Nimble vs. RedHorse CRM

Nimble

RedHorse CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Nimble	Score 7.6 out of 10	N/A	Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.	$19 Per User Per Month
RedHorse CRM	Score 7.0 out of 10	Small Businesses (1-50 employees)	RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.	$9 Per Seat per Month

Pricing

Nimble

RedHorse CRM

Editions & Modules

Business: $19.00
Per User Per Month

RedHorse CRM Core Edition: $9
Per Seat per Month
RedHorse Mobile: $10
Per Seat per Month
RedHorse CRM Essential Edition: $29
Per Seat per Month
RedHorse CRM Complete Edition: $44
Per Seat per Month

Offerings

Pricing Offerings
Nimble	RedHorse CRM
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

$895 per 5 users

Additional Details

—

Each edition is available as a perpetual license.

More Pricing Information

Community Pulse
	Nimble	RedHorse CRM
Considered Both Products	Nimble Sandra Karamitelios Director Chose Nimble I used to use Workdesk and it was fantastic, you could easily work out what was needed and help desk would support you not just give you the tips to read. Incentivized Helpful? Aononna Tazin Software Specialist Chose Nimble To help track products for the most demanding clients, Nimble has been an inspiration. With this tool, we can easily manage our customers and leads. This tool has many themes and templates for sending emails and notifications. In contrast to other CRM programs, Nimble is a … Incentivized Helpful? Brandon Smith Business Consultant Chose Nimble I believe that Nimble is a Customer Relationship Management (CRM) Software that is beyond conventionalism. I feel that when a business will implement Nimble’s channel then you will be able to have much more professional access to customer contact. I would say it is one of the … Incentivized Helpful? Paul Christophle SQL Developer/Data Analyst Chose Nimble I really like Nimble because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients. Other than that, Nimble has allowed me in choosing the correct moment to intervene and offer the required information to … Incentivized Helpful? LG Leo George Relationship Manager Chose Nimble I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing … Incentivized Helpful? JS Jade smith Sales and Marketing Manager Chose Nimble CRM tools need to be proactive, but unfortunately Agile didn’t fit well with our business demands, and we found Agile buggy and sometimes it results in slowing down our system, so that was a big issue for us. Luckily with Nimble, we haven't faced any such issue and it fit well … Incentivized Helpful? Margaret turner Business Development Manager Chose Nimble Nimble is best of all. It has more reliable features than Freshdesk. I was using a lot of contact software for organization and it easily integrated with them effectively. Easily integrate with Google products, outlook and email Incentivized Helpful? MP Maria Pulenta Client Account Executive Chose Nimble Nimble is mainly used for contact management and email tracking, linking companies and people into a single database, and using the database as a communication panel. Incentivized Helpful? Verified User Anonymous Chose Nimble Nimble was either on par or much better than most platforms we evaluated in the initial stage of shortlisting the top 2 or 3 platforms. Incentivized Helpful? FG Francisco Gutierrez IT Analyst Chose Nimble Nimble has a straightforward setup, [is] easy to use, and has a fast and intuitive interface. This was the plus point for their choice. Incentivized Helpful? Sergey Gvozdetskiy Sales Manager Chose Nimble It has all the necessary tools in different areas; we can have specific monitoring, sales, and advertising goals. Incentivized Helpful? SC Sean Cummings Sales Director Chose Nimble Nimble has given me the tools I need to get the data from potential customers and use it to transform them into potential customers. Incentivized Helpful? Jason Kerley Social Media Manager Chose Nimble NONE Incentivized Helpful? Fred Claus Technical Director Chose Nimble Nimble is a good CRM for someone who wants to use it for what it can do out of the box. Someone who doesn't need social media links in the client records. If you want to customize a CRM to look and feel like you want it to, I'd suggest you go someplace else. Nimble does not … Incentivized Helpful? Steve Slaughter National Channel Manager Chose Nimble Nimble is more cost effective than both. Easier to use than Salesforce. It's built for the user and the person in the customer facing role to make their lives easier. The others are built for making managers lives easier and can get frustrating for end users. Incentivized Helpful? Michael Haberkern Network Engineer Supervisor Chose Nimble I think they are neck in neck. Nimble might be cheaper and their customer support might be just a smidge better. I would be happy with both products. Incentivized Helpful? Verified User Anonymous Chose Nimble Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption. Incentivized Helpful? Adam Farrell Head Of Digital Chose Nimble Both Insightly and HubSpot are very capable systems in terms of CRM capabilities. However, Nimble is indispensable to us for its data enrichment feature that gives us the advantage of intel that is crucial for getting responses from our email campaigns We love how smart the … Incentivized Helpful? Ross Keating The Client Orchardist Chose Nimble I haven't used another CRM for at least 8 years. While I keep up to date on key CRMs, I feel it would be unfair to Nimble and the other CRMs of me to compare them here. Incentivized Helpful? Russ Johns Co-Founder Chose Nimble Every CRM has about 80% of what I need so there is always a few details that don't work exactly how we need them. Incentivized Helpful? David Lisauskas Professional Voice Over Talent Chose Nimble I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is … Incentivized Helpful? Renea Hanks President Chose Nimble Google Apps combined with Communication History and the Social portion of Nimble places it in a category by itself, in my opinion. It is very cost effective. I have found other tools cannot compete on pricing and the social aspect. Incentivized Helpful? Chuck Royer President/CEO Chose Nimble Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we … Incentivized Helpful? Verified User Anonymous Chose Nimble We checked out Hubspot CRM. You get a lot for free from them but it seems that to get the functions contained in Nimble you'd have to spend 2X per user to get the sales pro. To get the marketing aspects you'd really need the HS marketing package which is far more expensive than … Incentivized Helpful? Terry Sullivan, MBA Founder BuzzPro \| Digital Sales & Marketing \| Social Selling \| LinkedIn Trainer \| Keynote Speaker Chose Nimble See my previous comments in my first answer. I've detailed this answer with a comparison of Insightly vs Nimble. Incentivized Helpful?	RedHorse CRM Randy Tucker President / CTO Chose RedHorse CRM As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system … Helpful?

Features

Nimble

RedHorse CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Nimble 8.5 Ratings 8% above category average	RedHorse CRM 9.1 Ratings 15% above category average
Customer data management / contact management	9.50 Ratings	9.10 Ratings
Workflow management	8.40 Ratings	9.10 Ratings
Territory management	8.70 Ratings	9.10 Ratings
Opportunity management	8.10 Ratings	9.10 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.40 Ratings	9.10 Ratings
Contract management	8.50 Ratings	9.10 Ratings
Quote & order management	6.60 Ratings	9.10 Ratings
Interaction tracking	9.20 Ratings	9.10 Ratings
Channel / partner relationship management	8.10 Ratings	00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Nimble 8.1 Ratings 5% above category average	RedHorse CRM 8.2 Ratings 6% above category average
Case management	7.90 Ratings	9.10 Ratings
Call center management	8.20 Ratings	6.40 Ratings
Help desk management	8.30 Ratings	9.10 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Nimble 8.7 Ratings 12% above category average	RedHorse CRM 8.6 Ratings 10% above category average
Lead management	8.40 Ratings	8.20 Ratings
Email marketing	9.00 Ratings	9.10 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Nimble 8.2 Ratings 6% above category average	RedHorse CRM 9.1 Ratings 16% above category average
Task management	8.50 Ratings	9.10 Ratings
Billing and invoicing management	8.40 Ratings	9.10 Ratings
Reporting	7.70 Ratings	9.10 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Nimble 8.9 Ratings 15% above category average	RedHorse CRM 7.3 Ratings 5% below category average
Forecasting	8.90 Ratings	8.20 Ratings
Pipeline visualization	8.80 Ratings	4.50 Ratings
Customizable reports	9.00 Ratings	9.10 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Nimble 8.6 Ratings 11% above category average	RedHorse CRM 8.6 Ratings 11% above category average
Custom fields	9.00 Ratings	9.10 Ratings
Custom objects	8.30 Ratings	9.10 Ratings
Scripting environment	8.50 Ratings	9.10 Ratings
API for custom integration	8.80 Ratings	7.30 Ratings

Security

Comparison of Security features of Product A and Product B
	Nimble 9.3 Ratings 10% above category average	RedHorse CRM 9.1 Ratings 8% above category average
Single sign-on capability	9.40 Ratings	00 Ratings
Role-based user permissions	9.30 Ratings	9.10 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Nimble 8.4 Ratings 11% above category average	RedHorse CRM 6.4 Ratings 16% below category average
Social data	8.40 Ratings	6.40 Ratings
Social engagement	8.40 Ratings	6.40 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Nimble 8.8 Ratings 16% above category average	RedHorse CRM 6.8 Ratings 10% below category average
Marketing automation	8.70 Ratings	9.10 Ratings
Compensation management	8.90 Ratings	4.50 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Nimble 8.3 Ratings 8% above category average	RedHorse CRM 7.3 Ratings 5% below category average
Mobile access	8.30 Ratings	7.30 Ratings

Best Alternatives
	Nimble	RedHorse CRM
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
Enterprises	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Nimble	RedHorse CRM
Likelihood to Recommend	7.0 (0 ratings)	9.1 (0 ratings)
Likelihood to Renew	7.0 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	- (0 ratings)
Support Rating	9.8 (0 ratings)	- (0 ratings)

User Testimonials
	Nimble	RedHorse CRM
Likelihood to Recommend	[Nimble] has been the best platform for us to manage contacts and information from the contacts. Great dashboard, fast UI, and complete package with all features helping us a lot. I would definitely recommend this software to other businesses to have this in their ecosystem to be more productive. Incentivized Margaret turner Business Development Manager Read full review	RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers. Randy Tucker President / CTO Read full review
Pros	Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers. We like that it allows us to follow up with our customers. Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects. Incentivized MP Maria Pulenta Client Account Executive Read full review	Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on. Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team. Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved. Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see. Randy Tucker President / CTO Read full review
Cons	I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance The 4.x firmware was pretty buggy and it gave off a lot of temp alarms Incentivized Michael Haberkern Network Engineer Supervisor Read full review	Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations. Randy Tucker President / CTO Read full review
Likelihood to Renew	It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately Chad Stewart VP of Sales and Marketing Read full review	No answers on this topic
Usability	The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option. Aononna Tazin Software Specialist Read full review	No answers on this topic
Alternatives Considered	I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM. Incentivized LG Leo George Relationship Manager Read full review	As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization. Randy Tucker President / CTO Read full review
Return on Investment	As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account. Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota. Incentivized Maria Wiley Master of Busines Administration Read full review	RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner. Information is always available and the system is quick so our team and our clients appreciate the application. Quoting a client is a breeze and the system is flexible. Randy Tucker President / CTO Read full review
ScreenShots		RedHorse CRM Screenshots