What users are saying about
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 13 reviews and ratings
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 57 reviews and ratings
Attribute Ratings
- NetBrain is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.2
NetBrain
92%
3 Ratings

7.7
Progress WhatsUp Gold
77%
14 Ratings
Support Rating
NetBrain
N/A
0 Ratings

4.2
Progress WhatsUp Gold
42%
4 Ratings
Likelihood to Recommend
NetBrain
Great for our large global environment. Works well with our legacy and newer equipment. Ease of install was exciting compared to other products we POC'd. Less of a learning curve when training Teams on how to monitor and troubleshoot while in production. Service desk were able to capture the logs and load into our ticketing system with ease.

Verified User
Team Lead in Information Technology
Oil & Energy Company, 1001-5000 employeesProgress WhatsUp Gold
[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
Enterprise Architect
Seniorlink, IncHealth, Wellness and Fitness, 501-1000 employees
Pros
NetBrain
- Network Issues Troubleshooting
- Visualizing the root cause using color coding
- out of the box runbooks available
Associate Consultant
HCL TechnologiesInformation Technology & Services, 10,001+ employees
Progress WhatsUp Gold
- Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
- Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
- The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
Sr. Network Engineer - Contract Work
The Salt BlockRetail, 5001-10,000 employees
Cons
NetBrain
- Not all devices are integrated with the same quality.
- Not all steps are self-explaining.
- The updates were difficult (but thanks to the help of support no real problem).
Senior Network Specialist
Generali Shared Services S.c.a.r.l.Insurance, 10,001+ employees
Progress WhatsUp Gold
- Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
- You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
IT Support Executive
Zeta-Web Nigeria LimitedComputer Networking, 51-200 employees
Pricing Details
NetBrain
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Progress WhatsUp Gold
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Support Rating
NetBrain
No score
No answers yet
No answers on this topic
Progress WhatsUp Gold
Progress WhatsUp Gold 4.2
Based on 4 answers
We have never had an issue with support. It has always been quick and understandable
Network Operations Manager
Presbyterian Church (U.S.A.)Religious Institutions, 501-1000 employees
Alternatives Considered
NetBrain
The others were cumbersome, slow and there is a huge learning curve for the installation, configuration and just daily monitoring. NetBrain was the easiest of all to setup then let it run and build our network and map it out. Once it was complete, we immediately identified several circuit issues that we were unaware of within our network. With the maps and information gained, we were able to present to [management] and prove a case that we needed larger circuits in several areas.

Verified User
Team Lead in Information Technology
Oil & Energy Company, 1001-5000 employeesProgress WhatsUp Gold
Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
Network Administration Supervisor
Gleaner Life Insurance SocietyInsurance, 51-200 employees
Return on Investment
NetBrain
- Enhanced Network troubleshooting for our Network tea
- Out of the box pre-build runbook reports with all required details
- Additional cost for troubleshooting feature
Associate Consultant
HCL TechnologiesInformation Technology & Services, 10,001+ employees
Progress WhatsUp Gold
- Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
- Saves on system downtime and lost productivity
- Remote monitoring means less staff hours spent checking for potential problems.
Network and Systems Administrator
Coos County Family Health ServicesHospital & Health Care, 51-200 employees