What users are saying about
25 Ratings
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Score 8.1 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

NetDocuments

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn | TrustRadius Reviewer

Redwood Reporting : Report2Web

The tool is very powerful for obtaining and scheduling reports; however, I believe that if the cost were lower, more companies could obtain it
Moises Hamud | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

NetDocuments
Redwood Reporting : Report2Web
9.1
File sync, storage & archiving
NetDocuments
Redwood Reporting : Report2Web
9.1
Document management
NetDocuments
Redwood Reporting : Report2Web
9.1
Records management
NetDocuments
Redwood Reporting : Report2Web
9.1
Content search & retrieval
NetDocuments
Redwood Reporting : Report2Web
9.1
Enterprise content collaboration
NetDocuments
Redwood Reporting : Report2Web
9.1
Content publishing & creation
NetDocuments
Redwood Reporting : Report2Web
9.1
Security, risk management & information governance
NetDocuments
Redwood Reporting : Report2Web
9.1
Contract lifecycle management
NetDocuments
Redwood Reporting : Report2Web
9.1
Automated workflows
NetDocuments
Redwood Reporting : Report2Web
9.1
Mobile support
NetDocuments
Redwood Reporting : Report2Web
9.1
Integration
NetDocuments
Redwood Reporting : Report2Web
9.1

Pros

NetDocuments

  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Sam Catanzaro | TrustRadius Reviewer

Redwood Reporting : Report2Web

  • [It] has [a] default report.
  • [It] has a section where you can create reports by making queries in SQL.
  • It has a Dashboard window where you can schedule reports in real time of the executions of the jobs or chains.
Moises Hamud | TrustRadius Reviewer

Cons

NetDocuments

  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Aleksandra Kagan-Alameda | TrustRadius Reviewer

Redwood Reporting : Report2Web

  • It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.
Moises Hamud | TrustRadius Reviewer

Usability

NetDocuments

NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Anonymous | TrustRadius Reviewer

Redwood Reporting : Report2Web

No score
No answers yet
No answers on this topic

Performance

NetDocuments

NetDocuments 10.0
Based on 1 answer
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Anonymous | TrustRadius Reviewer

Redwood Reporting : Report2Web

No score
No answers yet
No answers on this topic

Support Rating

NetDocuments

NetDocuments 7.0
Based on 1 answer
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Anonymous | TrustRadius Reviewer

Redwood Reporting : Report2Web

No score
No answers yet
No answers on this topic

Alternatives Considered

NetDocuments

NetDocuments offers better data security and is more reliable than premise-based document management software. Dropbox Business is designed for sharing files, syncing them and collaborating with colleagues. NetDocuments is designed for document security, encryption and compliance and offers world-class datacenters with retention policies that allow for effective management of the entire document lifecycle
Michael Rastall, MBA | TrustRadius Reviewer

Redwood Reporting : Report2Web

No answers on this topic

Return on Investment

NetDocuments

  • NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
  • NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
  • NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
Mark Manoukian | TrustRadius Reviewer

Redwood Reporting : Report2Web

  • The Redwood system by itself is a very good tool that can pay off the investment in a very short time.
  • It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.
Moises Hamud | TrustRadius Reviewer

Screenshots

Pricing Details

NetDocuments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Redwood Reporting : Report2Web

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetDocuments
8.6
Redwood Reporting : Report2Web
8.2

Usability

NetDocuments
10.0
Redwood Reporting : Report2Web

Performance

NetDocuments
10.0
Redwood Reporting : Report2Web

Support Rating

NetDocuments
7.0
Redwood Reporting : Report2Web

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