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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Norada Solve360

    Score9.3 out of 10
    N/AN/A

    $39

    per month

    Salesforce Starter

    Score9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    Norada Solve360Salesforce Starter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Norada Solve360Salesforce Starter
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Norada Solve360Salesforce Starter
    Considered Both Products
    Norada
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    Norada Solve360Salesforce Starter
    Sales Force Automation
    Comparison of Sales Force Automation features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    7.8
    1 Ratings
    0% below category average
    Salesforce Starter
    8.7
    7 Ratings
    10% above category average
    Customer data management / contact management9.01 Ratings7.27 Ratings
    Workflow management7.01 Ratings00 Ratings
    Territory management8.01 Ratings7.57 Ratings
    Opportunity management6.01 Ratings9.07 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings9.46 Ratings
    Contract management9.01 Ratings00 Ratings
    Quote & order management5.01 Ratings9.55 Ratings
    Interaction tracking10.01 Ratings8.56 Ratings
    Channel / partner relationship management8.01 Ratings9.75 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    8.7
    1 Ratings
    12% above category average
    Salesforce Starter
    -
    Ratings
    Case management7.01 Ratings00 Ratings
    Call center management10.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    6.0
    1 Ratings
    25% below category average
    Salesforce Starter
    7.2
    6 Ratings
    7% below category average
    Lead management7.01 Ratings7.26 Ratings
    Email marketing5.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    7.5
    1 Ratings
    3% below category average
    Salesforce Starter
    8.2
    5 Ratings
    6% above category average
    Task management8.01 Ratings9.65 Ratings
    Billing and invoicing management7.01 Ratings6.35 Ratings
    Reporting00 Ratings8.65 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    9.0
    1 Ratings
    16% above category average
    Salesforce Starter
    9.0
    5 Ratings
    16% above category average
    Forecasting9.01 Ratings9.05 Ratings
    Pipeline visualization10.01 Ratings8.85 Ratings
    Customizable reports8.01 Ratings9.25 Ratings
    Customization
    Comparison of Customization features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    9.5
    1 Ratings
    22% above category average
    Salesforce Starter
    6.7
    6 Ratings
    13% below category average
    Custom fields10.01 Ratings7.06 Ratings
    Custom objects10.01 Ratings7.05 Ratings
    Scripting environment8.01 Ratings5.75 Ratings
    API for custom integration10.01 Ratings7.35 Ratings
    Security
    Comparison of Security features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    10.0
    1 Ratings
    17% above category average
    Salesforce Starter
    8.6
    6 Ratings
    2% above category average
    Single sign-on capability10.01 Ratings8.66 Ratings
    Role-based user permissions10.01 Ratings8.66 Ratings
    Social CRM
    Comparison of Social CRM features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    8.0
    1 Ratings
    6% above category average
    Salesforce Starter
    8.6
    5 Ratings
    14% above category average
    Social data8.01 Ratings00 Ratings
    Social engagement8.01 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    -
    Ratings
    Salesforce Starter
    8.2
    5 Ratings
    8% above category average
    Marketing automation00 Ratings8.35 Ratings
    Compensation management00 Ratings8.15 Ratings
    Platform
    Comparison of Platform features of Norada Solve360 and Salesforce Starter
    Feature
    Norada Solve360
    -
    Ratings
    Salesforce Starter
    8.3
    6 Ratings
    9% above category average
    Mobile access00 Ratings8.36 Ratings
    Best Alternatives
    Norada Solve360Salesforce Starter
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Norada Solve360Salesforce Starter
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Norada Solve360Salesforce Starter
    Likelihood to Recommend
    Norada
    If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
    Read full review
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    Pros
    Norada
    • Contact database.
    • Integrated communications and communication history across projects.
    • Task lists and objectives.
    Read full review
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    Norada
    • More advanced filters for tasks.
    • More advanced project organization elements.
    Read full review
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Usability
    Norada
    No answers on this topic
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Support Rating
    Norada
    I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Norada
    No answers on this topic
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Read full review
    Return on Investment
    Norada
    • Easy to keep track of client needs.
    • Easy to work in a team with the same client base.
    • Easy to organize work.
    Read full review
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    ScreenShots

    Salesforce Starter Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot