What users are saying about
5 Ratings
9 Ratings
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Score 6.6 out of 100
5 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
Anonymous | TrustRadius Reviewer

Preseem

The fixed wireless market and DSL are perfect opportunities for Preseem use. Not sure as speed increases that the issues of QoE are as needed. Fiber optics may not gain the benefits of slower technologies.
Steve Barnes | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NETSCOUT nGeniusONE
8.6
Preseem
8.1
Automated network device discovery
NETSCOUT nGeniusONE
9.0
Preseem
Network monitoring
NETSCOUT nGeniusONE
8.4
Preseem
9.3
Baseline threshold calculation
NETSCOUT nGeniusONE
6.6
Preseem
8.4
Alerts
NETSCOUT nGeniusONE
7.8
Preseem
Network capacity planning
NETSCOUT nGeniusONE
9.0
Preseem
8.9
Packet capture analysis
NETSCOUT nGeniusONE
9.6
Preseem
6.8
Network mapping
NETSCOUT nGeniusONE
8.3
Preseem
7.5
Customizable reports
NETSCOUT nGeniusONE
7.4
Preseem
Wireless infrastructure monitoring
NETSCOUT nGeniusONE
10.0
Preseem
7.8
Hardware health monitoring
NETSCOUT nGeniusONE
10.0
Preseem

Pros

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan | TrustRadius Reviewer

Preseem

  • Shaping customer traffic to exactly the speeds you sell them.
  • Streamlining network maintenance/troubleshooting.
  • Easy to use GUI.
Lou Elliott | TrustRadius Reviewer

Cons

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Anonymous | TrustRadius Reviewer

Preseem

  • Client portal
  • Client portal
  • Client portal
Anonymous | TrustRadius Reviewer

Usability

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
Anonymous | TrustRadius Reviewer

Preseem

No score
No answers yet
No answers on this topic

Support Rating

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 4 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
Anonymous | TrustRadius Reviewer

Preseem

No score
No answers yet
No answers on this topic

Alternatives Considered

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods | TrustRadius Reviewer

Preseem

Any Amplifi product can show client infrastructure usage and date. the Dream Machine is perfect because it has built-in everything for the client to manage his local network.
Anonymous | TrustRadius Reviewer

Return on Investment

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan | TrustRadius Reviewer

Preseem

  • Preseem has increased our ability to service our end users without hiring additional staff.
  • Well worth the cost - less frustration for network managers.
  • Runs in the background with little to no input from network manager.
  • Very reasonable cost to operate.
Louis Uttaro | TrustRadius Reviewer

Screenshots

Pricing Details

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Preseem

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$100 per month

Rating Summary

Likelihood to Recommend

NETSCOUT nGeniusONE
6.6
Preseem
7.4

Usability

NETSCOUT nGeniusONE
6.5
Preseem

Support Rating

NETSCOUT nGeniusONE
7.5
Preseem

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