NetFacilities vs. TOPdesk
NetFacilities vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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NetFacilities | N/A | NetFacilities is presented as a comprehensive work order management software that keeps users connected for collaboration, scheduling, and labor cost tracking using historical data. Users gain visibility through reports by facility, department, service type, and vendor. NetFacilities is designed to get users organized and keep everyone on task. NetFacilities was acquired by AMTdirect in 2018. It is now owned and supported by AMTdirect. | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
NetFacilities | TOPdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
NetFacilities | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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NetFacilities | TOPdesk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | TOPdesk Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | TOPdesk Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NetFacilities | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.6 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
NetFacilities | TOPdesk | |
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Likelihood to Recommend | AMTdirect No answers on this topic | TOPdesk |
Pros | AMTdirect No answers on this topic | TOPdesk |
Cons | AMTdirect No answers on this topic | TOPdesk |
Likelihood to Renew | AMTdirect No answers on this topic | TOPdesk |
Usability | AMTdirect No answers on this topic | TOPdesk |
Reliability and Availability | AMTdirect No answers on this topic | TOPdesk |
Performance | AMTdirect No answers on this topic | TOPdesk |
Support Rating | AMTdirect No answers on this topic | TOPdesk |
In-Person Training | AMTdirect No answers on this topic | TOPdesk |
Online Training | AMTdirect No answers on this topic | TOPdesk |
Implementation Rating | AMTdirect No answers on this topic | TOPdesk |
Alternatives Considered | AMTdirect No answers on this topic | TOPdesk |
Scalability | AMTdirect No answers on this topic | TOPdesk |
Return on Investment | AMTdirect No answers on this topic | TOPdesk |
ScreenShots |