NetSuite ERP vs. Thomson Reuters ONESOURCE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Thomson Reuters ONESOURCE
Score 7.5 out of 10
N/A
Thomson Reuters ONESOURCE is a portfolio of tax and accounting technology for corporations designed to help users boost collaboration with departments and partners and ensure seamless tax compliance no matter where a company does business.N/A
Pricing
NetSuite ERPThomson Reuters ONESOURCE
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSuite ERPThomson Reuters ONESOURCE
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
NetSuite ERPThomson Reuters ONESOURCE
Considered Both Products
NetSuite ERP
Chose NetSuite ERP
NetSuite has the tools to be the go-to ERP system for mid-sized companies. The reporting features are customizable and expansive. It is more user friendly than SAP
Thomson Reuters ONESOURCE
Chose Thomson Reuters ONESOURCE
ONESOURCE blows Sovos out of the water. would take ONESOURCE 10 out of 10 times. The two biggest differentiators are the friendliness and helpfulness of customer support and the overall capabilities of the software.
Top Pros
Top Cons
Features
NetSuite ERPThomson Reuters ONESOURCE
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
148% below category average
Thomson Reuters ONESOURCE
-
Ratings
Pay calculation1.013 Ratings00 Ratings
Benefit plan administration1.010 Ratings00 Ratings
Direct deposit files1.39 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
8.8
74 Ratings
20% above category average
Thomson Reuters ONESOURCE
-
Ratings
API for custom integration8.764 Ratings00 Ratings
Plug-ins8.447 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
8.5
81 Ratings
5% above category average
Thomson Reuters ONESOURCE
-
Ratings
Single sign-on capability8.662 Ratings00 Ratings
Role-based user permissions8.480 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
8.1
72 Ratings
16% above category average
Thomson Reuters ONESOURCE
-
Ratings
Dashboards8.171 Ratings00 Ratings
Standard reports8.170 Ratings00 Ratings
Custom reports8.170 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.3
254 Ratings
4% below category average
Thomson Reuters ONESOURCE
-
Ratings
Accounts payable8.3248 Ratings00 Ratings
Accounts receivable8.2230 Ratings00 Ratings
Global Financial Support8.426 Ratings00 Ratings
Primary and Secondary Ledgers8.528 Ratings00 Ratings
Journals and Reconciliations8.441 Ratings00 Ratings
Configurable Accounting8.635 Ratings00 Ratings
Standardized Processes8.437 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
8.4
48 Ratings
6% above category average
Thomson Reuters ONESOURCE
-
Ratings
Inventory tracking9.247 Ratings00 Ratings
Automatic reordering7.828 Ratings00 Ratings
Location management8.835 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
7.7
203 Ratings
1% below category average
Thomson Reuters ONESOURCE
-
Ratings
Pricing8.053 Ratings00 Ratings
Order entry8.3199 Ratings00 Ratings
Credit card processing7.537 Ratings00 Ratings
Cost of goods sold7.748 Ratings00 Ratings
Order Orchestration8.521 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
6.6
196 Ratings
12% below category average
Thomson Reuters ONESOURCE
-
Ratings
Billing Management8.3185 Ratings00 Ratings
Cash and Asset Management8.427 Ratings00 Ratings
Travel & Expense Management6.831 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting7.727 Ratings00 Ratings
Period Close8.435 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
5.9
32 Ratings
25% below category average
Thomson Reuters ONESOURCE
-
Ratings
Budgeting and Forecasting5.726 Ratings00 Ratings
Project Costing5.623 Ratings00 Ratings
Cost Capture5.622 Ratings00 Ratings
Capital Project Management4.114 Ratings00 Ratings
Customer Contract Compliance8.513 Ratings00 Ratings
Project Revenue Recognition6.122 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.0
17 Ratings
52% below category average
Thomson Reuters ONESOURCE
-
Ratings
Project Planning and Scheduling7.714 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.78 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
83% below category average
Thomson Reuters ONESOURCE
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
71% below category average
Thomson Reuters ONESOURCE
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring2.110 Ratings00 Ratings
Contract Repository3.68 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.713 Ratings00 Ratings
Supplier Management8.613 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.2
11 Ratings
69% below category average
Thomson Reuters ONESOURCE
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management2.111 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.0
17 Ratings
78% below category average
Thomson Reuters ONESOURCE
-
Ratings
Transportation Planning and Optimization2.99 Ratings00 Ratings
Transportation Execution Management2.98 Ratings00 Ratings
Trade and Customs Management2.98 Ratings00 Ratings
Fulfillment Management8.514 Ratings00 Ratings
Warehouse Workforce Management2.611 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
8.0
16 Ratings
5% above category average
Thomson Reuters ONESOURCE
-
Ratings
Production Process Design7.712 Ratings00 Ratings
Production Management7.714 Ratings00 Ratings
Configuration Management8.410 Ratings00 Ratings
Work Execution8.412 Ratings00 Ratings
Manufacturing Costs7.714 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
7.1
131 Ratings
4% below category average
Thomson Reuters ONESOURCE
-
Ratings
Forecasting6.317 Ratings00 Ratings
Inventory Planning7.3128 Ratings00 Ratings
Performance Monitoring7.714 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.7
13 Ratings
66% below category average
Thomson Reuters ONESOURCE
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.39 Ratings00 Ratings
Type of tax
Comparison of Type of tax features of Product A and Product B
NetSuite ERP
-
Ratings
Thomson Reuters ONESOURCE
7.7
2 Ratings
9% below category average
Sales and Use Taxes00 Ratings8.02 Ratings
Cross-border Taxes00 Ratings8.01 Ratings
VAT / GST Taxes00 Ratings8.01 Ratings
Energy and Fuel Taxes00 Ratings7.01 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
NetSuite ERP
-
Ratings
Thomson Reuters ONESOURCE
7.8
3 Ratings
6% below category average
Geolocation for Tax Assessment00 Ratings8.02 Ratings
3rd-Party Software Integrations00 Ratings8.02 Ratings
Tax Data Reporting00 Ratings9.03 Ratings
Compliance Administration Management00 Ratings7.03 Ratings
Tax Exemption Processing00 Ratings8.02 Ratings
Tax Document Management00 Ratings8.02 Ratings
Complex Tax Scenario Management00 Ratings7.02 Ratings
Best Alternatives
NetSuite ERPThomson Reuters ONESOURCE
Small Businesses
Acumatica
Acumatica
Score 8.1 out of 10
Canopy
Canopy
Score 9.7 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.0 out of 10
LOVAT
LOVAT
Score 10.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Vertex
Vertex
Score 8.6 out of 10
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User Ratings
NetSuite ERPThomson Reuters ONESOURCE
Likelihood to Recommend
8.6
(352 ratings)
8.0
(7 ratings)
Likelihood to Renew
9.2
(49 ratings)
-
(0 ratings)
Usability
8.6
(234 ratings)
-
(0 ratings)
Availability
9.0
(16 ratings)
-
(0 ratings)
Performance
8.0
(15 ratings)
-
(0 ratings)
Support Rating
7.1
(218 ratings)
5.9
(2 ratings)
In-Person Training
7.3
(2 ratings)
-
(0 ratings)
Online Training
6.4
(10 ratings)
-
(0 ratings)
Implementation Rating
6.5
(17 ratings)
-
(0 ratings)
Configurability
8.7
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(8 ratings)
-
(0 ratings)
Vendor post-sale
4.8
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
NetSuite ERPThomson Reuters ONESOURCE
Likelihood to Recommend
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
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Thomson Reuters
We use [Thomson Reuters ONESOURCE] to prepare federal and state income tax returns which allows us to complete the work assigned very quickly and allow senior members of the team to review the work before submitting in a very fluid state. While not in the tax or busy season, the program is not as used as much.
Read full review
Pros
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
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Thomson Reuters
  • ONESOURCE is excellent for providing a holistic suite of products that are specifically geared toward tax compliance.
  • ONESOURCE also does an excellent job of maintaining a fresh look and appearance to their products, but doesn't change the base functionality just to sell more or improve the look of the product.
  • ONESOURCE also does an excellent job of maintaining current tax information. In an ever changing tax world, this is the most important thing for a piece of tax software to provide.
Read full review
Cons
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
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Thomson Reuters
  • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
  • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
  • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
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Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
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Thomson Reuters
No answers on this topic
Usability
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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Thomson Reuters
No answers on this topic
Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Thomson Reuters
No answers on this topic
Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Thomson Reuters
No answers on this topic
Support Rating
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
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Thomson Reuters
The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.
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In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Thomson Reuters
No answers on this topic
Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Thomson Reuters
No answers on this topic
Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Thomson Reuters
No answers on this topic
Alternatives Considered
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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Thomson Reuters
As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!
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Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Thomson Reuters
No answers on this topic
Return on Investment
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
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Thomson Reuters
  • Leaves sales tax off invoices from time to time.
  • Reduces the amount of manual work needed to calculate sales tax and to update tax rates.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design