What users are saying about
10 Ratings
10 Ratings
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Score 7.8 out of 100
53 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

NetBrain

Great for our large global environment. Works well with our legacy and newer equipment. Ease of install was exciting compared to other products we POC'd. Less of a learning curve when training Teams on how to monitor and troubleshoot while in production. Service desk were able to capture the logs and load into our ticketing system with ease.
Anonymous | TrustRadius Reviewer

Progress WhatsUp Gold

[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
Matthew Garufi | TrustRadius Reviewer

Pros

NetBrain

  • Network Issues Troubleshooting
  • Visualizing the root cause using color coding
  • out of the box runbooks available
Nikhil Kumar Sharma | TrustRadius Reviewer

Progress WhatsUp Gold

  • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
  • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
  • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
Jamie Elliott | TrustRadius Reviewer

Cons

NetBrain

  • Not all devices are integrated with the same quality.
  • Not all steps are self-explaining.
  • The updates were difficult (but thanks to the help of support no real problem).
Christoph Neulinger | TrustRadius Reviewer

Progress WhatsUp Gold

  • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
  • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
Victor Adebayo | TrustRadius Reviewer

Support Rating

NetBrain

No score
No answers yet
No answers on this topic

Progress WhatsUp Gold

Progress WhatsUp Gold 4.7
Based on 4 answers
We have never had an issue with support. It has always been quick and understandable
John Glenn | TrustRadius Reviewer

Alternatives Considered

NetBrain

The others were cumbersome, slow and there is a huge learning curve for the installation, configuration and just daily monitoring. NetBrain was the easiest of all to setup then let it run and build our network and map it out. Once it was complete, we immediately identified several circuit issues that we were unaware of within our network. With the maps and information gained, we were able to present to [management] and prove a case that we needed larger circuits in several areas.
Anonymous | TrustRadius Reviewer

Progress WhatsUp Gold

WhatsUp Gold is an industry leading product providing excellent monitoring and reporting capabilities for systems and resources that allow us as the customer to work proactively before system outages occur, which minimizes potential downtime
Alex Leung | TrustRadius Reviewer

Return on Investment

NetBrain

  • Enhanced Network troubleshooting for our Network tea
  • Out of the box pre-build runbook reports with all required details
  • Additional cost for troubleshooting feature
Nikhil Kumar Sharma | TrustRadius Reviewer

Progress WhatsUp Gold

  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
Gary Lamontagne | TrustRadius Reviewer

Screenshots

Pricing Details

NetBrain

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Progress WhatsUp Gold

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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