What users are saying about
56 Ratings
56 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.7
Norada Solve360
7.8
Customer data management / contact management
Nimble
9.6
Norada Solve360
9.0
Workflow management
Nimble
7.7
Norada Solve360
7.0
Territory management
Nimble
7.1
Norada Solve360
8.0
Opportunity management
Nimble
7.6
Norada Solve360
6.0
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
Norada Solve360
8.0
Contract management
Nimble
5.9
Norada Solve360
9.0
Quote & order management
Nimble
7.0
Norada Solve360
5.0
Interaction tracking
Nimble
7.7
Norada Solve360
10.0
Channel / partner relationship management
Nimble
7.3
Norada Solve360
8.0

Customer Service & Support

Nimble
7.6
Norada Solve360
8.7
Case management
Nimble
7.6
Norada Solve360
7.0
Call center management
Nimble
7.6
Norada Solve360
10.0
Help desk management
Nimble
7.6
Norada Solve360
9.0

Marketing Automation

Nimble
7.1
Norada Solve360
6.0
Lead management
Nimble
7.2
Norada Solve360
7.0
Email marketing
Nimble
7.0
Norada Solve360
5.0

CRM Project Management

Nimble
7.1
Norada Solve360
7.5
Task management
Nimble
7.7
Norada Solve360
8.0
Billing and invoicing management
Nimble
7.5
Norada Solve360
7.0
Reporting
Nimble
6.1
Norada Solve360

CRM Reporting & Analytics

Nimble
6.6
Norada Solve360
9.0
Forecasting
Nimble
7.7
Norada Solve360
9.0
Pipeline visualization
Nimble
8.3
Norada Solve360
10.0
Customizable reports
Nimble
4.0
Norada Solve360
8.0

Customization

Nimble
6.9
Norada Solve360
9.5
Custom fields
Nimble
8.6
Norada Solve360
10.0
Custom objects
Nimble
7.3
Norada Solve360
10.0
Scripting environment
Nimble
6.3
Norada Solve360
8.0
API for custom integration
Nimble
5.3
Norada Solve360
10.0

Security

Nimble
5.9
Norada Solve360
10.0
Single sign-on capability
Nimble
7.3
Norada Solve360
10.0
Role-based user permissions
Nimble
4.6
Norada Solve360
10.0

Social CRM

Nimble
8.9
Norada Solve360
8.0
Social data
Nimble
9.3
Norada Solve360
8.0
Social engagement
Nimble
8.5
Norada Solve360
8.0

Integrations with 3rd-party Software

Nimble
6.9
Norada Solve360
Marketing automation
Nimble
6.9
Norada Solve360
Compensation management
Nimble
6.8
Norada Solve360

Platform

Nimble
8.1
Norada Solve360
Mobile access
Nimble
8.1
Norada Solve360

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Norada Solve360

No answers on this topic

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Nimble
9.0
Norada Solve360
7.0

Likelihood to Renew

Nimble
8.3
Norada Solve360

Usability

Nimble
9.1
Norada Solve360

Support Rating

Nimble
7.3
Norada Solve360
9.0

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