TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nifty

    Score8.2 out of 10
    N/ANifty consolidates projects, work, and communications in one place. Nifty simplifies and automates the tracking of project milestones, communications with teammates and clients, collaborative document creation, and more in a centralized workspace! Nifty enables organizational oversight across projects and teammates with project & team workload overviews. With communications, project management, and workflow collaboration centralized in one place, teams can consolidate their workday as well…N/A

    Service Autopilot

    Score8 out of 10
    N/AService Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
    Pricing
    NiftyService Autopilot
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NiftyService Autopilot
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$89 simple flat-rate pricingNo setup fee
    Additional Details——
    More Pricing Information
    Features
    NiftyService Autopilot
    Project Management
    Comparison of Project Management features of Nifty and Service Autopilot
    Feature
    Nifty
    9.6
    3 Ratings
    22% above category average
    Service Autopilot
    8.0
    1 Ratings
    4% above category average
    Task Management8.83 Ratings8.01 Ratings
    Resource Management9.43 Ratings8.01 Ratings
    Gantt Charts10.03 Ratings00 Ratings
    Scheduling10.03 Ratings8.01 Ratings
    Workflow Automation9.43 Ratings8.01 Ratings
    Team Collaboration10.03 Ratings8.01 Ratings
    Support for Agile Methodology10.01 Ratings00 Ratings
    Support for Waterfall Methodology10.03 Ratings00 Ratings
    Document Management9.43 Ratings8.01 Ratings
    Email integration10.02 Ratings8.01 Ratings
    Mobile Access10.03 Ratings00 Ratings
    Timesheet Tracking8.53 Ratings00 Ratings
    Change request and Case Management9.03 Ratings00 Ratings
    Budget and Expense Management10.02 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Nifty and Service Autopilot
    Feature
    Nifty
    9.3
    2 Ratings
    19% above category average
    Service Autopilot
    -
    Ratings
    Quotes/estimates8.62 Ratings00 Ratings
    Project & financial reporting10.02 Ratings00 Ratings
    Best Alternatives
    NiftyService Autopilot
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NiftyService Autopilot
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    NiftyService Autopilot
    Likelihood to Recommend
    Nifty
    I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
    • Daily / Weekly / Monthly / Quarterly recurring tasks
    • Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
    • Having forms zapped into a new task from multiple locations ensuring they're never overlooked
    • Having clear milestones and timelines for projects
    • Communicating on projects, tasks, and just in general
    • Assigning different components of projects to different people
    • Creating prior requirements that must be completed before completing the task
    Incentivized
    Read full review
    BACKTELL, INC
    Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
    Incentivized
    Read full review
    Pros
    Nifty
    • An overview of project timelines and milestones.
    • One-on-one or group conversations.
    • Tracking the status of projects and tasks.
    Incentivized
    Read full review
    BACKTELL, INC
    • service history, tracking
    • service scheduling
    • service/client notes
    Incentivized
    Read full review
    Cons
    Nifty
    • Time Expense could be improved since we cannot edit the previous/past time logs entered.
    • Lacks expense management and Purchase order management functionality
    • Newest product updates are not always stable and I had to reach Nifty's support team a couple of times in the past to fix the issues with new updates e.g. our document management and meeting integrations had to be re-authorized
    Incentivized
    Read full review
    BACKTELL, INC
    • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
    • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Nifty
    No answers on this topic
    BACKTELL, INC
    Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
    Incentivized
    Read full review
    Alternatives Considered
    Nifty
    There's no comparison. Nifty does what all of these do all in one place (with the exception of Slack's community aspect with hashtagging - not sure if Nifty can do this, never tried) Nifty even has the ability to import directly from many other platforms - I've personally imported projects from Trello and Asana, saving tons of time in migration.
    Incentivized
    Read full review
    BACKTELL, INC
    We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
    Incentivized
    Read full review
    Return on Investment
    Nifty
    • Consistent communications.
    • Staying on project schedule.
    • Aligned projects with business strategies.
    Incentivized
    Read full review
    BACKTELL, INC
    No answers on this topic
    ScreenShots

    Nifty Screenshots

    Screenshot of Project DiscussionsScreenshot of Project MilestonesScreenshot of Project Overview