TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NEOGOV Onboard

    Score10 out of 10
    N/ANEOGOV's Onboard is an HR solution that enables new hires to become more productive from their first day on the job by streamlining new hire paper work, processes and training.N/A

    Truework

    Score7.9 out of 10
    N/AZethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage lenders can connect Truework with Encompass, ultimately providing employment verification coverage for any U.S. employee.N/A
    Pricing
    NEOGOV OnboardTruework
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NEOGOV OnboardTruework
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    NEOGOV OnboardTruework
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    NEOGOV OnboardTruework
    Likelihood to Recommend
    NEOGOV
    NEOGOV Onboard is well-suited for companies who hire many candidates; especially if the Onboarding Team (HR in our case) is working remotely. NEOGOV Onboard would be less-well-suited for organizations who do not hire a lot of candidates and who are able to meet with a new hire in-person.
    Incentivized
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    Zethos (Truework)
    Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.
    Incentivized
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    Pros
    NEOGOV
    • Good value.
    • Built based on U.S. public sector organizations and needs.
    • Paper reduction and improved efficiencies.
    Incentivized
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    Zethos (Truework)
    • The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
    • We spent very little time in integrating with them.
    • We were able to integrate using the available resources and did not need to create complex reports.
    Incentivized
    Read full review
    Cons
    NEOGOV
    • A better connection between NEOGOV Onboard and Insight/OHC would be useful
    • The ability to utilize candidate text messaging and/or send notices via Onboard (rather than OHC/Insight) could help save time
    • It would be helpful to allow candidates to communicate with internal staff via the Mentors Widget in the Preboarding Portal, not just the Onboarding Portal
    Incentivized
    Read full review
    Zethos (Truework)
    • Customer Support management could be improved.
    • Video advisory or consultation could be added as a feature.
    Read full review
    Support Rating
    NEOGOV
    No answers on this topic
    Zethos (Truework)
    Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.
    Incentivized
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    Alternatives Considered
    NEOGOV
    NEOGOV has more limitations than bigger HCM solutions and is limited to public sector/government operations.
    Incentivized
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    Zethos (Truework)
    As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.
    Read full review
    Return on Investment
    NEOGOV
    • Candidates are generally pleased with their Preboarding/Onboarding experience
    Incentivized
    Read full review
    Zethos (Truework)
    • We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
    • In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
    • In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.
    Incentivized
    Read full review
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