Nektar Revenue Data Automation Platform vs. Troops

When we moved from HubSpot to Salesforce, we didn't have operations in place for the Account Object. We had always used deals as the main source of information with Accounts as secondary. Because of this, we brought in Nektar Revenue Data Automation Platform to migrate all our communications and notes to the associated opportunity.

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If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful

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• Gmail to Salesforce Integration
• Automation

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• Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
• Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.

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• Ease of Use
• Customer Facing UI
• Clearer value

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• One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
• Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.

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Unfortunately, Nektar Revenue Data Automation Platform really isn't a platform I feel confident jumping in and using. I am usually collaborating with the CSM to build and mainitain the platfrom. They do have a customer facing UI, but it isn't very clear what I can and cannot do on it, and the CSM team has always been willing to help.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Accurate forecasting.
• Streamlines our agenda.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info