TrustRadius: an HG Insights company

NextGen® Practice Management Solutions vs. TrueCommerce

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NextGen® Practice Management Solutions

    Score7.2 out of 10
    N/ANextGen Healthcare provides practice management solutions that support a patient-centric revenue cycle, enabling practices of all sizes to succeed in today's complex healthcare climate. According to the vendor, real-time clinical and administrative workflows help reduce physician burnout and achieve value-based reimbursement goals. The product is available on any device or platform, and helps automate patient registration, appointment scheduling, medical billing, claims processing, and…N/A

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
    Pricing
    NextGen® Practice Management SolutionsTrueCommerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NextGen® Practice Management SolutionsTrueCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    NextGen® Practice Management SolutionsTrueCommerce
    Small Businesses
    Tebra Billing & Payments
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    AdvancedMD
    Score7.6 out of 10
    Apache Camel
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NextGen® Practice Management SolutionsTrueCommerce
    Likelihood to Recommend
    4.9
    (2 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    NextGen® Practice Management SolutionsTrueCommerce
    Likelihood to Recommend
    NextGen Healthcare
    To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.
    Incentivized
    Read full review
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
    Read full review
    Pros
    NextGen Healthcare
    • Ability to save favorite phrases and templates to make charting more efficient for providers.
    • Ability to interface with Question Diagnostics for certain laboratory tests.
    • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.
    Incentivized
    Read full review
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Cons
    NextGen Healthcare
    • More robust online scheduling solution
    • Integrated solution for online payments
    • More Robust AI solution for AI charting for providers
    Incentivized
    Read full review
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Likelihood to Renew
    NextGen Healthcare
    No answers on this topic
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Usability
    NextGen Healthcare
    Overall, a very easy and robust system to use for small practices. It enables us to keep billing in house and connectivity with various databases keep the providers "in the know" about what's going on with their patients. Some solutions - such as the patient portal and online scheduling are cumbersome and we have difficulty getting patients to use them.
    Incentivized
    Read full review
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Support Rating
    NextGen Healthcare
    No answers on this topic
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Implementation Rating
    NextGen Healthcare
    No answers on this topic
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Alternatives Considered
    NextGen Healthcare
    We feel that Nextgen does not stack up very well against the cloud-based software on the market. Housing the underlying tables on your own hardware requires COSTLY man hours. We are in the business of providing health care services to patients, not database administration. Introducing cloud-based products has had a tremendously positive effect on our business.
    Incentivized
    Read full review
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Return on Investment
    NextGen Healthcare
    • Nextgen did a good job of transitioning our practice away from paper health records.
    • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
    • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.
    Incentivized
    Read full review
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
    ScreenShots