Scale Computing HC3 Reviews

242 Ratings
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Brandon L | TrustRadius Reviewer
October 05, 2019

Simple and high performing solution

Score 10 out of 10
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We are currently using the hybrid (part flash, part HDD) version of the HC3 appliance in a 3 node cluster. We replaced 5 physical HP Proliant servers running Hyper-V. We are now running most of our business-critical servers on a high performing hyper-converged appliance at a fraction of the cost of some of the other vendors we looked at. While cost was a big reason we purchased, the biggest reason was that we didn't feel like we were being oversold on features that we didn't need or that didn't matter to us. We felt that Scale Computing really catered to the SMB, and we were the customers that mattered. The feature set provided us everything we need, and very little we don't. The sales team encouraged us to plan for the future, but not overbuy. What a refreshing sales process. We ended up purchasing what we need, not what a Fortune 500 company needs.
  • Incredibly simple deployment and cloning of VM's. Makes managing a very high-tech architecture simple.
  • Auto negotiates SSD disk usage based on requirements and prioritization, maximizing utilization of the faster I/O for disks that need it.
  • Customer Service is great. I think everyone says this (and it was preached to us before and during the sales process) but they really have been great.
  • Simple, simple, simple. We kept asking ourselves "Is it really this easy". Some people need more advanced and complicated feature sets, but for us "simplicity that performs at a high level" is very important for our small IT dept. Managing is a 30mins per week job vs 20 hrs.
  • Offsite backup configuration options are lacking. There is room for improvement here. Full replication to another HC3 is easy, but customized snapshot and full VM export is lacking. We are confident this will be addressed.
If you have extra staff and want to assign someone to manage your scale infrastructure full-time, then Scale Computing is probably not the right solution for you. They will be bored as they learn that there is very little to manage, everything is automated and it "just works". This is perfect for our small IT shop where we all wear various hats and don't have time to babysit an expensive appliance.
We run multiple SQL and other database servers on the scale and have been able to easily provision additional hardware as required. We run nearly all of our business-critical application servers on the HC3 as well. Performance and uptime have improved significantly.
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Anonymous | TrustRadius Reviewer
February 11, 2020

Scale Computing - Magnificent

Score 9 out of 10
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We use Scale Computing in our North America location. It addresses the problems and limitations of using VMware. Scale Computing allows for a better set up of virtual server environments.
  • It has the best platform for virtual server management.
  • Upgrading memory and disk space was a breeze.
  • Customer support is fantastic.
  • The setup is still a bit new to some people, so offsite data centers are a bit unfamiliar with it.
It is perfect if you don't have a large staff of administrators on site. One person can manage a good sized cluster of virtual servers with ease.
One of the many applications we run on Scale is our companies' ERP system. It requires a lot of memory and disk space to run, but it handles it with no problems.
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Jeremy Robinson | TrustRadius Reviewer
April 04, 2019

Scale Computing - Hyper-Convergence

Score 8 out of 10
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Scale is being used as the primary virtualization platform running all production VMs as well as a replication endpoint for DR in a data center. We run all server VMs on the Scale platform and then have a snapshot schedule that replicates them offsite to a datacenter for disaster recovery purposes.
  • Scale offers a great dashboard for viewing VM details.
  • Installation of clusters is much simpler than other VM platforms.
  • Console view of VMs is in web browser and clientless, which makes administration from any machine simpler.
  • I would like to see the ability to mount snapshot points in time rather than having to clone a full machine in order to access older data. I believe this is being released in the latest version, but we had a difficult time restoring data without creating a Linux machine and mounting a disk.
  • Import and export of VMs isn't as easy as other platforms. Third party tools had to be used to import VMs. Exporting VMs would require the same time and expense.
  • I would like to see more access to back end disk data rather than relying on support. I know Scale is targeted to shops with smaller IT departments and the support is great, but I had to go through support in order to get a disk list on the cluster when I could have just done that myself.
I think in a smaller environment, Scale provides a great way to get into a virtualized environment. The setup is very simple and it doesn't require significant knowledge of IT infrastructure in order to get up and running. Scale doesn't offer the advanced insight into storage and application resource groups as their competitors do, however it is not designed for advanced users. It is more of a closed box and support handles most requests or issues quickly, but there is not a way for administrators to easily see advanced details of the cluster.
We currently run an Inventory Management system for a manufacturing company on the Scale platform. It is literally the life blood of the company as everyone in the company uses it to track their product from start to finish. This particular application releases monthly updates and Scale has been an excellent way for use to test deployment of updates and move them into production.
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Jeff Miller | TrustRadius Reviewer
March 30, 2019

Scale Computing, the right systems for the right time.

Score 10 out of 10
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Scale devices will replace our internal VMWARE/SAN/HPE environment at corporate and our DR site. Additionally, we will be using it to power 25 (50%) of our bigger retail stores. If this is successful and we see enough ROI we will implement a smaller version of the solution Scale is working on in the rest of the 25 retail stores. I expect this will increase up-time to almost 100% and allow upgrades and changes without issue. Additionally, these units will assist during power events as they have great redundancy.
  • Redundancy
  • Simple interface
  • 24/7/365 support (onshore)
  • Relatively inexpensive compared to VMware/SAN solutions.
  • Needs a much more robust multi-site management suite
  • Hardware choices need to be expanded. I know they are working on this actively.
  • More detailed backup instructions. The interface is too simple.
It's well suited for big video/security installations that need redundancy and any kind of redundant situation. If IT resources are scarce or lacking (like can't afford a VMware Jockey) buy Scale instead. If you need less storage and smaller edge redundancy, Scale is not there yet but they are within this year of having it happen.
  • Human Resources
  • SQL Databases
  • Accounting software (ERP)
  • Point of sale servers
  • Video Security
  • Email
  • Messaging/Chat
  • Sharepoint
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Mark Simmons | TrustRadius Reviewer
March 29, 2019

Hidden Gem For Education CTOs

Score 10 out of 10
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We initially purchased Scale H3 to shrink our physical footprint on servers and allow for affordable expansion across the entire district. This has allowed us to to lower maintenance costs as well as increase our server count to more evenly disperse services resulting in faster operations. We have also been able to create a reliable and ultra fast disaster recovery plan will little to no data loss.
  • Customer Support - A level of service that all vendors should strive to reach. Their customer service is equally fast and reliable as the product. In the two years of having the HC3, we experienced one hard drive failure. The support team was assisting us within minutes, had the drive replaced in less than 24 hours, and had our node fully functional with no disruption in service nor any data loss.
  • Migration - One of the quickest and easiest among all VM solutions. Older Windows operating systems had compatibility issues, but all servers running Windows Server 2003 and higher migrated within minutes with two simply clicks.
  • Reliability - The HC3 manages to work seamlessly in real-time with no indication from the end user during maintenance, recovery, or making changes to the VMs. In two years, we have had only one hard drive issue and no software issues.
  • Simplicity - The HC3 has the best of both worlds. It's simpler than the free Hyper-V and includes most tools one needs within VMware, yet the installation, operation, and recovery is leaps and bounds easier to manipulate.
  • The only negative is the maintenance support costs. What a dilemma Scale has as they produced a robust and reliable product yet the support costs for a 3 node system is almost $6000. After paying this for 2 years and only having one hard drive failure, I have spent $12,000 on one support ticket and three software updates. It defeats the maintenance cost savings.
I believe Scale is a solution for small to mid organizations who need VM solutions above the free realm but not the large scale solutions that are not feasible nor utilized to their full potential. Scale is perfect specifically for education as it addresses all of our needs in tools, disaster recovery, reliability, and cost.
Scale allowed us to load balance our services. Rather than have one application server supplying antivirus protection, print services, and windows updates I now have three separate VMs that run more efficient resulting in faster service.
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Anonymous | TrustRadius Reviewer
March 29, 2019

Scale is the best solution for small to medium size businesses.

Score 10 out of 10
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We have replaced most of our physical servers with virtual machines running on 2 Scale systems in two locations. We will be adding a third in the next year. We run domain controllers, file servers, email server and application servers virtually. We have a DR solution by using the remote connections. Additionally we use the snapshots to protect against malware/ransomware attacks.
  • Redundancy
  • Maximum uptime
  • Scalability
  • Dependability
  • Multiple Remote connections options for the same virtual machine
  • Online storage of snapshots for DR purposes
  • Allow higher speed transfer of snapshots between remote connections
Scale is the best solution for small to medium size businesses that want to protect their data and increase their uptime. The only real flaw I see is with the limitation to only have a VM backup to one remote location. With larger businesses, it would be critical to have more than one location to protect your data. Even in our situation, our two locations a fairly close to each other so a natural disaster could possibly take out both locations.
The first systems that I created on the HC3 clusters was a backup server and a file server. We were able to quickly get the data transferred and now have several layers of protection from lost, corrupted or maliciously attacked files. Since then we have added several domain controllers at each location and other business critical application servers. Eventually I plan to have 90% of my servers running as VMs on the Scale systems.
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Anonymous | TrustRadius Reviewer
March 29, 2019

Big Impact on a Small Organization - Scale Computer HC3

Score 10 out of 10
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HC3 replaced our organization's single server allowing for multiple servers to be built and maintained for separate uses. Going from a single server to nine has allowed Intervine to grow while protecting resources, increasing security, and streamlining processes. With ease of duplication, server buildout, and scaling, Scale has been instrumental in our organization.
  • The ability to duplicate a server or spin up a server from an existing snapshot within minutes has saved our organization and the IT department countless hours when we have had a server failure. Simply starting up a snapshot, most users do not even realize there has been an issue and it makes support seamless.
  • Updating is a breeze, you are notified when there is an issue and you follow the directions. The downtime is limited and it doesn't take hours to complete.
  • Customer support is top notch!
  • I am very happy with the product. I wish I could tell you I had cons, but I truly don't. I am very happy with the product, its ease of deployment and the overall experience. I would purchase again.
As a small organization, Scale has been a no brainer. Easy to install and maintain. Easy to add servers and move servers. I can't imagine its scalability wouldn't fit in any organization. If you are in a single server environment and aren't looking to break out functionality into multiple servers or need redundancy and disaster recovery options than this may not be for you.
For security reasons I rather not list applications we are running but rest assured our entire organization is on Scale. From AD, DNS, Fileservers, to security software we use Scale for everything and without issue. I was worried that some of our applications would not work on Scale but I have never had an issue and look forward to a long partnership.
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Anonymous | TrustRadius Reviewer
March 29, 2019

HC3 - Truly a breath of fresh air.

Score 10 out of 10
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In a multi-site, highly secure industrial control environment, we needed a solution that would simplify administration, provide test/development cloning capability, N+1 redundancy, and allow for host replication between sites for disaster recovery. Scale's HC3 delivered everything as promised and the solution truly is easy enough for a non-system administrator to manage on a day-to-day basis. Scale is an absolute home run for SCADA/ICS infrastructure, and offers unprecedented flexibility, especially if upgrading from a non-virtualized infrastructure.
  • The world's simplest host and storage administration, period.
  • Built-in site-to-site replication for one-click DR.
  • Excellent performance, easily surpassing the "big guys" -- more cost-conscious hardware solutions get the job done just as well, if not better, than top-tier systems using much more expensive hardware.
  • A support experience that cannot be rivaled. Just open a trouble ticket and see for yourself!
  • At-rest encryption currently requires a 3rd-party product.
  • Would really benefit from a user interface or wizard for creating boot media/migrating common hosts to HC3 (maybe options for physical, Hyper-V, VMWare).
Just like any HCI application, if your storage, compute, and memory needs can be quantified and accurately forecasted, comparing HCI to a traditional infrastructure stack is simple and generally easy to architect. In our case, the HCI solution cost even less than a comparable multi-vendor infrastructure solution, but with added benefits: Single vendor/tested solution, no additional software or management tools needed, and it's the easiest to manage/maintain/secure.
Most SCADA vendors are behind the times in terms of utilizing modern infrastructure. If your application runs on common Windows or Linux distributions, you can absolutely run them on HC3. Scale certifies about two dozen operating systems on the HC3 platform, ensuring compatibility and supportability. If the SCADA solution utilizes software replication, there are architectural decisions that should be made regarding how to design for true DR, but the beauty of HC3 is its flexibility -- you can use the built-in software replication, let HC3 replicate guest VMs, or use a combination of those two approaches, like we do.
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Durgesh Kalya | TrustRadius Reviewer
March 21, 2019

Top Hyperconverged Solution with great support and simplicity.

Score 10 out of 10
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We use Scale Computing's HC3 servers for running our entire IT and OT Operations. We are always looking for improvements in the IT Infrastructure and to efficiently use our IT Resources. Scale computing provides us with a ton of great benefits. We reduced our foot print in the server room by half which helped in reduced power consumption. We were using a virtualization solution from a big name company and we found ourselves inundated with managing performance, licensing, and increasing maintenance. As we had three different vendors to deal with every time we had an issue on the system, it made it very difficult to troubleshoot and resolve problems. Scale computing was our answer to consolidate services, run servers more efficiently and reduced or eliminated daily maintenance tasks.
  • Simple solution to managing storage, virtualization and snapshots on one page with not more than 3 clicks
  • Excellent technical support with support built into the suite for quick access when required by the Scale Computing Technicians.
  • High performance out of the Flash and Spinning Disks through HyperCore Enhanced Automated Tiering (HEAT)
  • High availability feature helps in ensuring that there is no single point of failure
  • Enhanced Networking Stack for implementing more complex networking architectures. The current networking piece that is built in is very advanced but more customization and options would help with better implementation of the solution.
  • Snapshots are flawless and effortless, however I would like to see more integration for Backup on to the cloud similar to the other virtualization provider.
Scale Computing is a great replacement solution for small to mid-size businesses which use other virtualization platforms. It is also a great solution for backup and replication. Companies looking to get more out of their investment into hyper-converged / virtualization platform will find Scale Computing's offering of Hardware, Virtualization Software, and a single Support agreement to be full and consolidated for overall efficiency in running and managing the IT Infrastructure. Scale computing also provides for future expansion and scaling of the infrastructure with minimal effort and cost. Scale's solutions offerings may be less relevant in very large scale data centers and companies that have adopted very specific virtualization solutions and built their own ecosystems. However, I would not be surprised if Scale is adopted in such large environments.
We run applications which range from Identity Management, Physical Security, Databases and resource intense servers. We have run every type of scenario and Scale has so far handled them very well. We use a backup replication host which is replicating a 3 node solution and we have not seen any degradation of performance. The critical application that run on the solutions are SCM, ERP Systems, HR Systems to name a few. On the Operational Technology side, we run some of the reporting and monitoring servers for utilities etc.
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Tracy Burton | TrustRadius Reviewer
March 12, 2019

Scale is a great solution with second to none support

Score 10 out of 10
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Scale HC3 is being used across the entire organization for all our server needs. It is housing all our VMs as well as all of our network storage. It has solved the issues with VMWare licensing, an outdated SAN as well as multiple host servers required to properly run a VMWare environment.
  • The best thing about Scale is its simplicity. I used a VMWare solution for the past 5 years and never really felt like I had a grip on how to fully use it. I've had Scale in place for less than 6 months and am so confident in it, I feel as though I could almost train someone else on how to use it.
  • Scale's technical support is second to none. I've had a couple of issues with it and everyone I've spoken with is knowledgeable, friendly and eager to help resolve any issue.
  • With previous solutions, updating firmware is a large endeavor compared to Scale. Scale actually recommends doing it during production time instead of scheduling downtime during evenings or weekends. It makes managing everything easier without me having to come into work on my off time.
  • As with everything, I wish the price was a bit cheaper but by comparison to others but it's not bad when compared to similar solutions.
  • Not that it was needed in my case but the option to have a Scale engineer on site for setup might be nice for some instances.
  • The scheduling of the setup calls and training could be explained a little better and even possibly a quick overview of how to use the scheduling portion of the customer portal.
Scale definitely has a market where it fits and is a great solution (small to medium-sized businesses). Very large organizations may be better suited to a different solution. For the market that Scale fits into, it really is a perfect solution. I had compared Scale to Nutanix and while Nutanix had some additional features, I couldn't justify the additional costs. However, a large organization may find that additional feature set very useful and worth the additional costs.
We run everything on our Scale solution. This includes a SQL server for our ERP software, multiple licensing applications as well as file servers and domain controllers. I even have some desktops set up for VPN purposes. Everything works flawlessly. I can't imagine a scenario where Scale wouldn't meet our needs.
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Kyle Legg | TrustRadius Reviewer
March 09, 2019

Scale HC3, Hyper-Convergeance the Easy Way!

Score 10 out of 10
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We replaced our physical servers with the Scale HC3 solution at all three plants in the US. We host everything from file and print services to our ERP system and database on them. We also host a terminal server and a variety of other server infrastructure on the HC3 Cluster. Disaster recovery and business continuity are also completely managed on three clusters around our organization reducing the need for expensive and hard to manage DR solutions. Management and cost of operation of all these resources have been drastically simplified by this technology. The web management interface is simple and easy to use, yet extremely powerful and comprehensive. Because the Scale nodes have such a small 1-U footprint, we've found cooling and energy consumption has also been minimized.
  • Simplicity - Scale HC3 takes the guesswork and time investment out of managing a virtualized server environment and you don't need to go to expensive classes to become an expert.
  • Performance has been stellar and reliability is unmatched. Our Scale nodes have been up and online since installation three years ago.
  • The support staff is there to help if you ever need it and they'll look into your system at any time to make sure everything is running as designed.
  • The virtualized environment is robust and scale-able and there's no need to do a server refresh ever again. If a node fails, the VMs migrate over to another node and no one except the IT staff knows about it. You can keep your old nodes in place until the disks fall out of them and you'll be covered.
  • It would be nice if we could add a storage only node with very little or no processing power. This would be nice because we wouldn't have to acquire server CALs every time we add storage.
If you have more than one physical server in your environment, and you want unmatched redundancy and performance, virtualize with Scale HC3. You'll wonder how you lived without it for so long. Each node is about the same cost as a physical server depending on how you spec it.
Our ERP system runs on our Scale environment and it's flawless. Scale's data prioritization algorithm allows us to assign solid-state storage to that application so it performs with lightning-like speed.

Our AutoDesk Vault application has synchronized instances across two of our locations allowing local copies of our design models for our drafting and engineering teams to have instant access to.

We replicate our VMs to the nodes at the other plants so we get offsite backups which can be instantly stood up to verify their content or recover files.
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Dominique Joseph Chung | TrustRadius Reviewer
March 08, 2019

Scale Computing HC3 saved our IT Infrastructure

Score 10 out of 10
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The Scale Computing HC3 solution is used across the entire organization. It replaced over 50U of traditional hardware down to 3U. Saving us a lot of aggravation dealing with multiple third party vendors for support and maintenance agreements, while simplifying our own internal support and maintenance of over 50 Virtual machines. The savings was so significant, that we realized an 18 month ROI and saved tremendously on energy costs. Additionally, a battery backup unit now provides us with over 7 hours of backup power vs. 45 minutes previously.
  • One point of contact for everything infrastructure, namely storage, compute and hypervisor.
  • Updates can be applied with very little downtime if any, and no longer needs weeks/months of preparation.
  • Recovering data is as easy as booting up snapshots, which we are now using as a backup tool.
  • Can't wait to roll out Scale Computing at our disaster recovery site for painless failover and failback.
  • Wish there was flash drive when we purchased it, but they have it now, and actually have a retrofit for our existing units which we will consider implementing shortly.
If cost is not prohibitive, many small business would benefit from the redundancy and cost savings through the simplicity of managing this system. Scale Computing has addressed this issue by creating a 1U standalone system thus taking advantage of their storage and hypervisor technology, but the downside is less redundancy. I understand that with the new flash drive units, the IOPS performance is stellar, which would make it suitable for much larger business than what was previously available. I think this solution is way better than anything out there if only people knew.
We run a SQL based document management system from OpenText that manages close to 30TB of documents. Moving to Scale Computing HC3 gave users much faster search and fetch times by a factor of 5. We run 4 Exchange Servers along with 40 other application servers, which have all run seamlessly in the last two years. The hypervisor (KVM) allowed us to import old and new servers that are critical to our business. We converted many standalone servers to consolidate our physical footprint, for better management and performance.
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David Roden | TrustRadius Reviewer
March 05, 2019

Scale: Smart, Simple, Effective, Reliable, and so much more...

Score 10 out of 10
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We implemented Scale clusters in both of our offices as a replacement for the prior HyperV-Based VM infrastructure. We utilize Scale's built-in snapshot and replication technology to provide VM-level backup & DR protection. All of our primary storage is now managed as part of the Scale environment. Scale integrates VM operations, management, and protection into a unified system that provides more capability at lower cost than the multi-vendor collection of products we used previously.
  • Scale's hyperconverged environment presents a single pool of resources that support our VMs. It intelligently handles decisions related to storage provisioning and load balancing across nodes.
  • Snapshots and replicas are created in a few clicks within a simple to use web interface. Gone are layers of settings found in some other products we've used.
  • The 'at-a-glance' dashboard tells me everything I need to know about the current status and utilization of the Scale cluster.
  • The ability to cut, copy, and paste into a console in a browser tab would be wonderful.
  • I appreciate the ability to click on the storage gauge on the dashboard and drill down into detail. Shouldn't that be available on every gauge?
  • The ability to schedule exports, restarts, etc from the management interface would be useful.
Scale is obviously well-suited for SMB / SME environments. Larger environments will likely find a reduced need for dedicated storage admins or VM specialists in-house. Environments that rely on SDN or very complex VLANs may find Scale's networking to be somewhat limited.
Our environment is 100% virtualized and entirely on Scale Computing. This includes Main file servers; Active Directory domain controllers, SQL servers; speech processing systems; print servers; security management servers; e-discovery hosts; RDS server farms; legal application servers. Our experience is that, no matter what we ask Scale to do, it does it very well. We P2V moved our primary file server on to the Scale cluster with zero issues.
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Marshall Curtis | TrustRadius Reviewer
February 22, 2019

HC3: Flexibility AND Performance

Score 10 out of 10
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Scale HC3 has replaced our traditional stack of servers, storage, and networking for our entire organization. We have two clusters, a one node, and a three node. Implementation of HC3 reduced our server refresh cost by 40% and provided a flexible architecture where, going forward, we can add or replace nodes on a planned periodic basis rather than monolithic refreshes every four years. The ease of deployment and maintenance are a significant benefit to our small organization.
  • Simplified management. Management of the cluster is via a single web interface, it is simple and does not require extensive training to navigate or operate making it accessible to mid-level staff.
  • The flexibility of the hardware mix within a cluster. Allowing a variety of hardware levels and ages within a cluster and the system's ability to assigned loads to best leverage this mix of hardware allows us to manage cost by not "over buying" hardware capacity to meet a few high demand workloads.
  • Support by Scale. We have had few needs to contact support which is the first plus, but secondly, when we have had needs or questions responses have been prompt and accurate with first contact resolution.
  • The tools for migrating to the HC3 platform have a few issues and caused issues with some security keys and certificates. After a couple issues we ended up migrating key servers by using a fresh build and migrating data with was more disruptive but more successful.
The Scale Computing HC3 platform is incredibly flexible making it an excellent fit for most small to mid-sized organizations. It also allows for effective cost management and scaling as the organization's needs change.
Primary loads in our environment are databases (MS SQL and Postgress) as well as file and document management. These all have high demand and IO activity and the platform has responded well to these demands.
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Chris Waddilove | TrustRadius Reviewer
February 20, 2019

Scale Computing HC3 - First Time User Review

Score 10 out of 10
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We use Scale across the whole organization - a trend started by our head office in Germany to fully virtualize our entire server-based network.
  • Snapshots - CoW makes things very quick and painless.
  • Replication to another cluster - Painlessly simple and reliable.
  • Replication to the cloud - Similarly simple with added peace of mind.
  • Ease of use - Even for someone highly technical, it is nice to "take a break" from the crazy options of VMWare and others to just have a basic-controlled hypervisor.
  • Cost - While I understand support/maintenance makes up a large part of it, the cost for expanding RAM, for example, in an existing cluster is several times more than if you were maintaining hardware yourself.
  • Licensing (Microsoft) - Could use assistance from Scale in determining/calculating the best Microsoft license layout (how many cores? how many CPUs? datacenter vs standard?).
  • USB - While not a complete necessity, it would be nice to have a feature to map a USB port/device to a virtual machine. The hardware itself has several USB ports but none are really usable. Digi USB Anywhere worked well for our case, but still, it would be nice to do the odd data dump/backup/restore via USB drive (ex. really old project reference from the 1990s stored on external USB).
I think it's well suited to all but the most critical workloads - VMWare may benefit from added speed using proper drive controllers and SSDs, but I find Scale Computing HC3 to be the best "run of the mill" software available.
The biggest change for us (on the engineering side) was the consolidation of our Siemens TeamCenter servers. We were able to go from 4 physical machines down to a Scale HC3 cluster of 3 nodes (3 physical machines), and on top of that, I am able to run several other servers from this cluster all without affecting the overall performance of TeamCenter. This has allowed us to ultimately turn off 11 old single-host hardware servers in place of our overall two clusters of 3 nodes each (totaling 6 physical machines). The cost savings in power alone has been pretty massive.
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Zac Patterson | TrustRadius Reviewer
March 25, 2019

Scale Review Like No Other

Score 10 out of 10
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Here at the City of Havre de Grace we have recently made the switch to Scale and couldn't be happier. This change was made from a performance need and so far Scale has passed that with flying colors. The speed has significantly improved and from a manager of the software, it is extremely user-friendly. When we made the change we made sure that Scale was going to take over our entire organization and it's done that and then some. Finally, I will say that for whatever problems we may have ran into with other brands we have yet to have any issues with Scale and could not be happier.
  • User-Friendly
  • Fast
  • Plenty of Storage
  • Amazing customer Service
  • Training
  • Price may be an issue to smaller business
  • Have to shut down for updates
I feel as if it'd be better suited in larger businesses or work environments. If you were running an establishment with less than 50 employees you could find something that would work about the same for possibly less of the price that the Scale name brings due to performance.
At the City of Havre de Grace our cluster on Scale host many of our servers/VMs. These servers that were running on our previous server seemed to be a bit slow even laggy on some days. After the switch to Scale, our active directory pops up in a second whereas before it would buffer and take some time.
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Zechariah Brinkley | TrustRadius Reviewer
March 22, 2019

You won't be sorry!

Score 10 out of 10
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It is being used across the whole organization. It has simplified our server/networking strategy by eliminating the need for a SAN and other networking equipment. In doing so, it has also improved our reliability and efficiency. This also led to a reduction in cost and downtime.
  • Updating the software is very easy.
  • Management interface is very intuitive.
  • Easy to migrate servers.
  • N/A
It is well suited for small to medium businesses. It is very easy to use and set up. After purchasing it, the Scale support team assisted me in getting it up and running in no time and the support engineers were very knowledgeable. The HC3 allows us to grow and add more servers in the future if needed which makes it a great investment.
We run business critical servers and databases on Scale and they perform very well.
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David Boyer | TrustRadius Reviewer
March 22, 2019

Extremely Happy With Scale Computing

Score 10 out of 10
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Verified User
Review Source
Our H3 nodes are serving our entire organization running seven Windows servers including domain controllers, exchange, file server, antivirus, network monitoring, systems management and one Linux server hosting our intranet site.
  • "Single pane of glass" management is fantastic. So it is easy to make changes to compute and storage settings.
  • System Reliability: the system has been completely reliable. Ran flawlessly when a disk was lost. Replacing the disk was easy and rebuilt without any issues. Upgrading versions was easy and without issues.
  • Support: has been exceptional. Very easy and fast to reach and helpful with every question or concern that we've asked them.
  • Migration from our old servers went flawlessly. The third party vendor that installed and migrated us did an excellent job.
  • Built-in secure remote ability that I can enable or disable is awesome.
  • Reducing storage space is a bot more involved than any other processes but I've never had to do that.
After thoroughly reviewing most of the hyper-converged systems in the market I knew that Scale was going to be the perfect fit for us, and they have been. It's run all of our systems without any issues at all.
We were very liberal in our initial resource setup and at just over a year in have not had to make many adjustments. But when I have made them it's so easy. We migrated our Exchange to Scale and a few months later upgraded it without any issues at all. Our domain controllers, file server and utility servers have all functioned perfectly.
Read David Boyer's full review
Todd Naveau | TrustRadius Reviewer
March 20, 2019

HC3 will change your server world!

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used across the whole company and also being used by a sister company. Each company has their own HC3 system in place, and each company uses the other for Disaster Recovery.
  • Backups. I love how I can create multiple scheduled backups for one machine so I can have hourly, daily, and weekly backups of our SQL and then can set lower backup schedule for something as simple and the Domain Controller to once a week.
  • Updates. Because we have multiple nodes, we can do the updates and the machines will auto load a balance so nothing has to be down while updating.
  • Speed. These units are fast, like bringing up a fresh install of Windows Server 2016 in 20 minutes. Including the install! I find myself duplicating machines all the time just to run small tests because creating a duplicate only takes like 1 minute.
  • I did notice when we were switching from our old servers to the HC3 that the importing process was not all that easy unless you were already running on a newer hypervisor.
I believe it is well suited for small to medium-sized businesses that need local servers for employees, web servers, and even FTP sites to store data. Large businesses who need Terabytes of storage for each machine to store data for thousands of employees would be able to use the units, but not to the full effect because that would leave them with no storage to run backups or Disaster Recovery.
We use SQL as the backbone for many core applications whenever the server hard drive fills it only takes minutes to spin up a duplication of the SQL machine with expanded storage.
Read Todd Naveau's full review
Jeffrey Wright | TrustRadius Reviewer
March 19, 2019

Systems Worth Investing In!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our HC3 System is our network workhorse. Our Domain Controllers, File Servers and Database servers are on this system. One major problem that it solves for our team is backups/restorations. Our staff work 24/7 in some cases and the reliability of HC3 System gives us peace of mind. The second is cost, the VMs we deploy are no longer eating up as much power and use much less rack space, not to mention the cost of hardware upkeep and maintenance has also gone down.
  • Spin up of new resources is a breeze, at a fraction of the cost of other VM Host Systems.
  • It has allowed us to move older systems into VM and has extended the life of older software suites that require older operating systems, mitigating and extending the life of legacy code.
  • Updates run smoothly, even when VMs are running, again HC3 keeps us running.
  • I would say, that importing systems from hardware to VM could use a boost in functionality, sometimes a system needs to be moved fast before the hardware it's currently running dies. Although I have just a little experience with this type of conversion, I think it could improve.
  • I have noticed a discrepancy between what the HC3 interface shows as the drive usage is and what the OS in the VM reports.
If you have used VM Host Suite, you will find HC3 easy to use as it meets all the basics and more.
As mentioned earlier, we use the HC3 for all our major systems (Domain Servers, SQL, Web hosts, Linux Servers and so on). So any one application detail would not be enough.
Read Jeffrey Wright's full review
Mike Maner | TrustRadius Reviewer
March 19, 2019

Scale Computing HC3: the best VM platform

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use the Scale platform across multiple service assets. Initially, we implemented Scale for running virtual servers on our ERP system, we quickly realized we were under using it and added multiple virtual machines for other services with the company.
  • The initial install was simple and straight forward, we purchased setup support but didn't need to use it.
  • Virtual machine setup is fast and easy.
  • The ability to store ISOs for new virtual machine installs is a great time-saving device.
  • The need for backups of virtual machines is satisfied with the built-in redundancy.
  • The firmware update process requires a complete restart if the system. The ability to schedule upgrades would be great.
  • The UI is a bit cumbersome, using icons instead of labels is not SOP but it works.
We have had instances where an emergency replication if a virtual machine was needed. Previously, this took hours. With the Scale platform, it now takes minutes. The ability to clone, then rename virtual machines is awesome for testing new strategies and processes.
With the Scale platform, we have been able to run through staffed upgrades of our ERP Staten in days. Previously, this process too months because of physical hardware limitations.
Read Mike Maner's full review
Bronn Salmon | TrustRadius Reviewer
March 15, 2019

Why I bought Scale Computing HC3 as my total solution

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Scale to replace our previous storage hardware AND virtualization software. Our HP storage array had reached its end of life (EOL) and was no longer able to be extended under warranty services. Additionally, the physical nodes we used for our VM's and its management were also reaching EOL. With our Scale solution, we are able to migrate all of our VM's and are now beginning to visualizer more of our physical servers.
  • Eliminates the need for a dedicated storage engineer or long planning sessions to lay out drives to get the best performance. E3 does a great job on its own deciding how best to use the drives available to it.
  • Reduces the number of management consoles I have to look at daily.
  • Simplifies the management of my virtual environment.
  • Creates a simplified environment for me to create a sandbox environment for testing in minutes, not hours or days.
  • Needs to be a better dashboard for performance.
  • Would like to be able to color code my different groups.
In small to medium-sized business solutions, it is ideal. However, I am not sure how well it scales out and what the maximum storage size is for this solution so it may not fit well into an a large enterprise solution.
Currently, we are running Active Directory DC's, file servers, print servers, terminal servers, SQL server, ERM solution, telephone system server, and many others. In fact, the only server I have not been able to move to Scale is my fax server that requires a phone card to be installed into the server itself. Other than that, I have not had anything that has not worked on Scale.
Read Bronn Salmon's full review
Chris Selby | TrustRadius Reviewer
March 14, 2019

Scale Computing HC3 has saved my department money and provided countless hours of needed rest!!!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We have replaced our aging physical servers with HC3, and this has allowed us to build servers and desktops to support various workloads. Before Scale, we had a few servers that provided several application functions or services. This did not allow us to perform maintenance in a manner that did not affect several departments at once. Now if one department has an issue, we can work on their problems without affecting any other application or service.

We recently purchased and deployed a cluster to enable replication and DR for the organization. Next, we will deploy a cluster to support virtual desktops and stream applications to our end users enabling better mobility and security.

Scale was a perfect fit for our organization and we can better support our users and their needs easily and efficiently.
  • Ease of deployment and ease of administration. With limited IT staff we are able to react to changes quickly and from almost anywhere.
  • Built-in replication. This allows us to implement backup and disaster recovery for significantly less money and administration overhead.
  • Excellent performance. We are able to satisfy our SLA's without a large IT team.
  • No GPU support. Some of our users are going to need GPU support for their virtual desktops. Without GPU's it will require significant CPU horsepower to make up for it.
  • Redistribution of workloads between HC3 nodes. This is a higher end feature but would be nice in the event there was some sort of issue with a virtual machine needing resources that were available on another node.
  • Overall network performance metrics in the dashboard. Hard to know if you are having network saturation issues as you cannot see cumulative network stats per node. Actually, individual hardware performance statistics per node in the dashboard would be a welcome addition.
If you need high Availability in your workloads and have budget constraints, this is an excellent fit for your environment.

If you need GPU support or have high IO workloads this may not be the perfect fit.
Our applications are new and have not been substantially impacted as the Scale HC3 system has been available and up to the tasks we have set before it!!!

We are able to run a lean environment and Scale Computing's HC3 has allowed us to keep our users happy and unaware of any issues that have arisen.
Read Chris Selby's full review
Richard Barrie | TrustRadius Reviewer
March 12, 2019

Scale: It allowed us to triple our business size without tripling our IT costs.

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use our scale systems for virtual machine hosting. It allows redundancy, failover, and DR in a simple, speedy way that we did not get from our Citrix or Windows-based virtual environments.
  • Speed of new machine deployment: using prebuilt stored clones we can deploy servers virtually within seconds and have them doing their jobs.
  • Redundancy: our DR is simplified and allowed above the 99.9999% uptime we all strive for.
  • Support: immediate support, remotely built into the OS with a very fast turnaround for any problems.
  • The GUI is very limited in its end-user scope, many times we have had minor problems that we could have fixed ourselves but needed Scale to access the system remotely to fix or advise.
  • Parts needed to come quickly, but the company is U.S. based mostly. Having more parts in UK would mean an even faster turn around.
  • When there have been more advanced problems, the GUI and reporting is quite limited. More info could be given to the end user if there was the ability to do so.
Where you require a quick creation of a virtual machine either live for scaling production or demand. Keeping clones ready to go make it very quick. It can get expensive with more nodes, but the more nodes the better the DR.
We have a production environment in the quarrying and construction business. We have expanded from around 1000 employees to over 3000 employees. In that time the number of sites and demand on our infrastructure has also increased. We choose Scale as it allowed us to easily add more nodes, more powerful newer nodes as the business grew. This has been seamless with Scale being on site with us and remotely. I don't think we would have had other solutions out there that would have been as easy to stay ahead of our growing business so easily.
Read Richard Barrie's full review
Chris Nixon | TrustRadius Reviewer
March 11, 2019

Scale Computing HC3 Hyperconverged systems enabled our organisational change

Score 10 out of 10
Vetted Review
Verified User
Review Source
The primary use case for the Scale Computing HC3 platform was for delivery of VDIs for a specific organisational design activity across two disparate companies. There was little integration at that point and the 2 large organisations had legacy environments that it was/still is hard to integrate (because of scale/cost).

The business team re-organisations were large scale and had been under NDA so minimal preparation could be undertaken. The project had already set a budget in advance.

Therefore we needed a quick to deliver, cost effective way of providing the environments, with DR, within each organisation, for use by employees from the other organisation.

To this end we deployed 16 x Lenovo based Scale HC3 appliances, 4 to each of 4 data centres with each pair of data centres belonging to the individual companies. In this way, we hit the timescales, hit the budget and provided a robust solution hosting, in total, circa 1200 VDIs complete with a replicated DR instance
  • As an appliance, it comes ready built and with all licenses included. No VMWare, no vCentre, no fiddly build steps
  • On site resilience is built in to the cluster - and it works; as does cross site replication for BCP/DR
  • Remote support and the pre tested upgrade facility are good and work - our outsourcers hate it as it doesn't need much outside a service desk call to have some Scale
  • Cross site VM migration is a feature on the roadmap we are looking forward to
  • When dealing with hundreds of VMs all needing the same change e.g. replication settings, being able to select those as a group or set would have been a good timesaver
  • Accessibility to external monitoring could be simpler - it takes a support call to turn it on. Whilst it is understandable that end users are kept away from the configs that make it work, some elements such as simple SNMP names and trap settings could be menu driven.
Cross site VDI or other windows/Linux server deployments
End user compute for key business processes is what we use the platform for, not critical applications themselves.
Read Chris Nixon's full review

About Scale Computing HC3

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HC3® software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing HC3 Features

Has featureSimplicity
Has featureHigh Availability
Has featureScalability

Scale Computing HC3 Videos (4)

Scale Computing HC3 Downloadables

Scale Computing HC3 Integrations

Leostream, Cloud Unity - Google

Scale Computing HC3 Competitors

VMware vCenter Server, VMware ESXi, Nutanix AOS, Hyper-V, HPE SimpliVity (formerly OmniCube)


  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
HC12008,500Per Node
HC1250D15,170Per Node
HC12509,665Per Node
HC1250DF16,750Per Node
HC5250D25,700Per Node

Pricing shown in U.S. Dollar. Pricing for other regions available on request.

Scale Computing HC3 Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Scale Computing HC3 Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar

Scale Computing HC3 Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Unix
Mobile Application:No
Supported Countries:North America, EMEA, Australia
Supported Languages: English