What users are saying about
417 Ratings
2 Ratings
417 Ratings
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Score 7.5 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

TermSync

If you are one person or managing 10, TermSync allows you to track what you and your team is working on. When to follow up with customers so that no one is missed. It allows you to see if each teammate is pulling their weight and getting done what needs to be done or if more help is needed. The Executive Metrics reports give you all the information for month end reporting and also shows you the weaknesses so you can motivate your team to excel in those areas.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.7
TermSync
Pay calculation
NetSuite ERP
6.8
TermSync
Benefit plan administration
NetSuite ERP
7.2
TermSync
Direct deposit files
NetSuite ERP
7.5
TermSync
Salary revision and increment management
NetSuite ERP
8.9
TermSync
Reimbursement management
NetSuite ERP
7.8
TermSync

Customization

NetSuite ERP
7.2
TermSync
API for custom integration
NetSuite ERP
7.1
TermSync
Plug-ins
NetSuite ERP
7.3
TermSync

Security

NetSuite ERP
7.9
TermSync
Single sign-on capability
NetSuite ERP
8.1
TermSync
Role-based user permissions
NetSuite ERP
7.8
TermSync

Reporting & Analytics

NetSuite ERP
7.5
TermSync
Dashboards
NetSuite ERP
7.9
TermSync
Standard reports
NetSuite ERP
7.6
TermSync
Custom reports
NetSuite ERP
6.9
TermSync

General Ledger and Configurable Accounting

NetSuite ERP
7.2
TermSync
Accounts payable
NetSuite ERP
7.8
TermSync
Accounts receivable
NetSuite ERP
8.2
TermSync
Global Financial Support
NetSuite ERP
7.7
TermSync
Primary and Secondary Ledgers
NetSuite ERP
8.1
TermSync
Intercompany Accounting
NetSuite ERP
7.7
TermSync
Localizations
NetSuite ERP
8.3
TermSync
Journals and Reconciliations
NetSuite ERP
7.7
TermSync
Enterprise Accounting
NetSuite ERP
8.1
TermSync
Configurable Accounting
NetSuite ERP
8.0
TermSync
Centralized Rules Framework
NetSuite ERP
7.7
TermSync
Standardized Processes
NetSuite ERP
7.8
TermSync

Inventory Management

NetSuite ERP
6.8
TermSync
Inventory tracking
NetSuite ERP
6.7
TermSync
Automatic reordering
NetSuite ERP
7.0
TermSync
Location management
NetSuite ERP
7.2
TermSync
Manufacturing module
NetSuite ERP
6.5
TermSync

Order Management

NetSuite ERP
7.6
TermSync
Pricing
NetSuite ERP
8.0
TermSync
Order entry
NetSuite ERP
7.7
TermSync
Credit card processing
NetSuite ERP
7.0
TermSync
Cost of goods sold
NetSuite ERP
8.1
TermSync
Order Orchestration
NetSuite ERP
7.7
TermSync
End-to-end order visibility
NetSuite ERP
7.6
TermSync
Order exception Resolution
NetSuite ERP
7.1
TermSync

Subledger and Financial Process

NetSuite ERP
7.5
TermSync
Automated Invoice Processing
NetSuite ERP
7.5
TermSync
Shared Services Payments
NetSuite ERP
7.6
TermSync
Billings Management
NetSuite ERP
7.7
TermSync
Customer Receipt Applications
NetSuite ERP
7.5
TermSync
Customer Collections
NetSuite ERP
7.8
TermSync
Revenue Recognition
NetSuite ERP
7.6
TermSync
Cash Management
NetSuite ERP
7.5
TermSync
Asset Management
NetSuite ERP
7.0
TermSync
Travel & Expense Management
NetSuite ERP
7.4
TermSync
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
TermSync
Period Close
NetSuite ERP
7.8
TermSync
Transactions Tax
NetSuite ERP
7.6
TermSync
Subledger Reconciliations
NetSuite ERP
7.3
TermSync
3rd Party Accounting Systems
NetSuite ERP
7.1
TermSync

Project Financial Management

NetSuite ERP
7.3
TermSync
Budgeting and Forecasting
NetSuite ERP
6.9
TermSync
Project Costing
NetSuite ERP
6.8
TermSync
Cost Capture
NetSuite ERP
7.0
TermSync
Capital Project Management
NetSuite ERP
8.2
TermSync
Customer Invoicing
NetSuite ERP
7.6
TermSync
Customer Contract Compliance
NetSuite ERP
7.8
TermSync
Project Revenue Recognition
NetSuite ERP
6.9
TermSync
Project Financial Performance Analysis
NetSuite ERP
7.4
TermSync
Project Financials Dashboard
NetSuite ERP
7.5
TermSync
Real-time Financial Reporting
NetSuite ERP
7.4
TermSync
Embedded Business Intelligence
NetSuite ERP
7.2
TermSync
Project Planning Collaboration
NetSuite ERP
6.6
TermSync

Project Execution Management

NetSuite ERP
7.5
TermSync
Project Planning and Scheduling
NetSuite ERP
6.8
TermSync
Project Manager Dashboard
NetSuite ERP
6.9
TermSync
Resource Manager Dashboard
NetSuite ERP
7.2
TermSync
Task Insight for Project Managers
NetSuite ERP
7.7
TermSync
Project Manager Mobile Functionality
NetSuite ERP
7.5
TermSync
Team Member Task Collaboration
NetSuite ERP
7.4
TermSync
Team Member Mobile Functionality
NetSuite ERP
7.3
TermSync
Project Candidate Search
NetSuite ERP
7.7
TermSync
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
TermSync
Defineable Resource Pools
NetSuite ERP
8.3
TermSync
Defineable Resource Pools
NetSuite ERP
8.1
TermSync
Talent Profiles
NetSuite ERP
7.1
TermSync
Real-Time Project Reporting
NetSuite ERP
8.1
TermSync
Absence Management
NetSuite ERP
7.6
TermSync
Product Lifecycle Management
NetSuite ERP
7.8
TermSync

Grants Management

NetSuite ERP
7.5
TermSync
Award Lifecycle Management
NetSuite ERP
7.1
TermSync
Spending Control
NetSuite ERP
7.4
TermSync
Indirect Cost Management
NetSuite ERP
8.1
TermSync
Billing
NetSuite ERP
7.4
TermSync

Procurement

NetSuite ERP
7.7
TermSync
Sourcing Team Collaboration
NetSuite ERP
7.3
TermSync
Sourcing Analysis
NetSuite ERP
6.2
TermSync
Bids Analyzed and Compared
NetSuite ERP
7.6
TermSync
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
TermSync
Contract Authoring
NetSuite ERP
7.3
TermSync
Contract Compliance Management
NetSuite ERP
7.9
TermSync
Contract History
NetSuite ERP
8.1
TermSync
Contract Renewal Automation
NetSuite ERP
8.4
TermSync
Contract Repository
NetSuite ERP
7.9
TermSync
Contract Standardization and Enforcement
NetSuite ERP
7.9
TermSync
Electronic Signatures
NetSuite ERP
8.3
TermSync
Invoice Automated Matching
NetSuite ERP
7.5
TermSync
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
TermSync
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
TermSync
Spend Compliance Management
NetSuite ERP
7.6
TermSync
Supplier Assessment
NetSuite ERP
8.3
TermSync
Supplier Communication and Collaboration
NetSuite ERP
8.0
TermSync
Supplier Management
NetSuite ERP
8.3
TermSync
Supplier Portal
NetSuite ERP
7.8
TermSync

Risk Management

NetSuite ERP
7.9
TermSync
Risk Repository
NetSuite ERP
7.3
TermSync
Control Management
NetSuite ERP
7.6
TermSync
Control Mapping
NetSuite ERP
7.9
TermSync
Control Efficiency Assessments
NetSuite ERP
7.8
TermSync
Automated Control Assessments
NetSuite ERP
8.1
TermSync
Assessment Capture
NetSuite ERP
8.6
TermSync
Issue Detection
NetSuite ERP
8.0
TermSync
Automatic Notification
NetSuite ERP
8.0
TermSync
Remediation and Certification
NetSuite ERP
7.8
TermSync

Logistics

NetSuite ERP
6.9
TermSync
Transportation Planning and Optimization
NetSuite ERP
6.4
TermSync
Transportation Sourcing Management
NetSuite ERP
7.0
TermSync
Transportation Process Integration
NetSuite ERP
7.4
TermSync
Transportation Execution Management
NetSuite ERP
6.9
TermSync
Freight Payment Automation
NetSuite ERP
6.9
TermSync
Trade Management
NetSuite ERP
6.4
TermSync
Trade Regulatory Compliance Management
NetSuite ERP
7.8
TermSync
Customs Entry Management
NetSuite ERP
6.9
TermSync
Customs Document Management
NetSuite ERP
6.6
TermSync
Customs Document Collaboration
NetSuite ERP
6.8
TermSync
Fulfillment Management
NetSuite ERP
7.3
TermSync
Inventory Visibility
NetSuite ERP
7.2
TermSync
Warehouse Workforce Management
NetSuite ERP
6.6
TermSync

Manufacturing

NetSuite ERP
6.3
TermSync
Production Process Design
NetSuite ERP
6.8
TermSync
Supply Chain Business Flows
NetSuite ERP
6.1
TermSync
Production Management
NetSuite ERP
6.1
TermSync
Contracted Manufacturing Management
NetSuite ERP
6.0
TermSync
Configuration Management
NetSuite ERP
6.9
TermSync
Work Definition
NetSuite ERP
6.1
TermSync
Work Execution
NetSuite ERP
6.0
TermSync
Advanced Fulfillment
NetSuite ERP
6.6
TermSync
Manufacturing Costs
NetSuite ERP
6.2
TermSync

Supply Chain

NetSuite ERP
7.0
TermSync
Forecasting
NetSuite ERP
7.1
TermSync
Inventory Planning
NetSuite ERP
6.8
TermSync
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
TermSync
Performance Monitoring
NetSuite ERP
7.0
TermSync

Product Lifecycle Management

NetSuite ERP
6.8
TermSync
Ideation Management
NetSuite ERP
6.7
TermSync
Requirements Management
NetSuite ERP
7.2
TermSync
Proposal Management
NetSuite ERP
5.9
TermSync
Innovation Portfolio Management
NetSuite ERP
6.8
TermSync
Product Master Data Management
NetSuite ERP
6.8
TermSync
Vendor Portal
NetSuite ERP
7.1
TermSync
Project Portfolio Management
NetSuite ERP
7.1
TermSync

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

TermSync

  • The dashboard makes it easy to organize my daily work and to track customer contacts.
  • TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
  • I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.
Staci Cima CCE | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

TermSync

  • Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
  • The requirements needed to accept payments online requires some information that larger companies may not want to give out.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

TermSync

When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

TermSync

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

TermSync

  • Our over 60 day list has been reduced by more than 100 accounts.
  • Our DSO is consistently trending lower.
  • All of the customer notes are stored in one place saving time for everyone.
Staci Cima CCE | TrustRadius Reviewer

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

TermSync

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TermSync Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.5
TermSync
10.0

Likelihood to Renew

NetSuite ERP
8.0
TermSync

Usability

NetSuite ERP
9.0
TermSync

Reliability and Availability

NetSuite ERP
9.4
TermSync

Performance

NetSuite ERP
7.7
TermSync

Support Rating

NetSuite ERP
1.0
TermSync

In-Person Training

NetSuite ERP
7.3
TermSync

Online Training

NetSuite ERP
8.0
TermSync

Implementation Rating

NetSuite ERP
7.3
TermSync

Scalability

NetSuite ERP
8.4
TermSync

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