What users are saying about
56 Ratings
1 Ratings
56 Ratings
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Score 8.6 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.6
YetiForce CRM
8.6
Customer data management / contact management
Nimble
9.6
YetiForce CRM
9.0
Workflow management
Nimble
7.7
YetiForce CRM
9.0
Territory management
Nimble
7.1
YetiForce CRM
9.0
Opportunity management
Nimble
7.6
YetiForce CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
YetiForce CRM
8.0
Contract management
Nimble
5.9
YetiForce CRM
9.0
Quote & order management
Nimble
6.9
YetiForce CRM
8.0
Interaction tracking
Nimble
7.7
YetiForce CRM
8.0
Channel / partner relationship management
Nimble
7.3
YetiForce CRM

Customer Service & Support

Nimble
7.6
YetiForce CRM
8.0
Case management
Nimble
7.6
YetiForce CRM
8.0
Call center management
Nimble
7.6
YetiForce CRM
8.0
Help desk management
Nimble
7.6
YetiForce CRM
8.0

Marketing Automation

Nimble
7.1
YetiForce CRM
7.5
Lead management
Nimble
7.2
YetiForce CRM
8.0
Email marketing
Nimble
7.0
YetiForce CRM
7.0

CRM Project Management

Nimble
7.1
YetiForce CRM
8.0
Task management
Nimble
7.7
YetiForce CRM
9.0
Billing and invoicing management
Nimble
7.5
YetiForce CRM
7.0
Reporting
Nimble
6.0
YetiForce CRM
8.0

CRM Reporting & Analytics

Nimble
6.6
YetiForce CRM
7.7
Forecasting
Nimble
7.7
YetiForce CRM
8.0
Pipeline visualization
Nimble
8.3
YetiForce CRM
7.0
Customizable reports
Nimble
4.0
YetiForce CRM
8.0

Customization

Nimble
6.9
YetiForce CRM
9.0
Custom fields
Nimble
8.6
YetiForce CRM
10.0
Custom objects
Nimble
7.3
YetiForce CRM
10.0
Scripting environment
Nimble
6.3
YetiForce CRM
8.0
API for custom integration
Nimble
5.3
YetiForce CRM
8.0

Security

Nimble
5.9
YetiForce CRM
7.5
Single sign-on capability
Nimble
7.3
YetiForce CRM
7.0
Role-based user permissions
Nimble
4.6
YetiForce CRM
8.0

Social CRM

Nimble
8.9
YetiForce CRM
8.0
Social data
Nimble
9.3
YetiForce CRM
8.0
Social engagement
Nimble
8.5
YetiForce CRM

Integrations with 3rd-party Software

Nimble
6.8
YetiForce CRM
Marketing automation
Nimble
6.9
YetiForce CRM
Compensation management
Nimble
6.8
YetiForce CRM

Platform

Nimble
8.1
YetiForce CRM
8.0
Mobile access
Nimble
8.1
YetiForce CRM
8.0

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nimble
8.9
YetiForce CRM
9.0

Likelihood to Renew

Nimble
8.3
YetiForce CRM

Usability

Nimble
9.1
YetiForce CRM

Support Rating

Nimble
7.3
YetiForce CRM

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