Nuance Digital Engagement Platform vs. Simplify360
Nuance Digital Engagement Platform vs. Simplify360
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nuance Digital Engagement Platform | N/A | The Nuance Digital Engagement Platform is a customer engagement platform featuring customer targeting, omni-channel customer interaction management, and an integration framework for apps and platforms used for contact (e.g. live chat), with automation and workforce management features (agent monitoring, coaching) as well. It is based on the TouchCommerce Conversation Platform acquired with TouchCommerce in 2016. | N/A | |
Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A |
Nuance Digital Engagement Platform | Simplify360 | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nuance Digital Engagement Platform | Simplify360 | |
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Top Pros |
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Top Cons |
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Nuance Digital Engagement Platform | Simplify360 | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Jotform Score 8.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nuance Digital Engagement Platform | Simplify360 | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (6 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Nuance Digital Engagement Platform | Simplify360 | |
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Likelihood to Recommend | Nuance No answers on this topic | Simplify360 |
Pros | Nuance No answers on this topic | Simplify360 |
Cons | Nuance No answers on this topic | Simplify360 |
Likelihood to Renew | Nuance No answers on this topic | Simplify360 |
Alternatives Considered | Nuance No answers on this topic | Simplify360 |
Return on Investment | Nuance No answers on this topic | Simplify360 |
ScreenShots |