What users are saying about
103 Ratings
9 Ratings
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Score 6.6 out of 100
103 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
Anonymous | TrustRadius Reviewer

Wireshark

I don't know of any other tool that works as well as Wireshark for packet capture an inspection. It's extremely easy to get up and running, and even with little to no knowledge of how to use the tool, you can be looking at all the traffic coming off a network interface.
Chase Palmer, CISSP | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NETSCOUT nGeniusONE
8.6
Wireshark
Automated network device discovery
NETSCOUT nGeniusONE
9.0
Wireshark
Network monitoring
NETSCOUT nGeniusONE
8.4
Wireshark
Baseline threshold calculation
NETSCOUT nGeniusONE
6.6
Wireshark
Alerts
NETSCOUT nGeniusONE
7.8
Wireshark
Network capacity planning
NETSCOUT nGeniusONE
9.0
Wireshark
Packet capture analysis
NETSCOUT nGeniusONE
9.6
Wireshark
Network mapping
NETSCOUT nGeniusONE
8.3
Wireshark
Customizable reports
NETSCOUT nGeniusONE
7.4
Wireshark
Wireless infrastructure monitoring
NETSCOUT nGeniusONE
10.0
Wireshark
Hardware health monitoring
NETSCOUT nGeniusONE
10.0
Wireshark

Pros

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan | TrustRadius Reviewer

Wireshark

  • Light-weight software - Does not require high end specifications; also runs smoothly on Legacy systems
  • Filter function - Lets you filter you packets from thousands to tens so as to find your target much easily
  • Simultaneous capturing on all the network adapters - You can capture packets from all the Network Interface Cards (NIC's) at once.
Jaspreet Singh | TrustRadius Reviewer

Cons

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Anonymous | TrustRadius Reviewer

Wireshark

  • A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
  • Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
  • More powerful data processing would be welcomed
Mauro Biefeni | TrustRadius Reviewer

Usability

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
Anonymous | TrustRadius Reviewer

Wireshark

Wireshark 10.0
Based on 2 answers
I give Wireshark a 10 for usability because it is very usable. Just about anyone can capture packets within a few seconds of opening the program. The analysis is a science but as far as just using Wireshark; it's very easy.
Kenneth Hess | TrustRadius Reviewer

Support Rating

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 4 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
Anonymous | TrustRadius Reviewer

Wireshark

Wireshark 9.5
Based on 8 answers
I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.
Drew Harrison | TrustRadius Reviewer

Implementation Rating

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

Wireshark

Wireshark 10.0
Based on 3 answers
Simple and easy setup.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods | TrustRadius Reviewer

Wireshark

Wireshark is a free tool that came highly recommended by one of our former network security consultants. Using the tool he was able to resolve all of our higher tier network tickets, so we observed first hand why we needed to add Wireshark into our toolset. We received in-depth instruction and training scenarios that demonstrated the effectiveness and power of the product, so we didn't spend any time reviewing competing products.
Anonymous | TrustRadius Reviewer

Return on Investment

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan | TrustRadius Reviewer

Wireshark

  • It is Easy to Use and Setup is very Easy
  • The data captured can be shared with different teams for further troubleshooting and working on a resolution to the issue.
  • Easy to Analyze the data, create own filters with easy to use expressions.
Arnab Mukherjee | TrustRadius Reviewer

Pricing Details

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

NETSCOUT nGeniusONE Editions & Modules

Additional Pricing Details

Wireshark

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Wireshark Editions & Modules

Edition
WiresharkFree
  1. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

NETSCOUT nGeniusONE
6.6
Wireshark
9.4

Likelihood to Renew

NETSCOUT nGeniusONE
Wireshark
10.0

Usability

NETSCOUT nGeniusONE
6.5
Wireshark
10.0

Support Rating

NETSCOUT nGeniusONE
7.5
Wireshark
9.5

Implementation Rating

NETSCOUT nGeniusONE
Wireshark
10.0

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