Nextiva vFAX vs. OpenText RightFax

Nextiva vFAX

4 Reviews and Ratings

OpenText RightFax

OpenText RightFax

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Nextiva vFAX	Score 7.9 out of 10	N/A	Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.	$9.95 per month 500 pages
OpenText RightFax	Score 7.9 out of 10	N/A	Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.	N/A

Pricing

Nextiva vFAX

OpenText RightFax

Editions & Modules

Essential: $9.95
per month 500 pages
Professional: $18.95
per month 1,000 pages
HIPAA Compliant: Custom

No answers on this topic

Offerings

Pricing Offerings
Nextiva vFAX	OpenText RightFax
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

20% discount for annual subscription.

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More Pricing Information

Community Pulse
	Nextiva vFAX	OpenText RightFax
Top Pros	No answers on this topic	Pro End users Pro High volume Pro Simple and clean
Top Cons	No answers on this topic	Minus Customer support Minus Help users Minus G suite

Best Alternatives
	Nextiva vFAX	OpenText RightFax
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	OpenText XM Fax Score 10.0 out of 10	OpenText XM Fax Score 10.0 out of 10
Enterprises	OpenText XM Fax Score 10.0 out of 10	OpenText XM Fax Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Nextiva vFAX	OpenText RightFax
Likelihood to Recommend	8.1 (2 ratings)	6.6 (3 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Nextiva vFAX	OpenText RightFax
Likelihood to Recommend	Nextiva Perfect for those who don't use faxes significantly but need a reliable cost efficient service with good customer service. I don't think it would be best for those who need to use frequently, especially sending or receiving larger documents. Incentivized Michelle Simpson, Esq. Managing Attorney Read full review	OpenText [OpenText] RightFax is a great way to eliminate the need of physical fax machines and the need for analog lines to manage these faxes. When the Internet is down [OpenText] RightFax workflow becomes useless so a secondary network is required if you decide to eliminate physical fax machines completely. It the long run it saves time and money of paper/maintenance on physical machines. Incentivized Ed Davis Director of Information Technology Read full review
Pros	Nextiva Reliable 24/7 faxing services HIPAA compliant faxing great customer support Ease of use Incentivized CC Chad Crewell IT Director Read full review	OpenText The customer routing inbound fax traffic Gateway to the new RightFax 2100 gateway Ability to verify Faxes Incentivized RL Robert Ladd Systems Administrator III Read full review
Cons	Nextiva Better functionality for the online portal Better connection for larger documents More consistency for sending faxes via email Incentivized Michelle Simpson, Esq. Managing Attorney Read full review	OpenText Reporting can be done a bit better. The current iteration is pretty powerful and can give you more than you need. Incentivized Verified User Anonymous Read full review
Support Rating	Nextiva No answers on this topic	OpenText OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Nextiva No answers on this topic	OpenText I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate. Incentivized Ed Davis Director of Information Technology Read full review
Return on Investment	Nextiva Saves us thousands yearly compared to old fax services we were using allows us to fax with ease and simple setup Incentivized CC Chad Crewell IT Director Read full review	OpenText I am not evolved in this info. It takes a lot of resources to manage this product. It is cheaper than other solutions. Incentivized RL Robert Ladd Systems Administrator III Read full review
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