NetDocuments is a document management solution from the company of the same name in Lehi, Utah.
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TextSniper
Score 8.2 out of 10
Small Businesses (1-50 employees)
TextSniper is a desktop Mac OCR app that can extract and recognize non-searchable and editable text on a Mac's screen, and can turn text into speech. It is presented as an alternative to difficult and complicated optical character recognition tools. The tool aims to make extracting text from images, paper documents, PDFs or videos easy. It is accessible from the menu bar and boasts a simple user interface. The vendor says working with TextSniper is like using a built-in mac's screen capture…
It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
TextSniper is well suited if you are doing any work where you deal with OCR files, noneditable and nonsearchable text you can use TextSniper to edit and copy those texts and update and use in your project or document, this is best when you use zoom or any video chatting and having any text and related text to copy or nonsearchable text to use, TextSniper is best for to make your life easier and save your time.
Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
TextSniper is more reliable and secure, you can trust the UI of this software and it's more easy and more fun to use. Rossum is more costly and a very less number of people recommend me to go with Rossum. TextSniper is more popular and has some great features for the users who are really interested in such tools.
NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
