NetDocuments is a document management solution from the company of the same name in Lehi, Utah.
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WinZip
Score 9.9 out of 10
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WinZip is a utility for file management, compression, encryption, and backup. With banking-level security, it keeps files safe while optimizing storage space both locally and in the cloud. It also offers robust sharing options, automated backups, and PDF and image management capabilities to fuel workflows beyond compression.
It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
The standard suite will work for most users, but you have to upgrade to the pro suite or the unlimited suite in order to get the cloud sharing for multiple accounts. So, if you are looking at just sending documents from one user to another user, the standard version will work, but if you are trying to use it as a calibration software, you will need to upgrade all users to the more expensive version to unlock those features.
As was previously mentioned one of the greatest strengths of the program is the versatility of using across multiple platforms or being able to open the corresponding zip files on multiple platforms without having to install additional software.
Another strength it has in the the graphical user interface (GUI). It is, and always has been, one of the better ones in the industry, as compared to other compression software.
Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
When the dashboard comes up, it is not always intuitive as to the location of where files are going when unzipping; you have to click on the file to have the dialog come up.
Password-protection usage is complex.
Fewer icons as the number of them can be confusing.
Because it is very easy to use, also have been using the product for ages not only within the company but personally, it's just very convenient to have in any system, it does not slow down my computer, it only takes a few minutes to set up and it's just compatible with almost any system
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Its very easy to use! Not a lot of complicated mumbo jumbo, you can easily teach anyone how to use it. It's overall usability is high because nowadays, beside using the cloud, having a backup locally stored is also good and when backing up really large files, this can help save up space by being able to compress the files
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Listen, nobody can get a perfect 10 (just ask your boss at review time, you can't say you are a 10 because then you'd have nothing to strive for!). WinZip's Support team knows their product, which is a fantastic thing to hear, unlike when you call giant companies (Microsoft, Vipre, and Norton) and their turnaround in their support center is so disgusting that their Support team only knows how to read off of a script
7Zip is a freeware file compression software that does a lot of the same core functions as WinZip but lacks the cloud functions of WinZip. If you need to share extremely large encrypted zip files and don't mind paying, WinZip is a very powerful software and will get the job done.
NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
