reports and reporting are minimal, not very customizable and not pretty.
Robert Guy | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

  • The recorder is clunky and must be run on a local machine.
  • It does not support frames.
Scott Reese | TrustRadius Reviewer

Likelihood to Renew

N-able N-central

N-able N-central 9.1
Based on 2 answers
Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
Anonymous | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

No score
No answers yet
No answers on this topic

Usability

N-able N-central

N-able N-central 9.0
Based on 3 answers
The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
Anonymous | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

No score
No answers yet
No answers on this topic

Support Rating

N-able N-central

N-able N-central 8.6
Based on 14 answers
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
chris maddox | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

SolarWinds Web Performance Monitor (WPM) 10.0
Based on 2 answers
Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.
Scott Reese | TrustRadius Reviewer

Implementation Rating

N-able N-central

N-able N-central 8.4
Based on 4 answers
Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
Howard Magnes | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

No score
No answers yet
No answers on this topic

Alternatives Considered

N-able N-central

SolarWinds N-central is on the more unique side of tools because it can do so many things, and do most of them quite well. For patching, it is much easier to use than SCCM. In terms of monitoring, it is not great out of the box and requires tweaking to take full advantage. Since it is agent-based, any time an agent fails to check in, it means that that device is effectively no longer being managed. It can take a great deal of effort to maintain and remediate agent issues.
It is a great tool to manage small to medium-sized environments, but would struggle to cover all the angles required in a larger enterprise setting.
Anonymous | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.
John Predmore | TrustRadius Reviewer

Return on Investment

N-able N-central

  • Allows the service desk to quickly connect to computers and troubleshoot issues in less time
  • Minimizes user downtime by allowing installs to run in the background
  • Allows for management of updates and the ability to let the user postpone the update if needed
Ashley Babiarz | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

  • Better reporting of down states to allow for SLA reporting
  • Better alerting during certain failure conditions which allows the IT org to respond faster
  • More thorough history to review past errors and see screenshots of the errors.
Anonymous | TrustRadius Reviewer

Screenshots

SolarWinds Web Performance Monitor (WPM)

Pricing Details

N-able N-central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SolarWinds Web Performance Monitor (WPM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Rating Summary

Likelihood to Recommend

N-able N-central
8.6
SolarWinds Web Performance Monitor (WPM)
10.0

Likelihood to Renew

N-able N-central
9.1
SolarWinds Web Performance Monitor (WPM)

Usability

N-able N-central
9.0
SolarWinds Web Performance Monitor (WPM)

Support Rating

N-able N-central
8.6
SolarWinds Web Performance Monitor (WPM)
10.0

Implementation Rating

N-able N-central
8.4
SolarWinds Web Performance Monitor (WPM)

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