N-able Take Control

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-able Take Control
Score 8.7 out of 10
N/A
N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app. With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that…
$19
per month
Pricing
N-able Take Control
Editions & Modules
Take Control
$19
per month
Take Control Plus
$45
per month
Offerings
Pricing Offerings
N-able Take Control
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.
More Pricing Information
Community Pulse
N-able Take Control
Considered Both Products
N-able Take Control
Chose N-able Take Control
N-Able has a lot more control and monitoring in comparison.

Remote control is on a whole nother level compared to competitors with screen blanking, mouse and keyboard locking and even remote laser pointing.
Chose N-able Take Control
In my previous job we used Dameware which was a very good tool but lacked the managing capabilities of N-able. It has been a few years, so maybe Dameware has improved in that regard.
Chose N-able Take Control
Bad experiences with ConnectWise platforms in general ruled it out for us at this point in time. To be fair this was not really ConnectWise's fault more the team that set things up poorly leading to significant issues across the system.

TeamViewer had long been our go to, but …
Chose N-able Take Control
N-able Take Control combines AV and Internet Security with Remote control whereas the others are isolated products and requires multiple products to achieve what N-able Take Control can
Chose N-able Take Control
We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds …
Chose N-able Take Control
It's not half as easy as Solarwinds, and Solarwinds has more features.
Chose N-able Take Control
Take Control's feature set blows LogMeIn out of the water, however LogMeIn's general performance once connected, destroys anything that Take Control can currently provide.
Chose N-able Take Control
Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has …
Chose N-able Take Control
I use both SolarWinds MSP Anywhere and ScreenConnect.
SolarWinds MSP Anywhere is perfect for MSP clients on account and with an agent installed. It's integrated and makes all the connected tasks easier and the workflow is improved.
Top Pros
Top Cons
Features
N-able Take Control
Remote Administration
Comparison of Remote Administration features of Product A and Product B
N-able Take Control
8.2
13 Ratings
1% below category average
Screen sharing8.712 Ratings
File transfer8.513 Ratings
Instant message8.311 Ratings
Secure remote access with Smart Card authentication8.21 Ratings
Access to sleeping/powered-off computers2.04 Ratings
Over-the-Internet remote session8.612 Ratings
Initiate remote control from mobile10.07 Ratings
Remote management of servers & workstations8.512 Ratings
Remote Active Directory® management8.54 Ratings
Centralized management dashboard8.310 Ratings
Session record10.06 Ratings
Annotations8.64 Ratings
Monitoring and Alerts8.310 Ratings
Multi-platform remote control8.910 Ratings
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User Ratings
N-able Take Control
Likelihood to Recommend
8.5
(13 ratings)
User Testimonials
N-able Take Control
Likelihood to Recommend
N-able
I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
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Pros
N-able
  • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
  • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
Read full review
Cons
N-able
  • Performance on low-end machines.
  • Verbosity when changing stream quality.
  • File manager needs improving, dragging files causes graphical issues.
  • Connection time needs to be reduced.
  • Ability to adjust re-connection time.
  • Integration with more password-storage applications.
  • Screen blanking is buggy in some instances and makes the session unusable.
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Alternatives Considered
N-able
We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
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Return on Investment
N-able
  • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
  • Remote access is only a click away saving our techs time
  • Reliable connection mean issues are resolved without having to 'fix' the remote access first
Read full review
ScreenShots

N-able Take Control Screenshots

Screenshot of N-able Take Control DashboardScreenshot of Take Control - home