NetBrain vs Progress WhatsUp Gold

• Network Issues Troubleshooting
• Visualizing the root cause using color coding
• out of the box runbooks available

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• Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
• Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
• The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.

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• Not all devices are integrated with the same quality.
• Not all steps are self-explaining.
• The updates were difficult (but thanks to the help of support no real problem).

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• Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
• You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.

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• Enhanced Network troubleshooting for our Network tea
• Out of the box pre-build runbook reports with all required details
• Additional cost for troubleshooting feature

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• Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
• Saves on system downtime and lost productivity
• Remote monitoring means less staff hours spent checking for potential problems.

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