Norada Solve360 vs. Oncontact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Norada Solve360
Score 3.9 out of 10
N/A
N/A
$39
per month
Oncontact
Score 4.8 out of 10
N/A
OnContact is a fully-featured customer relationship management (CRM) software built around capabilities such as sales and marketing automation, contact center, and QuickBooks integration, available through either cloud or on-premise deplyoment.N/A
Pricing
Norada Solve360Oncontact
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Norada Solve360Oncontact
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Norada Solve360Oncontact
Top Pros
Top Cons
Features
Norada Solve360Oncontact
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Norada Solve360
7.8
1 Ratings
2% above category average
Oncontact
5.0
2 Ratings
42% below category average
Customer data management / contact management9.01 Ratings4.82 Ratings
Workflow management7.01 Ratings4.42 Ratings
Territory management8.01 Ratings4.82 Ratings
Opportunity management6.01 Ratings5.32 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings9.01 Ratings
Contract management9.01 Ratings3.92 Ratings
Quote & order management5.01 Ratings3.92 Ratings
Interaction tracking10.01 Ratings4.42 Ratings
Channel / partner relationship management8.01 Ratings4.82 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Norada Solve360
8.7
1 Ratings
15% above category average
Oncontact
3.6
2 Ratings
70% below category average
Case management7.01 Ratings5.32 Ratings
Call center management10.01 Ratings4.42 Ratings
Help desk management9.01 Ratings1.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Norada Solve360
6.0
1 Ratings
23% below category average
Oncontact
8.5
1 Ratings
12% above category average
Lead management7.01 Ratings8.01 Ratings
Email marketing5.01 Ratings9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Norada Solve360
7.5
1 Ratings
1% below category average
Oncontact
9.0
1 Ratings
17% above category average
Task management8.01 Ratings9.01 Ratings
Billing and invoicing management7.01 Ratings00 Ratings
Reporting00 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Norada Solve360
9.0
1 Ratings
17% above category average
Oncontact
8.7
1 Ratings
14% above category average
Forecasting9.01 Ratings9.01 Ratings
Pipeline visualization10.01 Ratings8.01 Ratings
Customizable reports8.01 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Norada Solve360
9.5
1 Ratings
23% above category average
Oncontact
4.9
2 Ratings
43% below category average
Custom fields10.01 Ratings4.42 Ratings
Custom objects10.01 Ratings4.42 Ratings
Scripting environment8.01 Ratings3.92 Ratings
API for custom integration10.01 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
Norada Solve360
10.0
1 Ratings
19% above category average
Oncontact
10.0
1 Ratings
19% above category average
Single sign-on capability10.01 Ratings10.01 Ratings
Role-based user permissions10.01 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Norada Solve360
8.0
1 Ratings
10% above category average
Oncontact
7.0
1 Ratings
4% below category average
Social data8.01 Ratings7.01 Ratings
Social engagement8.01 Ratings7.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Norada Solve360
-
Ratings
Oncontact
7.0
1 Ratings
2% below category average
Marketing automation00 Ratings7.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Norada Solve360
-
Ratings
Oncontact
8.0
1 Ratings
7% above category average
Mobile access00 Ratings8.01 Ratings
Best Alternatives
Norada Solve360Oncontact
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Norada Solve360Oncontact
Likelihood to Recommend
7.0
(1 ratings)
4.8
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Norada Solve360Oncontact
Likelihood to Recommend
Norada
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
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WorkWise LLC
Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
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Pros
Norada
  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Read full review
WorkWise LLC
  • Company Name
  • Contacts
Read full review
Cons
Norada
  • More advanced filters for tasks.
  • More advanced project organization elements.
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WorkWise LLC
  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
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Likelihood to Renew
Norada
No answers on this topic
WorkWise LLC
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
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Support Rating
Norada
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
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WorkWise LLC
No answers on this topic
Alternatives Considered
Norada
No answers on this topic
WorkWise LLC
  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
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Return on Investment
Norada
  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
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WorkWise LLC
  • Don't know, I only use occasionally
Read full review
ScreenShots