What users are saying about
3 Ratings
4 Ratings
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Score 3 out of 100
3 Ratings
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Score 4.9 out of 100

Feature Set Ratings

  • Norada Solve360 ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Social CRM
  • Oncontact ranks higher in 2 feature sets: Marketing Automation, CRM Project Management
  • Norada Solve360 and Oncontact are tied in 1 feature set: Security

Sales Force Automation

7.8

Norada Solve360

78%
5.0

Oncontact

50%
Norada Solve360 ranks higher in 8/9 features

Customer data management / contact management

9.0
90%
1 Rating
4.9
49%
2 Ratings

Workflow management

7.0
70%
1 Rating
4.4
44%
2 Ratings

Territory management

8.0
80%
1 Rating
4.9
49%
2 Ratings

Opportunity management

6.0
60%
1 Rating
5.3
53%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
9.0
90%
1 Rating

Contract management

9.0
90%
1 Rating
3.9
39%
2 Ratings

Quote & order management

5.0
50%
1 Rating
3.9
39%
2 Ratings

Interaction tracking

10.0
100%
1 Rating
4.4
44%
2 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
4.9
49%
2 Ratings

Customer Service & Support

8.7

Norada Solve360

87%
3.6

Oncontact

36%
Norada Solve360 ranks higher in 3/3 features

Case management

7.0
70%
1 Rating
5.3
53%
2 Ratings

Call center management

10.0
100%
1 Rating
4.4
44%
2 Ratings

Help desk management

9.0
90%
1 Rating
1.0
10%
1 Rating

Marketing Automation

6.0

Norada Solve360

60%
8.5

Oncontact

85%
Oncontact ranks higher in 2/2 features

Lead management

7.0
70%
1 Rating
8.0
80%
1 Rating

Email marketing

5.0
50%
1 Rating
9.0
90%
1 Rating

CRM Project Management

7.5

Norada Solve360

75%
9.0

Oncontact

90%
Oncontact ranks higher in 2/3 features

Task management

8.0
80%
1 Rating
9.0
90%
1 Rating

Billing and invoicing management

7.0
70%
1 Rating
N/A
0 Ratings

Reporting

N/A
0 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.0

Norada Solve360

90%
8.7

Oncontact

87%
Norada Solve360 ranks higher in 2/3 features

Forecasting

9.0
90%
1 Rating
9.0
90%
1 Rating

Pipeline visualization

10.0
100%
1 Rating
8.0
80%
1 Rating

Customizable reports

8.0
80%
1 Rating
9.0
90%
1 Rating

Customization

9.5

Norada Solve360

95%
4.9

Oncontact

49%
Norada Solve360 ranks higher in 4/4 features

Custom fields

10.0
100%
1 Rating
4.4
44%
2 Ratings

Custom objects

10.0
100%
1 Rating
4.4
44%
2 Ratings

Scripting environment

8.0
80%
1 Rating
3.9
39%
2 Ratings

API for custom integration

10.0
100%
1 Rating
7.0
70%
1 Rating

Security

10.0

Norada Solve360

100%
10.0

Oncontact

100%
Norada Solve360 ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
10.0
100%
1 Rating

Role-based user permissions

10.0
100%
1 Rating
10.0
100%
1 Rating

Social CRM

8.0

Norada Solve360

80%
7.0

Oncontact

70%
Norada Solve360 ranks higher in 2/2 features

Social data

8.0
80%
1 Rating
7.0
70%
1 Rating

Social engagement

8.0
80%
1 Rating
7.0
70%
1 Rating

Integrations with 3rd-party Software

Norada Solve360

Feature Set Not Supported
N/A
7.0

Oncontact

70%
Oncontact ranks higher in 1/1 features

Marketing automation

N/A
0 Ratings
7.0
70%
1 Rating

Platform

Norada Solve360

Feature Set Not Supported
N/A
8.0

Oncontact

80%
Oncontact ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Norada Solve360 is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Norada Solve360

70%
1 Rating
4.9

Oncontact

49%
2 Ratings

Likelihood to Renew

Norada Solve360

N/A
0 Ratings
10.0

Oncontact

100%
1 Rating

Support Rating

9.0

Norada Solve360

90%
2 Ratings

Oncontact

N/A
0 Ratings

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$39 per month

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Likelihood to Renew

Norada Solve360

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Alternatives Considered

Norada Solve360

No answers on this topic

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Add comparison