What users are saying about
56 Ratings
1 Ratings
56 Ratings
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Score 8.6 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Womply

It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.6
Womply
Customer data management / contact management
Nimble
9.6
Womply
Workflow management
Nimble
7.7
Womply
Territory management
Nimble
7.1
Womply
Opportunity management
Nimble
7.6
Womply
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
Womply
Contract management
Nimble
5.9
Womply
Quote & order management
Nimble
6.9
Womply
Interaction tracking
Nimble
7.7
Womply
Channel / partner relationship management
Nimble
7.3
Womply

Customer Service & Support

Nimble
7.6
Womply
Case management
Nimble
7.6
Womply
Call center management
Nimble
7.6
Womply
Help desk management
Nimble
7.6
Womply

Marketing Automation

Nimble
7.1
Womply
Lead management
Nimble
7.2
Womply
Email marketing
Nimble
7.0
Womply

CRM Project Management

Nimble
7.1
Womply
Task management
Nimble
7.7
Womply
Billing and invoicing management
Nimble
7.5
Womply
Reporting
Nimble
6.0
Womply

CRM Reporting & Analytics

Nimble
6.6
Womply
Forecasting
Nimble
7.7
Womply
Pipeline visualization
Nimble
8.3
Womply
Customizable reports
Nimble
4.0
Womply

Customization

Nimble
6.9
Womply
Custom fields
Nimble
8.6
Womply
Custom objects
Nimble
7.3
Womply
Scripting environment
Nimble
6.3
Womply
API for custom integration
Nimble
5.3
Womply

Security

Nimble
5.9
Womply
Single sign-on capability
Nimble
7.3
Womply
Role-based user permissions
Nimble
4.6
Womply

Social CRM

Nimble
8.9
Womply
Social data
Nimble
9.3
Womply
Social engagement
Nimble
8.5
Womply

Integrations with 3rd-party Software

Nimble
6.8
Womply
9.0
Marketing automation
Nimble
6.9
Womply
9.0
Compensation management
Nimble
6.8
Womply

Platform

Nimble
8.1
Womply
Mobile access
Nimble
8.1
Womply

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Womply

  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
Anonymous | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Womply

  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Womply

No answers on this topic

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Womply

  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
Anonymous | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Womply

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

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