What users are saying about
14 Ratings
35 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.5 out of 100

Feature Set Ratings

  • nopCommerce ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

8.8

nopCommerce

88%
3.6

Volusion

36%
nopCommerce ranks higher in 9/9 features

Product catalog & listings

9.2
92%
10 Ratings
4.3
43%
9 Ratings

Product management

9.2
92%
10 Ratings
4.3
43%
9 Ratings

Bulk product upload

8.0
80%
9 Ratings
4.2
42%
8 Ratings

Branding

9.1
91%
10 Ratings
3.6
36%
9 Ratings

Mobile storefront

9.2
92%
10 Ratings
1.2
12%
8 Ratings

Product variations

9.2
92%
9 Ratings
4.7
47%
8 Ratings

Website integration

9.2
92%
9 Ratings
3.3
33%
8 Ratings

Visual customization

9.0
90%
9 Ratings
5.1
51%
9 Ratings

CMS

7.1
71%
9 Ratings
2.2
22%
7 Ratings

Online Shopping Cart

8.3

nopCommerce

83%
3.6

Volusion

36%
nopCommerce ranks higher in 2/2 features

Abandoned cart recovery

8.3
83%
9 Ratings
3.6
36%
7 Ratings

Checkout user experience

8.3
83%
10 Ratings
3.7
37%
9 Ratings

Online Payment System

9.2

nopCommerce

92%
4.1

Volusion

41%
nopCommerce ranks higher in 1/1 features

eCommerce security

9.2
92%
10 Ratings
4.1
41%
8 Ratings

eCommerce Marketing

8.3

nopCommerce

83%
2.6

Volusion

26%
nopCommerce ranks higher in 3/3 features

Promotions & discounts

9.0
90%
9 Ratings
4.8
48%
9 Ratings

Personalized recommendations

7.0
70%
9 Ratings
1.8
18%
8 Ratings

SEO

8.8
88%
10 Ratings
1.2
12%
8 Ratings

eCommerce Business Management

8.9

nopCommerce

89%
2.9

Volusion

29%
nopCommerce ranks higher in 5/5 features

Multi-site management

8.8
88%
8 Ratings
3.0
30%
2 Ratings

Order processing

9.2
92%
10 Ratings
3.6
36%
9 Ratings

Inventory management

8.4
84%
9 Ratings
2.2
22%
8 Ratings

Shipping

9.2
92%
9 Ratings
3.0
30%
8 Ratings

Custom functionality

9.1
91%
9 Ratings
2.6
26%
7 Ratings

Attribute Ratings

  • nopCommerce is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Volusion is rated higher in 1 area: Implementation Rating

Likelihood to Recommend

9.2

nopCommerce

92%
10 Ratings
1.5

Volusion

15%
20 Ratings

Likelihood to Renew

nopCommerce

N/A
0 Ratings
1.0

Volusion

10%
12 Ratings

Usability

nopCommerce

N/A
0 Ratings
10.0

Volusion

100%
1 Rating

Support Rating

10.0

nopCommerce

100%
2 Ratings
1.0

Volusion

10%
4 Ratings

Implementation Rating

8.0

nopCommerce

80%
2 Ratings
10.0

Volusion

100%
4 Ratings

Likelihood to Recommend

nopCommerce

nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
Rich Read | TrustRadius Reviewer

Volusion

Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
Anonymous | TrustRadius Reviewer

Pros

nopCommerce

  • As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
  • When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
  • The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
  • I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.
Christopher Thant | TrustRadius Reviewer

Volusion

  • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
  • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
  • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
Ryan Forrest | TrustRadius Reviewer

Cons

nopCommerce

  • More community templates would be great.
  • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
Brad Ranks | TrustRadius Reviewer

Volusion

  • API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
  • Not as customizable as most ecommerce platforms
  • Not as many integration options as most platforms
Michael Huey | TrustRadius Reviewer

Pricing Details

nopCommerce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

nopCommerce Editions & Modules

Additional Pricing Details
It's an open-source and free product

Volusion

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$29 per month

Volusion Editions & Modules

Edition
Personal$291
Pro$791
Startup$1791
Business$2991
  1. per month
Additional Pricing Details

Likelihood to Renew

nopCommerce

No score
No answers yet
No answers on this topic

Volusion

Volusion 1.0
Based on 12 answers
When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
Jose Miguel Vera | TrustRadius Reviewer

Usability

nopCommerce

No score
No answers yet
No answers on this topic

Volusion

Volusion 10.0
Based on 1 answer
I know what to do to add a new product, promotion or do an analysis of sales.
Patrice Romzick | TrustRadius Reviewer

Support Rating

nopCommerce

nopCommerce 10.0
Based on 2 answers
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Brad Ranks | TrustRadius Reviewer

Volusion

Volusion 1.0
Based on 4 answers
You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
Haley Owens | TrustRadius Reviewer

Implementation Rating

nopCommerce

nopCommerce 8.0
Based on 2 answers
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Anup Kumar | TrustRadius Reviewer

Volusion

Volusion 10.0
Based on 4 answers
It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
Anonymous | TrustRadius Reviewer

Alternatives Considered

nopCommerce

NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system.The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform.The customer owns 100% of the source code without any extra fee.
Atul Rungta | TrustRadius Reviewer

Volusion

While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
Shayna Bane | TrustRadius Reviewer

Return on Investment

nopCommerce

  • It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
  • The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.
Eduardo Adame | TrustRadius Reviewer

Volusion

  • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
Paul Francis Jones | TrustRadius Reviewer

Screenshots

Add comparison