NetDocuments vs. TextSniper

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.

Incentivized

TextSniper is well suited if you are doing any work where you deal with OCR files, noneditable and nonsearchable text you can use TextSniper to edit and copy those texts and update and use in your project or document, this is best when you use zoom or any video chatting and having any text and related text to copy or nonsearchable text to use, TextSniper is best for to make your life easier and save your time.

Incentivized

• Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
• Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
• Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
• Ease of Update: Because it is Web-based, updates to the software do not require local installation.

Incentivized

• Make your OCR file document text editable
• Make your text and nonsearchable text more visible and useful
• Save your time and you can easily edit and update any document with OCR text

Incentivized

• Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
• Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.

Incentivized

• TextSniper should think about the other operating system users also
• the can do some more improvement with OCR file-related text and some more editing and updating features for Mac users
• They can make a more reliable and supportive customer support team for TextSniper users

Incentivized

The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.

Incentivized

NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.

Incentivized

I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.

Incentivized

We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).

Incentivized

TextSniper is more reliable and secure, you can trust the UI of this software and it's more easy and more fun to use. Rossum is more costly and a very less number of people recommend me to go with Rossum. TextSniper is more popular and has some great features for the users who are really interested in such tools.

Incentivized

• Improved mobility
• Eliminated issues with strucutre
• The conversion was difficult, not ND fault, change is hard, but training and support helped.

Incentivized

• TextSniper saves your time and money
• TextSniper makes your editing and project-related work more simple and easy
• TextSniper support team is not so supportive

Incentivized