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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-able Take Control

    Score7.2 out of 10
    N/AN-able™ Take Control is a cloud-based remote control solution for MSPs, to access & troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from these or iOS® or Android® devices with the N-able native app.

    $45

    per month

    Pricing
    N-able Take Control
    Editions & Modules
    Take Control Plus
    $45
    per month
    Take Control Plus
    Contact Vendor
    Take Control
    Contact Vendor
    Offerings
    Pricing Offerings
    N-able Take Control
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.
    More Pricing Information
    Community Pulse
    N-able Take Control
    Considered Both Products
    N-able
    Chose N-able Take Control
    I selected this system because it advertised easy management of computers and servers.
    Incentivized
    Chose N-able Take Control
    N-Able has a lot more control and monitoring in comparison.

    Remote control is on a whole nother level compared to competitors with screen blanking, mouse and keyboard locking and even remote laser pointing.
    Incentivized
    Chose N-able Take Control
    In my previous job we used Dameware which was a very good tool but lacked the managing capabilities of N-able. It has been a few years, so maybe Dameware has improved in that regard.
    Incentivized
    Chose N-able Take Control
    Bad experiences with ConnectWise platforms in general ruled it out for us at this point in time. To be fair this was not really ConnectWise's fault more the team that set things up poorly leading to significant issues across the system.

    TeamViewer had long been our go to, but …
    Incentivized
    Chose N-able Take Control
    N-able Take Control combines AV and Internet Security with Remote control whereas the others are isolated products and requires multiple products to achieve what N-able Take Control can
    Incentivized
    Chose N-able Take Control
    It's not half as easy as Solarwinds, and Solarwinds has more features.
    Incentivized
    Chose N-able Take Control
    Take Control's feature set blows LogMeIn out of the water, however LogMeIn's general performance once connected, destroys anything that Take Control can currently provide.
    Incentivized
    Chose N-able Take Control
    I use Solarwinds, as all my tools are right there on one platform.
    Incentivized
    Chose N-able Take Control
    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds …
    Incentivized
    Chose N-able Take Control
    Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has …
    Incentivized
    Chose N-able Take Control
    I use both SolarWinds MSP Anywhere and ScreenConnect.
    SolarWinds MSP Anywhere is perfect for MSP clients on account and with an agent installed. It's integrated and makes all the connected tasks easier and the workflow is improved.
    Incentivized
    Chose N-able Take Control
    Quite simple in the cost to function ratio. It was as simple as that.
    Incentivized
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    N-able Take Control
    Remote Administration
    Comparison of Remote Administration features of N-able Take Control
    Feature
    N-able Take Control
    7.9
    14 Ratings
    0% above category average
    Screen sharing8.013 Ratings
    File transfer10.014 Ratings
    Instant message5.012 Ratings
    Secure remote access with Smart Card authentication8.21 Ratings
    Access to sleeping/powered-off computers1.05 Ratings
    Over-the-Internet remote session10.013 Ratings
    Initiate remote control from mobile9.08 Ratings
    Remote management of servers & workstations10.013 Ratings
    Remote Active Directory® management10.05 Ratings
    Centralized management dashboard7.011 Ratings
    Session record8.07 Ratings
    Annotations9.05 Ratings
    Monitoring and Alerts8.011 Ratings
    Multi-platform remote control7.011 Ratings
    Best Alternatives
    N-able Take Control
    Small Businesses
    RemotePC
    Score9.1 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    N-able Take Control
    Likelihood to Recommend
    6.0
    (14 ratings)
    Usability
    8.0
    (1 ratings)
    User Testimonials
    N-able Take Control
    Likelihood to Recommend
    N-able
    I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
    Read full review
    Pros
    N-able
    • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
    • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
    Incentivized
    Read full review
    Cons
    N-able
    • Performance on low-end machines.
    • Verbosity when changing stream quality.
    • File manager needs improving, dragging files causes graphical issues.
    • Connection time needs to be reduced.
    • Ability to adjust re-connection time.
    • Integration with more password-storage applications.
    • Screen blanking is buggy in some instances and makes the session unusable.
    Incentivized
    Read full review
    Usability
    N-able
    The interface needs a lot of updating. It's just too "busy."
    Incentivized
    Read full review
    Alternatives Considered
    N-able
    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
    Incentivized
    Read full review
    Return on Investment
    N-able
    • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
    • Remote access is only a click away saving our techs time
    • Reliable connection mean issues are resolved without having to 'fix' the remote access first
    Read full review
    ScreenShots

    N-able Take Control Screenshots

    Screenshot of N-able Take Control DashboardScreenshot of Take Control - home