What users are saying about
13 Ratings
2 Ratings
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Score 8 out of 100
13 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Norada Solve360
7.8
Veeva CRM
7.6
Customer data management / contact management
Norada Solve360
9.0
Veeva CRM
8.0
Workflow management
Norada Solve360
7.0
Veeva CRM
8.1
Territory management
Norada Solve360
8.0
Veeva CRM
7.0
Opportunity management
Norada Solve360
6.0
Veeva CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
Norada Solve360
8.0
Veeva CRM
7.6
Contract management
Norada Solve360
9.0
Veeva CRM
7.1
Quote & order management
Norada Solve360
5.0
Veeva CRM
6.1
Interaction tracking
Norada Solve360
10.0
Veeva CRM
8.3
Channel / partner relationship management
Norada Solve360
8.0
Veeva CRM
8.0

Customer Service & Support

Norada Solve360
8.7
Veeva CRM
8.0
Case management
Norada Solve360
7.0
Veeva CRM
8.0
Call center management
Norada Solve360
10.0
Veeva CRM
8.0
Help desk management
Norada Solve360
9.0
Veeva CRM
8.0

Marketing Automation

Norada Solve360
6.0
Veeva CRM
7.1
Lead management
Norada Solve360
7.0
Veeva CRM
7.0
Email marketing
Norada Solve360
5.0
Veeva CRM
7.1

CRM Project Management

Norada Solve360
7.5
Veeva CRM
7.5
Task management
Norada Solve360
8.0
Veeva CRM
8.0
Billing and invoicing management
Norada Solve360
7.0
Veeva CRM
7.6
Reporting
Norada Solve360
Veeva CRM
6.9

CRM Reporting & Analytics

Norada Solve360
9.0
Veeva CRM
6.4
Forecasting
Norada Solve360
9.0
Veeva CRM
6.1
Pipeline visualization
Norada Solve360
10.0
Veeva CRM
7.7
Customizable reports
Norada Solve360
8.0
Veeva CRM
5.4

Customization

Norada Solve360
9.5
Veeva CRM
7.4
Custom fields
Norada Solve360
10.0
Veeva CRM
7.2
Custom objects
Norada Solve360
10.0
Veeva CRM
7.2
Scripting environment
Norada Solve360
8.0
Veeva CRM
7.3
API for custom integration
Norada Solve360
10.0
Veeva CRM
7.9

Security

Norada Solve360
10.0
Veeva CRM
9.0
Single sign-on capability
Norada Solve360
10.0
Veeva CRM
9.0
Role-based user permissions
Norada Solve360
10.0
Veeva CRM
9.0

Social CRM

Norada Solve360
8.0
Veeva CRM
8.5
Social data
Norada Solve360
8.0
Veeva CRM
8.0
Social engagement
Norada Solve360
8.0
Veeva CRM
9.0

Integrations with 3rd-party Software

Norada Solve360
Veeva CRM
9.0
Marketing automation
Norada Solve360
Veeva CRM
9.0

Platform

Norada Solve360
Veeva CRM
9.2
Mobile access
Norada Solve360
Veeva CRM
9.2

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

  • Easily accessible with any devices such as ipads, iphones and desktop
  • Data mining - system provides insightful information to users which are targeted for each customer
  • Increases productivity of field staffs
Anonymous | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

  • Configuration flexibility specific to Medical continues to be a challenge to differentiate from Commercial
  • Standardization of permissions and customization across teams
  • Pricing
Anonymous | TrustRadius Reviewer

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Norada Solve360

No answers on this topic

Veeva CRM

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
Anonymous | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
Anonymous | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Veeva CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Norada Solve360
7.0
Veeva CRM
8.1

Support Rating

Norada Solve360
9.0
Veeva CRM

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