Nextcloud vs. SmartVault

For a SOHO business, this solution is ideal. You don't need to administrative overhead of other products like GSuite, and it saves licensing costs. The maintenance effort is minimal as long as you use their default applications. Migrations to newer versions can be done with a few commands and run automatically. If you're planning on using Nextcloud in large deployments with many users, you'll start to see higher costs on your resources and maintenance. There will be a point at which Gsuite becomes easier to manage.

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

Incentivized

• Remote collaboration platform with just the right tools.
• Ease of access from any device, anywhere.
• Solid templates for development teams to collaborate without distraction.

Incentivized

• Easy navigation
• Email notifications
• Document previews

• Local agent synchronization works well, but fewer version updates would be better.
• Need to improve mobile app for smooth user experience.

• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

Incentivized

In data storage setup, users don’t need to do anything extra, they just save their files in the assigned drive and it automatically syncs to the server through the agent. When they need to use other features like video calls or team collaboration, they can easily access them through the web or mobile app. Users can use Nextcloud smoothly.

I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.

Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

Incentivized

Nextcloud stacks up pretty well against Mattermost and ownCloud. I really appreciate the fact that Nextcloud seems to integrate with other products pretty seamlessly and allows for extensibility that our product team can extend and improve functionality without a tremendous ramp-up time. We once used ownCloud in previous years, but they went the wrong way, and have found Nextcloud to be the right direction over time.

Incentivized

Sales team was responsive, price was good, functionality was acceptable

• It allowed us access to our files from any device over the internet.
• It helped manage and organize our file sharing with third parties.
• It provided a secure wrapper for accessing files.

• has made sharing documents with large numbers of clients easier
• has forced us into using their service, or spending time to find a better alternative, in my experience.
• Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection