NetApp FAS Storage Arrays vs. Scale Computing Platform

It is very easy to use with NFS. Creating new volumes and mounting to servers such as ESXi or Linux is a breeze. It does also support CIFS but it is far less intuitive and requires much more effort. Replicated data is also very simple and robust in the form of SnapVaults or SnapMirrors. This data is either immediately or periodically replicated to a peer FAS in the cluster for retention.

Incentivized

Scale is best suited to environments that do not have excessive external or proprietary peripherals. Integrating with tape drive backups or robot tape libraries can be problematic. The most effective use of Scale systems is for companies running multiple instances of the same operating system. The hypervisor's code/file-sharing nature does an excellent job managing new instances while keeping the increase in storage to a minimum.

• The selling point for NetApp FAS is the application and data protection integration capabilities they provide.
• We have been able to use NetApp FAS in a variety of use cases with a standard set of management tools.
• NetApp FAS has evolved over the years from just NAS to also include block protocols. At this time they support almost all industry standard protocols.

Incentivized

• Simplicity - I do not have to create storage buckets or micromanage anything.
• Efficiency - Lower power use since moving to a hyperconverged environment.
• Scalability - Adding additional hardware is easy, and increasing things like the amount of RAM or number of cores is easy.

Incentivized

• Deduplication job runs at certain times and creates a large CPU overhead for the system
• Management of a volumes, disk groups, LUNs, etc. is a burden to manage and is not efficient with storage capacity
• Upgrades are complicated and not "non-disruptive"

Incentivized

• Dedicated Lights-Out Solution for low-end systems
• Ability to replace smaller storage drives with larger ones, rather than requiring the addition of an entire node for storage increases
• Different UI views for VMs: ability to minimize certain groups and have that persist through log-ins

It just works! We've used NetApp FAS Storage Arrays systems since 2011 and have had fantastic results, in particular since 2016 as performance has drastically improved. Tools are great/user friendly, command line capabilities are very strong ... it is simply very effective at what it does!

Incentivized

Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.

Incentivized

It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.

Incentivized

Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.

Incentivized

Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.

Incentivized

Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.

Incentivized

NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.

Incentivized

They are very knowledgeable about their own products and hardware addressing my concerns or issues very quickly and on the first contact. Calls concerning VMware migrations and Acronis backup took a little more time for more complicated issues, but the Scale Computing Platform techs were diligent to stay on top of issues until they were resolved. Most of my issues have been with the initial setup/migration.

Incentivized

I did not do in-person training.

Incentivized

Because Scale is so simple, the training is just as quick and easy.

Incentivized

The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.

Incentivized

NetApp stacked nicely and gave enterprise-level usability for snapshot-based backups. Our previous RPO was several hours. It was selected prior to me arriving at the company, but It was selected for the hardware refreshes due to its compatibility with several other vendors, like CommVault and VMware.

Incentivized

We previously used Microsoft Hyper V and VMWare and, before that, a room for single-purpose servers. My satisfaction with Scale is because it is a more straightforward product to install and use; it has incredible speed and reliability. In the past, getting support from Microsoft was labor intensive, and with VMWare, there was a language accent barrier.

Incentivized

HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.

Incentivized

• The speed of file recovery is the biggest positive impact. Recovering from a ransomware attack in minutes is something you can certainly brag about.
• Integration with products like Exchange and SQL can certainly speed up normal day to day processes. Not just in backup recovery situations either.
• Redundant paths make migrations and updates very easy with no downtime.

Incentivized

• With the high cost of the leading competitor the savings starts day one and saves every year after.
• Scale can be administered by a tier one technician so cost of labor is reduced.
• If there is a problem like a cyber attack, the savings kick in with the least amount of downtime.

Incentivized