Nitro Productivity Suite vs. Smartwaiver

Being a Nonprofit organization that produces a lot of publications on various projects, NPS allows us to create, edit and convert documents to suit the needs of our International Donor Partners and other stakeholders. In my own experience using this software, it is used less in our finance department since most of our documents originate from our accounting system and hence there is limited need for PDF management internally.

Incentivized

Smartwaiver is well suited for activities where the client can check in before the activity and pre sign a waiver. This speeds the actual check in process and allows everyone to get out having fun instead of dealing with paperwork. If the activity is complex then the waiver is well suited to screen out candidates that do not meet the fitness level OR require them to get a doctor's note.

Incentivized

• Ability to combine files SEAMLESSLY and order them around as necessary (so underrated)
• Signing not only for yourself but for others. Helpful for those who have been granted the authority to sign for VPs and directors
• Much easier to use than some other PDF viewing services

Incentivized

• integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation.
• Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservation
• Waiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search.

Incentivized

• The font choices could be better and more robust.
• Sometimes converting PDF documents to MS Word has formatting problems, like with some tables.
• Converting MS Word to PDF can be slow sometimes, meaning it is faster to save the MS Word document as a PDF than selecting the file for conversion using the Nitro PDF convert option.

Incentivized

• Limit to some fields.
• The YouTube embedding requires you to call support.
• Requires an internet connection (sometimes the wifi would go out).

Incentivized

It's quick and easy to use for all users.

Incentivized

It works as advertised.

Incentivized

Nitro checks all the boxes for what we need. It is fairly priced, it allows us to read and edit PDF documents, convert PDF to MS Word and convert MS Word to PDF. It allows us to combine multiple files and do all the post processing like adding page numbers and adding headers and footers

Incentivized

Every 1-2 years will do a check on current PDF options to include trialing the software. Have tried Foxit and several that seem to have failed in the marketplace. Over the last 4 years, I have always stuck with Nitro. Unfortunately, we still need to keep Adobe Acrobat (free version) installed to view a small percentage of some PDFs we receive.

Incentivized

I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.

Incentivized

• ROI was very quick as the license costs were so low. We purchased 8 licenses versus the initial 2 we were planning on for Adobe.
• More people were able to use the product than we initially thought due to low purchase costs.
• We haven't had any further costs to own the product after the initial purchase. We would need to purchase new licenses if we wanted to upgrade.

Incentivized

• Smartwaiver costs about the same as a paper waiver but allows look up of information via search - this alone is worth the investment.

Incentivized