What users are saying about
25 Ratings
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Score 8.1 out of 100
14 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

NetDocuments

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn | TrustRadius Reviewer

PDF Xchange Viewer and Editor

If you'd like to switch from Adobe to a less expensive and more robust solution, you can choose PDF X Change.It does everything other expensive solutions do. We are using it to add some additional information on scanned PDF files and Sign them and it does it in a simple and easy way. You can use to combine multiple files into one, creating PDF from different resources.
Anonymous | TrustRadius Reviewer

Pros

NetDocuments

  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Sam Catanzaro | TrustRadius Reviewer

PDF Xchange Viewer and Editor

  • Easy to edit PDFs.
  • Easy to add headers and text boxes.
  • Fast, no lags.
Anonymous | TrustRadius Reviewer

Cons

NetDocuments

  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Aleksandra Kagan-Alameda | TrustRadius Reviewer

PDF Xchange Viewer and Editor

  • Improve a bit the interface
  • Add a first usage tour
Anonymous | TrustRadius Reviewer

Usability

NetDocuments

NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Anonymous | TrustRadius Reviewer

PDF Xchange Viewer and Editor

PDF Xchange Viewer and Editor 10.0
Based on 1 answer
It's easy to use, making it very efficient for us as we do not have to train additional people on how to use this software. It opens up documents quickly and saves quickly as well. Overall the usability is not an issue for us at all. It is also extremely easy to integrate it with other PDF programs.
Anonymous | TrustRadius Reviewer

Performance

NetDocuments

NetDocuments 10.0
Based on 1 answer
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Anonymous | TrustRadius Reviewer

PDF Xchange Viewer and Editor

PDF Xchange Viewer and Editor 10.0
Based on 1 answer
Performance wise, PDF Xchange Viewer and Editor is flawless. It runs fast, and I haven't experienced any immediately crashing. The reports save quickly, and the document size is never an issue. It saves into a regular PDF, and we're able to open it on any other program or computer. All text boxes, features, and headers show up flawlessly on other programs.
Anonymous | TrustRadius Reviewer

Support Rating

NetDocuments

NetDocuments 7.0
Based on 1 answer
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Anonymous | TrustRadius Reviewer

PDF Xchange Viewer and Editor

PDF Xchange Viewer and Editor 10.0
Based on 1 answer
The application had no issues (we did not contact support) and that's why I give a 10.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetDocuments

NetDocuments offers better data security and is more reliable than premise-based document management software. Dropbox Business is designed for sharing files, syncing them and collaborating with colleagues. NetDocuments is designed for document security, encryption and compliance and offers world-class datacenters with retention policies that allow for effective management of the entire document lifecycle
Michael Rastall, MBA | TrustRadius Reviewer

PDF Xchange Viewer and Editor

Better price for single licenses and user packs.
Anonymous | TrustRadius Reviewer

Return on Investment

NetDocuments

  • NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
  • NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
  • NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
Mark Manoukian | TrustRadius Reviewer

PDF Xchange Viewer and Editor

  • Positive: Efficient because it's easy to learn, saving training time.
  • Positive: Adding comments and editing is a breeze, saving peer review hours.
  • Negative: We still have to rely on Acrobat DC to export individual pages into separate PDFs.
Anonymous | TrustRadius Reviewer

Pricing Details

NetDocuments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PDF Xchange Viewer and Editor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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