<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
210 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

SolarWinds Network Configuration Manager (NCM)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
210 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

SolarWinds NCM is well-suited for most small to large sized companies. It could help technicians and admins monitor the network at their organizations. There is some efficiency in the deployment of the agents to all connected endpoints which makes it great for medium to large networks. For networks with less than 25 endpoints, it would be overkill. Time to setup, implement, and maintain would take away from all other tasks during the day for a single admin or tech
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NETSCOUT nGeniusONE
8.7
SolarWinds Network Configuration Manager (NCM)
Automated network device discovery
NETSCOUT nGeniusONE
9.0
SolarWinds Network Configuration Manager (NCM)
Network monitoring
NETSCOUT nGeniusONE
8.6
SolarWinds Network Configuration Manager (NCM)
Baseline threshold calculation
NETSCOUT nGeniusONE
7.3
SolarWinds Network Configuration Manager (NCM)
Alerts
NETSCOUT nGeniusONE
8.0
SolarWinds Network Configuration Manager (NCM)
Network capacity planning
NETSCOUT nGeniusONE
9.0
SolarWinds Network Configuration Manager (NCM)
Packet capture analysis
NETSCOUT nGeniusONE
9.6
SolarWinds Network Configuration Manager (NCM)
Network mapping
NETSCOUT nGeniusONE
8.4
SolarWinds Network Configuration Manager (NCM)
Customizable reports
NETSCOUT nGeniusONE
7.6
SolarWinds Network Configuration Manager (NCM)
Wireless infrastructure monitoring
NETSCOUT nGeniusONE
9.9
SolarWinds Network Configuration Manager (NCM)
Hardware health monitoring
NETSCOUT nGeniusONE
9.9
SolarWinds Network Configuration Manager (NCM)

Pros

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

  • Configuration Comparison Tool is great since you can quickly compare configs in a single pane of glass. To make things easier to identify, NCM will highlight the differences.
  • Vulnerability reporting on all current versions of Cisco IOS/NXOS software. NCM will identify the version of firmware you are using and also list the most well known CVE vulnerabilities that are associated with each version.
  • I appreciate NCM is vendor agnostic. It will consume configs from any network device. It can also be customized to look for certain strings that are missing or to look for certain strings that are present. Very flexible and since it isn't vendor specific, I don't feel like I'm being forced to buy a certain manufacturer to obtain all of the 'features' like I do with other products.
Anonymous | TrustRadius Reviewer

Cons

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

  • The NCM does not work particularly well out of the box on some not so popular network hardware like Ubiquiti, Fluid Mesh and others
  • The auto-select device does not always work and sometimes you have to modify a template to get the full backup to work. SolarWinds tech support can help with this if you are not familiar
  • The email notifications of the backups and the deltas are very simple html. It would be nice to see some improvement on the output there. Looks about 10 years old...
Michael Haberkern | TrustRadius Reviewer

Likelihood to Renew

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 8.2
Based on 4 answers
I simply love this product for what it does. it backups our configs and stores them so i don't have to worry about if we have current configs. It allows me to recover from a cisco failure in a matter of minutes rather than hours. I only have to copy and paste instead of recreate. so the maximum downtime we have is the time it takes to get the physical hardware replaced
Aaron Coody | TrustRadius Reviewer

Usability

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 7.1
Based on 4 answers
overall usability is easy and simple. you use the discovery element and if all your snmp communities are setup right in your equipment network config manager will have no problems downloading your configs. if you decide to you don't need them for a particular device you simply tell it not to backup using ncm. it's that easy.
Aaron Coody | TrustRadius Reviewer

Support Rating

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 2 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 6.2
Based on 9 answers
They will tell you it's your problem until you prove 3 different ways that it's the system and then they'll "escalate to an engineer" at which point they might help you or close the case blaming some internally well-known thing that isn't shared with customers.
Robert Harrison | TrustRadius Reviewer

Implementation Rating

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 9.1
Based on 4 answers
Change management played a key role in our organisation. We didn't have any major downtime but it was crucial for us to get his product.
Nandini pallipamu | TrustRadius Reviewer

Alternatives Considered

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

We already had a large SolarWinds deployment before we selected NCM, so there really wasn't an alternative we considered. However, we did also demo NetBrain, which we liked a lot. We didn't go with NetBrain primarily because the pricing was exhorbitant for an enterprise our size.
Anonymous | TrustRadius Reviewer

Return on Investment

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

  • Prior to breaking the baseline function, NCM was considered our most valuable network tool. Without adding any additional FTEs, we could ensure we maintained current backups, ensured consistent application of security settings and can monitor for unauthorized changes.
  • For a very little additional cost, we vastly improved our network security and availability.
Graham Clarkson | TrustRadius Reviewer

Screenshots

Pricing Details

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Network Configuration Manager (NCM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

NETSCOUT nGeniusONE
7.4
SolarWinds Network Configuration Manager (NCM)
9.0

Likelihood to Renew

NETSCOUT nGeniusONE
SolarWinds Network Configuration Manager (NCM)
8.2

Usability

NETSCOUT nGeniusONE
6.5
SolarWinds Network Configuration Manager (NCM)
7.1

Support Rating

NETSCOUT nGeniusONE
7.5
SolarWinds Network Configuration Manager (NCM)
6.2

Implementation Rating

NETSCOUT nGeniusONE
SolarWinds Network Configuration Manager (NCM)
9.1

Add comparison