What users are saying about
1 Ratings
5 Ratings
1 Ratings
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Score 10 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Nextcloud

Nextcloud is well suited in any collaboration scenario where users wants to share comments and resources as well as organize events or work together.
It is also very well suited for non-profit organizations as it is free to use and very simple even for non-tech users.
I can't imagine scenarios where it might not be appropriate as running requirements are minimal (php, mysql) so even a single user could find benefit to use it as an alternative for basic icloud or gmail use (files with desktop and mobile clients, calendar and address book).
Joseph Costa | TrustRadius Reviewer

SmartVault

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
John Griffing | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Nextcloud
9.7
SmartVault
10.0
Versioning
Nextcloud
10.0
SmartVault
Video files
Nextcloud
10.0
SmartVault
Audio files
Nextcloud
10.0
SmartVault
Document collaboration
Nextcloud
10.0
SmartVault
10.0
Access control
Nextcloud
10.0
SmartVault
10.0
File search
Nextcloud
8.0
SmartVault
10.0
Device sync
Nextcloud
10.0
SmartVault

Cloud Storage Security & Administration

Nextcloud
10.0
SmartVault
9.5
User and role management
Nextcloud
10.0
SmartVault
9.0
File organization
Nextcloud
10.0
SmartVault
10.0

Cloud Storage Platform

Nextcloud
SmartVault
10.0
Performance
Nextcloud
SmartVault
10.0
Reliability
Nextcloud
SmartVault
10.0

Pros

Nextcloud

  • File sharing (internal, public or federated).
  • One software, many activities (files, address book, calendar, chat, edit, email) ...
  • Groupware, sharing between users or groups is really easy and finely controlled.
  • Integrations and many apps.
Joseph Costa | TrustRadius Reviewer

SmartVault

  • Cloud document storage.
  • Transmission of tax returns to client.
John Griffing | TrustRadius Reviewer

Cons

Nextcloud

  • Merge talk and file client apps on mobile devices.
Joseph Costa | TrustRadius Reviewer

SmartVault

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
John Griffing | TrustRadius Reviewer

Support Rating

Nextcloud

Nextcloud 9.0
Based on 1 answer
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
Joseph Costa | TrustRadius Reviewer

SmartVault

SmartVault 2.0
Based on 1 answer
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
John Griffing | TrustRadius Reviewer

Alternatives Considered

Nextcloud

Even excluding the budget and privacy concerns, we selected Nextcloud for its simplicity of use and the UI is very clear.
It just does what it is supposed to do.
  • No license.
  • Much, much ease of use.
  • Not opening several windows.
  • No un-useful services.
  • No automatic update.
  • Control over data.
  • Open-source software.
  • Integrations.
Joseph Costa | TrustRadius Reviewer

SmartVault

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
John Griffing | TrustRadius Reviewer

Return on Investment

Nextcloud

  • We do not spend money on software license (unlike Office 365).
  • Very simple maintenance and upgrading.
  • Very simple backup and restore.
Joseph Costa | TrustRadius Reviewer

SmartVault

  • Expensive product but the ROI is still excellent.
  • Can't see how any accounting firm could get by without it.
John Griffing | TrustRadius Reviewer

Screenshots

Pricing Details

Nextcloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SmartVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nextcloud
10.0
SmartVault
9.0

Support Rating

Nextcloud
9.0
SmartVault
2.0

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