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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NMI Merchant Central

    Score8.8 out of 10
    N/ANMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A

    Notion

    Score8.7 out of 10
    N/ANotion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.

    $5

    per month per user

    Pricing
    NMI Merchant CentralNotion
    Editions & Modules
    No answers on this topic
    Free
    $0
    Plus
    $12
    per month per user
    Business
    $24
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    NMI Merchant CentralNotion
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    NMI Merchant CentralNotion
    Considered Both Products
    Network Merchants, LLC (NMI)
    No answer on this topic
    Notion Labs, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    75 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    79 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    53 Answers
    Features
    NMI Merchant CentralNotion
    Project Management
    Comparison of Project Management features of NMI Merchant Central and Notion
    Feature
    NMI Merchant Central
    -
    Ratings
    Notion
    7.3
    79 Ratings
    6% below category average
    Task Management00 Ratings8.174 Ratings
    Gantt Charts00 Ratings6.846 Ratings
    Scheduling00 Ratings6.957 Ratings
    Workflow Automation00 Ratings6.355 Ratings
    Mobile Access00 Ratings7.272 Ratings
    Search00 Ratings7.975 Ratings
    Visual planning tools00 Ratings7.868 Ratings
    Communication
    Comparison of Communication features of NMI Merchant Central and Notion
    Feature
    NMI Merchant Central
    -
    Ratings
    Notion
    7.7
    76 Ratings
    4% below category average
    Chat00 Ratings6.129 Ratings
    Notifications00 Ratings7.568 Ratings
    Discussions00 Ratings7.249 Ratings
    Surveys00 Ratings6.820 Ratings
    Internal knowledgebase00 Ratings8.769 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.98 Ratings
    Integrates with Outlook00 Ratings9.02 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of NMI Merchant Central and Notion
    Feature
    NMI Merchant Central
    -
    Ratings
    Notion
    8.1
    76 Ratings
    1% above category average
    Versioning00 Ratings7.657 Ratings
    Video files00 Ratings7.649 Ratings
    Audio files00 Ratings7.343 Ratings
    Document collaboration00 Ratings8.571 Ratings
    Access control00 Ratings8.271 Ratings
    Advanced security features00 Ratings7.251 Ratings
    Integrates with Google Drive00 Ratings9.213 Ratings
    Device sync00 Ratings9.253 Ratings
    Best Alternatives
    NMI Merchant CentralNotion
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NMI Merchant CentralNotion
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.6
    (85 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    8.4
    (55 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.4
    (4 ratings)
    Data Sources
    -
    (0 ratings)
    4.7
    (4 ratings)
    User Testimonials
    NMI Merchant CentralNotion
    Likelihood to Recommend
    Network Merchants, LLC (NMI)
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
    Incentivized
    Read full review
    Notion Labs, Inc
    If you want a customizable solution that can be adapted for just about any scenario, I recommend using Notion. If you need a solution that's easy to share with people outside your organization, Notion is great and allows individual or team permission-setting. If you want a turnkey solution, Notion might not be the best since it requires a fair bit of set-up. There are templates that can be purchased to handle this, but I haven't found them very helpful.
    Incentivized
    Read full review
    Pros
    Network Merchants, LLC (NMI)
    • the new clients can be onboarded within minutes and this stands out among other competitive applications
    • has ROI calculator within the website making it hassle free
    • Shows up risk flags of clients with special monitorX
    Incentivized
    Read full review
    Notion Labs, Inc
    • I love that you can create nested pages, allowing for separate sections to organize information as needed.
    • I appreciate the convenience of effortlessly uploading images to any section.
    • I appreciate that when adding links, you can embed them so the website displays directly on the page.
    Incentivized
    Read full review
    Cons
    Network Merchants, LLC (NMI)
    • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
    • Workflow customization is not easy for all users and can require some coding skills on the back end.
    • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
    Incentivized
    Read full review
    Notion Labs, Inc
    • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
    • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
    • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
    Incentivized
    Read full review
    Likelihood to Renew
    Network Merchants, LLC (NMI)
    No answers on this topic
    Notion Labs, Inc
    We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
    Incentivized
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    Usability
    Network Merchants, LLC (NMI)
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
    Incentivized
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    Notion Labs, Inc
    Very easy to use (I learned how to use everything on my own) and I was able to set up an entire ecosystem without any courses or other tools. I often say that Notion is like Lego for adults, because there we can use all the available tools to create a multitude of things, from funnels to projects with calculated deadlines and tags.
    Incentivized
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    Support Rating
    Network Merchants, LLC (NMI)
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
    Incentivized
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    Notion Labs, Inc
    No answers on this topic
    Alternatives Considered
    Network Merchants, LLC (NMI)
    The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
    Incentivized
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    Notion Labs, Inc
    The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both Notion and Trello are nice tools and serves our needs.
    Incentivized
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    Return on Investment
    Network Merchants, LLC (NMI)
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
    Incentivized
    Read full review
    Notion Labs, Inc
    • It has streamlined our processes across various teams to all work from a signle source of truth
    • Maintaining this source of truth is a full time job
    • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
    Incentivized
    Read full review
    ScreenShots