What users are saying about
4 Ratings
2 Ratings
4 Ratings
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Score 7.8 out of 100
2 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

Sunsama

Sunsama is amazing to keep you on task and help make sure that tasks do not fall through the cracks.
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
Sunsama
7.7
Task Management
Nuclino
8.0
Sunsama
10.0
Mobile Access
Nuclino
7.1
Sunsama
6.0
Search
Nuclino
7.2
Sunsama
Visual planning tools
Nuclino
9.0
Sunsama
7.0

Communication

Nuclino
7.0
Sunsama
6.0
Notifications
Nuclino
8.0
Sunsama
7.0
Discussions
Nuclino
4.0
Sunsama
Internal knowledgebase
Nuclino
9.0
Sunsama
Integrates with Gmail and Google Hangouts
Nuclino
Sunsama
5.0

File Sharing & Management

Nuclino
7.6
Sunsama
Versioning
Nuclino
7.3
Sunsama
Document collaboration
Nuclino
8.5
Sunsama
Access control
Nuclino
7.8
Sunsama
Advanced security features
Nuclino
7.0
Sunsama

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

Sunsama

  • Collaborate
  • Manage tasks
  • Organization
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Sunsama

  • Privacy settings
  • iPhone App
  • Additional integrations
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Sunsama

Sunsama 1.0
Based on 1 answer
I have not reached out to Sunsama support so I don't have any baseline to rate them.
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Sunsama

Sunsama provides a clearer more simplistic way to organize tasks.
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Sunsama

  • Organization
  • Time management
Nikki Steinmetz, aPHR | TrustRadius Reviewer

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sunsama

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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