What users are saying about
3 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5 out of 100

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Norada Solve360
7.8
Oncontact
5.2
Customer data management / contact management
Norada Solve360
9.0
Oncontact
5.0
Workflow management
Norada Solve360
7.0
Oncontact
4.5
Territory management
Norada Solve360
8.0
Oncontact
5.0
Opportunity management
Norada Solve360
6.0
Oncontact
5.5
Integration with email client (e.g., Outlook or Gmail)
Norada Solve360
8.0
Oncontact
9.0
Contract management
Norada Solve360
9.0
Oncontact
4.0
Quote & order management
Norada Solve360
5.0
Oncontact
4.0
Interaction tracking
Norada Solve360
10.0
Oncontact
4.5
Channel / partner relationship management
Norada Solve360
8.0
Oncontact
5.0

Customer Service & Support

Norada Solve360
8.7
Oncontact
3.7
Case management
Norada Solve360
7.0
Oncontact
5.5
Call center management
Norada Solve360
10.0
Oncontact
4.5
Help desk management
Norada Solve360
9.0
Oncontact
1.0

Marketing Automation

Norada Solve360
6.0
Oncontact
8.5
Lead management
Norada Solve360
7.0
Oncontact
8.0
Email marketing
Norada Solve360
5.0
Oncontact
9.0

CRM Project Management

Norada Solve360
7.5
Oncontact
9.0
Task management
Norada Solve360
8.0
Oncontact
9.0
Billing and invoicing management
Norada Solve360
7.0
Oncontact
Reporting
Norada Solve360
Oncontact
9.0

CRM Reporting & Analytics

Norada Solve360
9.0
Oncontact
8.7
Forecasting
Norada Solve360
9.0
Oncontact
9.0
Pipeline visualization
Norada Solve360
10.0
Oncontact
8.0
Customizable reports
Norada Solve360
8.0
Oncontact
9.0

Customization

Norada Solve360
9.5
Oncontact
5.0
Custom fields
Norada Solve360
10.0
Oncontact
4.5
Custom objects
Norada Solve360
10.0
Oncontact
4.5
Scripting environment
Norada Solve360
8.0
Oncontact
4.0
API for custom integration
Norada Solve360
10.0
Oncontact
7.0

Security

Norada Solve360
10.0
Oncontact
10.0
Single sign-on capability
Norada Solve360
10.0
Oncontact
10.0
Role-based user permissions
Norada Solve360
10.0
Oncontact
10.0

Social CRM

Norada Solve360
8.0
Oncontact
7.0
Social data
Norada Solve360
8.0
Oncontact
7.0
Social engagement
Norada Solve360
8.0
Oncontact
7.0

Integrations with 3rd-party Software

Norada Solve360
Oncontact
7.0
Marketing automation
Norada Solve360
Oncontact
7.0

Platform

Norada Solve360
Oncontact
8.0
Mobile access
Norada Solve360
Oncontact
8.0

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Likelihood to Renew

Norada Solve360

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Alternatives Considered

Norada Solve360

No answers on this topic

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Norada Solve360
7.0
Oncontact
5.0

Likelihood to Renew

Norada Solve360
Oncontact
10.0

Support Rating

Norada Solve360
9.0
Oncontact

Add comparison