What users are saying about
18 Ratings
4 Ratings
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Score 3 out of 100
18 Ratings
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Score 9.2 out of 100

Feature Set Ratings

  • Norada Solve360 ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Security
  • Veeva CRM ranks higher in 2 feature sets: Marketing Automation, Social CRM
  • Norada Solve360 and Veeva CRM are tied in 1 feature set: CRM Project Management

Sales Force Automation

7.8

Norada Solve360

78%
7.6

Veeva CRM

76%
Norada Solve360 ranks higher in 6/9 features

Customer data management / contact management

9.0
90%
1 Rating
8.0
80%
3 Ratings

Workflow management

7.0
70%
1 Rating
8.1
81%
3 Ratings

Territory management

8.0
80%
1 Rating
7.1
71%
3 Ratings

Opportunity management

6.0
60%
1 Rating
8.0
80%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
7.6
76%
2 Ratings

Contract management

9.0
90%
1 Rating
7.1
71%
2 Ratings

Quote & order management

5.0
50%
1 Rating
6.1
61%
2 Ratings

Interaction tracking

10.0
100%
1 Rating
8.3
83%
3 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
8.0
80%
2 Ratings

Customer Service & Support

8.7

Norada Solve360

87%
8.0

Veeva CRM

80%
Norada Solve360 ranks higher in 2/3 features

Case management

7.0
70%
1 Rating
8.0
80%
2 Ratings

Call center management

10.0
100%
1 Rating
8.0
80%
1 Rating

Help desk management

9.0
90%
1 Rating
8.0
80%
1 Rating

Marketing Automation

6.0

Norada Solve360

60%
7.1

Veeva CRM

71%
Veeva CRM ranks higher in 2/2 features

Lead management

7.0
70%
1 Rating
7.0
70%
2 Ratings

Email marketing

5.0
50%
1 Rating
7.1
71%
2 Ratings

CRM Project Management

7.5

Norada Solve360

75%
7.5

Veeva CRM

75%
Veeva CRM ranks higher in 3/3 features

Task management

8.0
80%
1 Rating
8.0
80%
2 Ratings

Billing and invoicing management

7.0
70%
1 Rating
7.6
76%
2 Ratings

Reporting

N/A
0 Ratings
6.9
69%
2 Ratings

CRM Reporting & Analytics

9.0

Norada Solve360

90%
6.4

Veeva CRM

64%
Norada Solve360 ranks higher in 3/3 features

Forecasting

9.0
90%
1 Rating
6.1
61%
2 Ratings

Pipeline visualization

10.0
100%
1 Rating
7.7
77%
2 Ratings

Customizable reports

8.0
80%
1 Rating
5.5
55%
3 Ratings

Customization

9.5

Norada Solve360

95%
7.4

Veeva CRM

74%
Norada Solve360 ranks higher in 4/4 features

Custom fields

10.0
100%
1 Rating
7.2
72%
3 Ratings

Custom objects

10.0
100%
1 Rating
7.2
72%
3 Ratings

Scripting environment

8.0
80%
1 Rating
7.3
73%
2 Ratings

API for custom integration

10.0
100%
1 Rating
7.9
79%
3 Ratings

Security

10.0

Norada Solve360

100%
9.0

Veeva CRM

90%
Norada Solve360 ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
9.0
90%
3 Ratings

Role-based user permissions

10.0
100%
1 Rating
9.0
90%
3 Ratings

Social CRM

8.0

Norada Solve360

80%
8.5

Veeva CRM

85%
Veeva CRM ranks higher in 2/2 features

Social data

8.0
80%
1 Rating
8.0
80%
1 Rating

Social engagement

8.0
80%
1 Rating
9.0
90%
1 Rating

Integrations with 3rd-party Software

Norada Solve360

Feature Set Not Supported
N/A
9.0

Veeva CRM

90%
Veeva CRM ranks higher in 1/1 features

Marketing automation

N/A
0 Ratings
9.0
90%
1 Rating

Platform

Norada Solve360

Feature Set Not Supported
N/A
9.2

Veeva CRM

92%
Veeva CRM ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
9.2
92%
3 Ratings

Attribute Ratings

  • Veeva CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Norada Solve360

70%
1 Rating
8.1

Veeva CRM

81%
3 Ratings

Support Rating

9.0

Norada Solve360

90%
2 Ratings

Veeva CRM

N/A
0 Ratings

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Anonymous | TrustRadius Reviewer

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

  • Easily accessible with any devices such as ipads, iphones and desktop
  • Data mining - system provides insightful information to users which are targeted for each customer
  • Increases productivity of field staffs
Anonymous | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

  • Configuration flexibility specific to Medical continues to be a challenge to differentiate from Commercial
  • Standardization of permissions and customization across teams
  • Pricing
Anonymous | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$39 per month

Veeva CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Norada Solve360

No answers on this topic

Veeva CRM

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
Anonymous | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Veeva CRM

  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
Anonymous | TrustRadius Reviewer

Add comparison