NetSuite ERP vs. TermSync

It is suited well for its scalability and offerings of options as you need them. Auditing Where lesser ERPs require multiple 3rd party connections to get certain functionality, NetSuite ERP offers it as part of the core already or as an advanced feature you can opt into. It is still a part of the NetSuite environment and managed by NetSuite.

Incentivized

If you are one person or managing 10, TermSync allows you to track what you and your team is working on. When to follow up with customers so that no one is missed. It allows you to see if each teammate is pulling their weight and getting done what needs to be done or if more help is needed. The Executive Metrics reports give you all the information for month end reporting and also shows you the weaknesses so you can motivate your team to excel in those areas.

Incentivized

• Tracks fixed assets and debt activity for month end rollforwards.
• Creates a solid audit trail and supporting documentation path for anyone to follow, internally or externally (auditor).
• Maintains reporting structure and workflow processes for better implementation as training or process improvement/overhaul.

Incentivized

• The dashboard makes it easy to organize my daily work and to track customer contacts.
• TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
• I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.

Incentivized

• I have found it to be a bit slow sometimes when saving.
• I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
• This is too hard, bc Netsuite works really well.

• Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
• The requirements needed to accept payments online requires some information that larger companies may not want to give out.

Incentivized

NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.

Incentivized

NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.

Incentivized

It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime

Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.

Incentivized

I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.

Incentivized

I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot

Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.

I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.

Incentivized

Advanced features that Netsuite had. Easy integration with other financial and CRM systems. Implementation and governance can be easy handled. Easy to maintain and support. Handles very high volume of data. More new features are in pipeline. As it is used across many company and around the globe, it has good community, so no resource constraint.

Incentivized

When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.

Incentivized

We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.

• NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
• The software has helped us with budgeting, forecasting, and real-time financial reporting.
• Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.

• Our over 60 day list has been reduced by more than 100 accounts.
• Our DSO is consistently trending lower.
• All of the customer notes are stored in one place saving time for everyone.

Incentivized