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Navisite Managed Infrastructure Services (NaviCloud) vs. Pega Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Navisite Managed Infrastructure Services (NaviCloud)

    Score7 out of 10
    N/ANaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…N/A

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Pricing
    Navisite Managed Infrastructure Services (NaviCloud)Pega Platform
    Editions & Modules
    No answers on this topic
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    Offerings
    Pricing Offerings
    Navisite Managed Infrastructure Services (NaviCloud)Pega Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    Navisite Managed Infrastructure Services (NaviCloud)Pega Platform
    Considered Both Products
    Navisite
    No answer on this topic
    Pegasystems
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    78%
    Implementation went as expected
    7 Answers
    Features
    Navisite Managed Infrastructure Services (NaviCloud)Pega Platform
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Navisite Managed Infrastructure Services (NaviCloud) and Pega Platform
    Feature
    Navisite Managed Infrastructure Services (NaviCloud)
    8.0
    1 Ratings
    3% below category average
    Pega Platform
    -
    Ratings
    Service-level Agreement (SLA) uptime8.01 Ratings00 Ratings
    Dynamic scaling8.01 Ratings00 Ratings
    Monitoring tools8.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Navisite Managed Infrastructure Services (NaviCloud) and Pega Platform
    Feature
    Navisite Managed Infrastructure Services (NaviCloud)
    -
    Ratings
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Dashboards00 Ratings4.062 Ratings
    Standard reports00 Ratings6.062 Ratings
    Custom reports00 Ratings6.061 Ratings
    Process Engine
    Comparison of Process Engine features of Navisite Managed Infrastructure Services (NaviCloud) and Pega Platform
    Feature
    Navisite Managed Infrastructure Services (NaviCloud)
    -
    Ratings
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Process designer00 Ratings9.065 Ratings
    Process simulation00 Ratings7.957 Ratings
    Business rules engine00 Ratings10.065 Ratings
    SOA support00 Ratings7.151 Ratings
    Process player00 Ratings7.048 Ratings
    Support for modeling languages00 Ratings5.46 Ratings
    Form builder00 Ratings9.059 Ratings
    Model execution00 Ratings8.956 Ratings
    Collaboration
    Comparison of Collaboration features of Navisite Managed Infrastructure Services (NaviCloud) and Pega Platform
    Feature
    Navisite Managed Infrastructure Services (NaviCloud)
    -
    Ratings
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Social collaboration tools00 Ratings9.050 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Navisite Managed Infrastructure Services (NaviCloud) and Pega Platform
    Feature
    Navisite Managed Infrastructure Services (NaviCloud)
    -
    Ratings
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Content management00 Ratings4.49 Ratings
    Best Alternatives
    Navisite Managed Infrastructure Services (NaviCloud)Pega Platform
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Navisite Managed Infrastructure Services (NaviCloud)Pega Platform
    Likelihood to Recommend
    7.0
    (2 ratings)
    7.9
    (74 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    10.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Navisite Managed Infrastructure Services (NaviCloud)Pega Platform
    Likelihood to Recommend
    Navisite
    Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Pros
    Navisite
    • 24/7 monitoring
    • Immediate notification in the event of failures
    • Dedicated Senior DBA
    • Dedicate Account rep
    Incentivized
    Read full review
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Cons
    Navisite
    • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
    • Avoiding too many management changes will help create good connection with individuals for sustained harmony
    Incentivized
    Read full review
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Likelihood to Renew
    Navisite
    Price and facility equipment, location of the hosting facility factor into the decision to renew
    Incentivized
    Read full review
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Usability
    Navisite
    No answers on this topic
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Support Rating
    Navisite
    No answers on this topic
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Online Training
    Navisite
    No answers on this topic
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Implementation Rating
    Navisite
    No answers on this topic
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Alternatives Considered
    Navisite
    Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
    Incentivized
    Read full review
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Return on Investment
    Navisite
    • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
    • Data team not on call 24/7
    • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
    Incentivized
    Read full review
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    ScreenShots