Norada Solve360 vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Norada Solve360
Score 7.0 out of 10
N/A
N/A
$39
per month
Veeva CRM
Score 7.6 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
Norada Solve360Veeva CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Norada Solve360Veeva CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Norada Solve360Veeva CRM
Top Pros
Top Cons
Features
Norada Solve360Veeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Norada Solve360
7.8
1 Ratings
2% above category average
Veeva CRM
9.1
4 Ratings
17% above category average
Customer data management / contact management9.01 Ratings10.04 Ratings
Workflow management7.01 Ratings9.04 Ratings
Territory management8.01 Ratings7.04 Ratings
Opportunity management6.01 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings10.03 Ratings
Contract management9.01 Ratings10.03 Ratings
Quote & order management5.01 Ratings9.03 Ratings
Interaction tracking10.01 Ratings10.04 Ratings
Channel / partner relationship management8.01 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Norada Solve360
8.7
1 Ratings
15% above category average
Veeva CRM
9.3
3 Ratings
21% above category average
Case management7.01 Ratings10.03 Ratings
Call center management10.01 Ratings8.01 Ratings
Help desk management9.01 Ratings10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Norada Solve360
6.0
1 Ratings
23% below category average
Veeva CRM
8.5
3 Ratings
12% above category average
Lead management7.01 Ratings9.03 Ratings
Email marketing5.01 Ratings8.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Norada Solve360
7.5
1 Ratings
1% below category average
Veeva CRM
9.7
3 Ratings
24% above category average
Task management8.01 Ratings10.03 Ratings
Billing and invoicing management7.01 Ratings10.03 Ratings
Reporting00 Ratings9.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Norada Solve360
9.0
1 Ratings
17% above category average
Veeva CRM
8.7
4 Ratings
14% above category average
Forecasting9.01 Ratings8.03 Ratings
Pipeline visualization10.01 Ratings9.03 Ratings
Customizable reports8.01 Ratings9.04 Ratings
Customization
Comparison of Customization features of Product A and Product B
Norada Solve360
9.5
1 Ratings
23% above category average
Veeva CRM
8.8
4 Ratings
15% above category average
Custom fields10.01 Ratings8.04 Ratings
Custom objects10.01 Ratings7.04 Ratings
Scripting environment8.01 Ratings10.03 Ratings
API for custom integration10.01 Ratings10.04 Ratings
Security
Comparison of Security features of Product A and Product B
Norada Solve360
10.0
1 Ratings
18% above category average
Veeva CRM
9.5
4 Ratings
13% above category average
Single sign-on capability10.01 Ratings9.04 Ratings
Role-based user permissions10.01 Ratings10.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Norada Solve360
8.0
1 Ratings
10% above category average
Veeva CRM
8.5
1 Ratings
16% above category average
Social data8.01 Ratings8.01 Ratings
Social engagement8.01 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Norada Solve360
-
Ratings
Veeva CRM
9.0
2 Ratings
23% above category average
Marketing automation00 Ratings9.02 Ratings
Compensation management00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Norada Solve360
-
Ratings
Veeva CRM
10.0
4 Ratings
28% above category average
Mobile access00 Ratings10.04 Ratings
Best Alternatives
Norada Solve360Veeva CRM
Small Businesses
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Medium-sized Companies
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Score 9.2 out of 10
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Score 9.2 out of 10
Enterprises
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User Ratings
Norada Solve360Veeva CRM
Likelihood to Recommend
7.0
(1 ratings)
9.0
(4 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Norada Solve360Veeva CRM
Likelihood to Recommend
Norada
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Read full review
Veeva Systems
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
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Pros
Norada
  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Read full review
Veeva Systems
  • Commercial Cloud
  • Sunrise UI
  • Multi device support from browser, iOS devices
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Cons
Norada
  • More advanced filters for tasks.
  • More advanced project organization elements.
Read full review
Veeva Systems
  • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
  • Can be expensive specially for a smaller company as it is based on SAAS platform
Read full review
Support Rating
Norada
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
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Veeva Systems
No answers on this topic
Alternatives Considered
Norada
No answers on this topic
Veeva Systems
Better for field based medical personnel when recording Medical calls.
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Return on Investment
Norada
  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
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Veeva Systems
  • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
  • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
  • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
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ScreenShots