What users are saying about
32 Ratings
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Score 8.7 out of 100
2 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Enterprise Content Management

    NetDocuments

    Feature Set Not Supported
    N/A
    9.1

    Redwood Reporting : Report2Web

    91%
    Redwood Reporting : Report2Web ranks higher in 11/11 features

    File sync, storage & archiving

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Document management

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Records management

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Content search & retrieval

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Enterprise content collaboration

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Content publishing & creation

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Security, risk management & information governance

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Contract lifecycle management

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Automated workflows

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Mobile support

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Integration

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Attribute Ratings

    • NetDocuments is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.3

    NetDocuments

    83%
    8 Ratings
    8.2

    Redwood Reporting : Report2Web

    82%
    1 Rating

    Usability

    10.0

    NetDocuments

    100%
    1 Rating

    Redwood Reporting : Report2Web

    N/A
    0 Ratings

    Performance

    10.0

    NetDocuments

    100%
    2 Ratings

    Redwood Reporting : Report2Web

    N/A
    0 Ratings

    Support Rating

    7.0

    NetDocuments

    70%
    2 Ratings

    Redwood Reporting : Report2Web

    N/A
    0 Ratings

    Likelihood to Recommend

    NetDocuments

    It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
    Rick Hahn | TrustRadius Reviewer

    Redwood Reporting : Report2Web

    The tool is very powerful for obtaining and scheduling reports; however, I believe that if the cost were lower, more companies could obtain it
    Moises Hamud | TrustRadius Reviewer

    Pros

    NetDocuments

    • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
    • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
    • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
    • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
    Sam Catanzaro | TrustRadius Reviewer

    Redwood Reporting : Report2Web

    • [It] has [a] default report.
    • [It] has a section where you can create reports by making queries in SQL.
    • It has a Dashboard window where you can schedule reports in real time of the executions of the jobs or chains.
    Moises Hamud | TrustRadius Reviewer

    Cons

    NetDocuments

    • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
    • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
    Aleksandra Kagan-Alameda | TrustRadius Reviewer

    Redwood Reporting : Report2Web

    • It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.
    Moises Hamud | TrustRadius Reviewer

    Pricing Details

    NetDocuments

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Redwood Reporting : Report2Web

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Usability

    NetDocuments

    NetDocuments 10.0
    Based on 1 answer
    The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
    Anonymous | TrustRadius Reviewer

    Redwood Reporting : Report2Web

    No score
    No answers yet
    No answers on this topic

    Performance

    NetDocuments

    NetDocuments 10.0
    Based on 2 answers
    NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
    Anonymous | TrustRadius Reviewer

    Redwood Reporting : Report2Web

    No score
    No answers yet
    No answers on this topic

    Support Rating

    NetDocuments

    NetDocuments 7.0
    Based on 2 answers
    I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
    Anonymous | TrustRadius Reviewer

    Redwood Reporting : Report2Web

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    NetDocuments

    We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
    Mark Manoukian | TrustRadius Reviewer

    Redwood Reporting : Report2Web

    No answers on this topic

    Return on Investment

    NetDocuments

    • Improved mobility
    • Eliminated issues with strucutre
    • The conversion was difficult, not ND fault, change is hard, but training and support helped.
    Anonymous | TrustRadius Reviewer

    Redwood Reporting : Report2Web

    • The Redwood system by itself is a very good tool that can pay off the investment in a very short time.
    • It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.
    Moises Hamud | TrustRadius Reviewer

    Screenshots

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