What users are saying about
83 Ratings
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Top Rated
580 Ratings
83 Ratings
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Score 7.8 out of 100

SolarWinds NPM

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Top Rated
580 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Network Performance Monitoring

    N-able RMM

    Feature Set Not Supported
    N/A
    8.1

    SolarWinds NPM

    81%
    SolarWinds Network Performance Monitor (NPM) ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    8.1
    81%
    209 Ratings

    Network monitoring

    N/A
    0 Ratings
    8.9
    89%
    231 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    7.8
    78%
    201 Ratings

    Alerts

    N/A
    0 Ratings
    8.8
    88%
    228 Ratings

    Network capacity planning

    N/A
    0 Ratings
    7.8
    78%
    188 Ratings

    Packet capture analysis

    N/A
    0 Ratings
    7.3
    73%
    130 Ratings

    Network mapping

    N/A
    0 Ratings
    7.6
    76%
    190 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.4
    84%
    212 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    7.3
    73%
    152 Ratings

    Hardware health monitoring

    N/A
    0 Ratings
    8.7
    87%
    215 Ratings

    Attribute Ratings

    • N-able RMM is rated higher in 2 areas: Usability, Support Rating
    • SolarWinds Network Performance Monitor (NPM) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.4

    N-able RMM

    64%
    28 Ratings
    8.9

    SolarWinds NPM

    89%
    237 Ratings

    Likelihood to Renew

    N-able RMM

    N/A
    0 Ratings
    9.0

    SolarWinds NPM

    90%
    24 Ratings

    Usability

    9.4

    N-able RMM

    94%
    2 Ratings
    9.1

    SolarWinds NPM

    91%
    19 Ratings

    Availability

    N-able RMM

    N/A
    0 Ratings
    8.2

    SolarWinds NPM

    82%
    2 Ratings

    Performance

    N-able RMM

    N/A
    0 Ratings
    5.5

    SolarWinds NPM

    55%
    2 Ratings

    Support Rating

    7.2

    N-able RMM

    72%
    2 Ratings
    7.1

    SolarWinds NPM

    71%
    42 Ratings

    Online Training

    N-able RMM

    N/A
    0 Ratings
    6.4

    SolarWinds NPM

    64%
    1 Rating

    Implementation Rating

    N-able RMM

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    16 Ratings

    Configurability

    N-able RMM

    N/A
    0 Ratings
    9.1

    SolarWinds NPM

    91%
    1 Rating

    Ease of integration

    N-able RMM

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    1 Rating

    Product Scalability

    N-able RMM

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    1 Rating

    Vendor post-sale

    N-able RMM

    N/A
    0 Ratings
    8.2

    SolarWinds NPM

    82%
    1 Rating

    Vendor pre-sale

    N-able RMM

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    1 Rating

    Likelihood to Recommend

    N-able

    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
    Read full review

    SolarWinds

    Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
    Read full review

    Pros

    N-able

    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
    Read full review

    SolarWinds

    • Out of the Monitoring of almost all Network Devices.
    • Build custom pollers to monitor which is not supported out of the box.
    • Further you can alert on these custom metrics and Out of the box metrics.
    • It provides you great dashboards, Reports features.
    • You can integrate it with any MoM layer tools either using its API or sending out traps.
    • Out of the box Integration with Service Now ITSM Tool.
    Read full review

    Cons

    N-able

    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Read full review

    SolarWinds

    • The software upgrade process is a little hairy and has caused me trouble on occasion.
    • The server that it needs to run is a bit of a resource hog along with the SQL server.
    • Some additional features like the network map are a bit clunky compared to some other products that we use.
    Read full review

    Pricing Details

    N-able RMM

    Starting Price

    Editions & Modules

    N-able RMM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SolarWinds NPM

      Starting Price

      $0 Starting Price

      Editions & Modules

      SolarWinds NPM editions and modules pricing
      EditionModules
      NPM$1,5831

      Footnotes

      1. Starting Price

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      N-able

      No answers on this topic

      SolarWinds

      The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
      Read full review

      Usability

      N-able

      The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
      Read full review

      SolarWinds

      SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
      Read full review

      Reliability and Availability

      N-able

      No answers on this topic

      SolarWinds

      Has never failed me
      Read full review

      Performance

      N-able

      No answers on this topic

      SolarWinds

      Pages load slow, especially the bettors map. Could be that my server is old.
      Read full review

      Support Rating

      N-able

      The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
      Read full review

      SolarWinds

      In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
      Read full review

      Online Training

      N-able

      No answers on this topic

      SolarWinds

      Would like an in person course
      Read full review

      Implementation Rating

      N-able

      No answers on this topic

      SolarWinds

      Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
      Read full review

      Alternatives Considered

      N-able

      SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
      Read full review

      SolarWinds

      We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
      Read full review

      Scalability

      N-able

      No answers on this topic

      SolarWinds

      From the direction and information I have been given it is very flexible and scalelable
      Read full review

      Return on Investment

      N-able

      • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
      • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
      • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
      Read full review

      SolarWinds

      • SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
      • SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
      • We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
      Read full review

      Screenshots

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