Nextiva Customer Experience vs. Sogolytics
Nextiva Customer Experience vs. Sogolytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Customer Experience | N/A | Nextiva centralizes customer information by giving key teams access to customer interactions, history, and call transcriptions with their customer experience plugin. By uploading contacts from systems like Google Contacts or Microsoft Outlook, Nextiva brings talk, text, chat, and video together in a single place and enables users to send automatic surveys after any interaction with customers. Responses are displayed directly in the continuous conversation. The plugin also displays real-time… | N/A | |
Sogolytics | N/A | Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features. | N/A |
Nextiva Customer Experience | Sogolytics | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Customer Experience | Sogolytics | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Qualtrics Score 7.5 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Customer Experience | Sogolytics | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.0 (32 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (3 ratings) |
Usability | - (0 ratings) | 8.8 (18 ratings) |
Support Rating | - (0 ratings) | 9.0 (18 ratings) |
Nextiva Customer Experience | Sogolytics | |
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Likelihood to Recommend | Nextiva | SoGoSurvey |
Pros | Nextiva No answers on this topic | SoGoSurvey |
Cons | Nextiva No answers on this topic | SoGoSurvey |
Likelihood to Renew | Nextiva No answers on this topic | SoGoSurvey |
Usability | Nextiva No answers on this topic | SoGoSurvey |
Support Rating | Nextiva No answers on this topic | SoGoSurvey |
Alternatives Considered | Nextiva | SoGoSurvey |
Return on Investment | Nextiva No answers on this topic | SoGoSurvey |
ScreenShots | Sogolytics Screenshots |