A Fast and Intuitive Tool for Efficient Documentation Production
June 20, 2025

A Fast and Intuitive Tool for Efficient Documentation Production

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nuclino

We use Nuclino as a knowledge base and collaboration platform. It addresses business problems such as documentation of projects, business processes and works well as a sharing and collaboration tool. We mainly use it for project management, but also in some cases to document business processes.
So far, we have only used it for internal documentation only. Other systems seem to have more advanced functionality for sharing information and collaborating with external partners, operators and suppliers.

Pros

  • The system is extremely fast. The application loads and displays data in milliseconds. This makes the system easy to work with.
  • It's also easy to edit documentation and information, as information can be editing directly without the use of an "edit" button.
  • Pricing: Loading speed, ease of use and quick editing are its main advantage that makes it stand out from competitors. Having said that, the pricing is very good as well.

Cons

  • While editing is easy and quick, some accidental changes may happen. Maybe some AI functionality for detecting obvious mistakes should be added.
  • Improved functionality for collaborating and sharing data with external partners would be an improvement.
  • The application seems to favor the writers, which in many cases is refreshing and makes work easier and quicker. In some cases, other systems are a better match, especially when many users should be allowed to make changes, but are mainly using the application for gathering knowledge and hardly want to do any editing themselves.
  • We have seen noticeably higher satisfaction among employees who have been less happy with overly complex systems in the past (particularly system developers and employees who need to produce documentation as fast as possible without getting annoyed or distracted).
  • Some of our teams now spend less time on documentation and more time delivering actual results. The teams/employees who need less speed and a more "rigid" systematic approach prefer solutions that are more suited for that purpose instead.
I give it a 7 because of loading speed, clean and simple UI, and a great way to save time and avoid discouragement from producing documentation. Very easy to use for internal documentation. Can't quite give it at 10, as it lacks advanced features for external collaboration. Very hard to rate the application, because we are a complex organization. The important thing is to use the system where you know it's most useful.
Nuclino has both advantages and disadvantages compared to other products. Its main strength is ease of use and speed. It works very well for teams that prioritize efficiency and progress. We have found that it's important to use the right tools in the right parts of the organization. Nuclino works well for some teams, but not for large-scale initiatives or parts of the organization that require very robust and more feature-rich solutions. It’s not for everyone, and for large or complex organizations, it’s not a one-size-fits-all solution. Use it where it fits best, and it certainly stacks up well with clear strengths.

Do you think Nuclino delivers good value for the price?

Yes

Are you happy with Nuclino's feature set?

No

Did Nuclino live up to sales and marketing promises?

Yes

Did implementation of Nuclino go as expected?

Yes

Would you buy Nuclino again?

Yes

Visma.net ERP, Fiken, ClickUp, Google Drive, Google Forms, Microsoft 365 Business Premium, ChatGPT, Google Gemini, Microsoft Copilot, Google Chrome, Slack, Miro, Mural, draw.io, Microsoft SharePoint, Microsoft Intune
Nuclino is great for internal documentation, project documentation and to maintain "living" documents due to the speed, intuitive UI and ease of editing. I have personally found it great for meeting notes.
Nuclino is less appropriate for scenarios that require external collaboration. We have found it lacking in functionality for sharing content securely outside the organization, and we use other software for that.
Nuclino is best used as an internal knowledge hub where everyone is encouraged to contribute to building on the documentation.

Nuclino Feature Ratings

Task Management
7
Mobile Access
8
Search
8
Visual planning tools
5
Notifications
5
Discussions
5
Internal knowledgebase
9
Versioning
5
Video files
4
Audio files
4
Document collaboration
10
Access control
2
Device sync
7

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