N-able Take Control vs. Parallels Desktop for Mac

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-able Take Control
Score 8.8 out of 10
N/A
N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app. With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that…
$19
per month
Parallels Desktop for Mac
Score 8.8 out of 10
N/A
Parallels® Desktop for Mac is used to run Windows on Intel or Apple silicon. Users can switch between Mac and Windows applications, while retaining the macOS appearance, or use the familiar Windows desktop aesthetic.
$99.99
per year
Pricing
N-able Take ControlParallels Desktop for Mac
Editions & Modules
Take Control
$19
per month
Take Control Plus
$45
per month
Parallels Desktop Standard Edition
$99.99
per year
Mac App Store
$99.99
per year
Parallels Desktop Pro Edition
$119.99
per year
Parallels Desktop Business Edition
$149.99
per year
Offerings
Pricing Offerings
N-able Take ControlParallels Desktop for Mac
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.
More Pricing Information
Community Pulse
N-able Take ControlParallels Desktop for Mac
Top Pros
Top Cons
Features
N-able Take ControlParallels Desktop for Mac
Remote Administration
Comparison of Remote Administration features of Product A and Product B
N-able Take Control
8.2
13 Ratings
0% below category average
Parallels Desktop for Mac
-
Ratings
Screen sharing8.712 Ratings00 Ratings
File transfer8.413 Ratings00 Ratings
Instant message8.311 Ratings00 Ratings
Secure remote access with Smart Card authentication8.21 Ratings00 Ratings
Access to sleeping/powered-off computers2.04 Ratings00 Ratings
Over-the-Internet remote session8.612 Ratings00 Ratings
Initiate remote control from mobile10.07 Ratings00 Ratings
Remote management of servers & workstations8.412 Ratings00 Ratings
Remote Active Directory® management8.54 Ratings00 Ratings
Centralized management dashboard8.310 Ratings00 Ratings
Session record10.06 Ratings00 Ratings
Annotations8.64 Ratings00 Ratings
Monitoring and Alerts8.310 Ratings00 Ratings
Multi-platform remote control8.810 Ratings00 Ratings
Application Virtualization
Comparison of Application Virtualization features of Product A and Product B
N-able Take Control
-
Ratings
Parallels Desktop for Mac
8.7
2 Ratings
14% above category average
Application support00 Ratings8.02 Ratings
Ease of deployment00 Ratings9.02 Ratings
Security00 Ratings9.02 Ratings
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User Ratings
N-able Take ControlParallels Desktop for Mac
Likelihood to Recommend
8.4
(13 ratings)
9.3
(32 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(4 ratings)
Support Rating
-
(0 ratings)
9.0
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
N-able Take ControlParallels Desktop for Mac
Likelihood to Recommend
N-able
I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
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Alludo
Parallels works just like a window or application on the Mac. Hence, it is beneficial to keep both OS versions hand in hand. Parallels is very useful when writing code for mobile/iOS applications. File sharing and paste functions are very easy to use. More than one machine can be taken on Parallels. It also integrates with Microsoft Intune. It can run other OS versions other than Windows.
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Pros
N-able
  • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
  • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
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Alludo
  • File Transfer - You can easily transfer files between Parallels virtualized desktops and the host desktop either through Copy and Paste functionality, or Drag and Drop. You can also configure shared folders.
  • Switch Between Virtual and Host Desktop - You can configure swipe gestures on a MacBook Pro to be able to switch between the virtualized and host desktop. You can also launch apps from the OS X Taskbar.
  • Performance - Apps in Parallels run quite smoothly on my 2015 MacBook Pro, as of 2020. Considering they are running on a 5-year-old computer, I give Parallels top marks for performance.
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Cons
N-able
  • Performance on low-end machines.
  • Verbosity when changing stream quality.
  • File manager needs improving, dragging files causes graphical issues.
  • Connection time needs to be reduced.
  • Ability to adjust re-connection time.
  • Integration with more password-storage applications.
  • Screen blanking is buggy in some instances and makes the session unusable.
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Alludo
  • Having to buy a new upgrade whenever Apple updates the OS with its yearly releases seems a bit excessive.
  • The integration features between Windows and Mac are enabled by default, which can clutter both sides; I would rather it was not default.
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Likelihood to Renew
N-able
No answers on this topic
Alludo
Users are familiar with the application which will keep us going for a little while. However since we are seeing a decline for a need for the software, I wouldn't be surprised to find that this answer changes dramatically in the near future. We would probably keep it to some extent, but we would probably reduce our licensing count.
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Usability
N-able
No answers on this topic
Alludo
It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
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Support Rating
N-able
No answers on this topic
Alludo
So, this rating is a little skewed toward older behavior from Parallels, as I haven't had to contact them recently. However, in an older version of Parallels, an "update" included pop-ups urging users to upgrade to the latest version, implying that their current version wouldn't work for the latest MacOS. I found it very frustrating to be getting ads for a new version of the software in a version I had already paid for. I contacted support about this and got a generic, uncaring response. It was pretty disappointing.
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Implementation Rating
N-able
No answers on this topic
Alludo
The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
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Alternatives Considered
N-able
We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
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Alludo
Main two features that made the balance decission go to the Parallels Desktop were the possibility to pause the Windows partition easily (allowing to consume less resources in Mac and save battery) and the other one is the user interface feature called "Coherence" with allows you to show the Windows application windows as if they were native to the macOS, allowing for a better user experience.
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Return on Investment
N-able
  • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
  • Remote access is only a click away saving our techs time
  • Reliable connection mean issues are resolved without having to 'fix' the remote access first
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Alludo
  • Saves money on having to buy a Windows and MacBook, as the MacBook can run almost 99% of all Windows software and usually run it faster and share between your MacBook transparently.
  • Gives employers the most flexibility with regards to which OS to adopt across an enterprise
  • We are a media company and everyone uses Macs in our industry, Fortune 500 companies also use Windows and MS Project, Parallels gives you the most flexibility for almost all of these use cases
  • Improves efficiency as the MacBook Pro M3 systems are much faster than some of the fastest corporate issued Windows laptops. What takes me 3-10 seconds for a video export can take 5 minutes on a similar Windows laptop
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ScreenShots

N-able Take Control Screenshots

Screenshot of N-able Take Control DashboardScreenshot of Take Control - home

Parallels Desktop for Mac Screenshots

Screenshot of Parallels Desktop running Windows applications, on a Mac.Screenshot of the ability to switch between operating systems without rebooting.Screenshot of Coherence Mode, which minimizes distraction.Screenshot of file sharing between Mac and Windows.Screenshot of application development and testing in Windows, Linux, and virtual macOS (Pro & Business Edition).Screenshot of license management in Parallels Desktop (Business Edition).