Octopus Deploy vs. Receptive.io (discontinued)

Octopus Deploy is well suited for our requirements of deploying across multiple environments with one consistent release. We are saving a lot of time by not having to package and move release files around. Our release process is more efficient and consistent with automation. There are some parts that we could probably perform with existing tools such as DevOps and there are one or two features we have to workaround to fit for our setup such as the step templates to install websites. These are minor in our opinion.

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Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.

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• Octopus integrates nicely with TeamCity, our build server.
• Octopus uses the same deployment packages across environments and makes it easy to track their progress across those environments.
• Octopus makes it easy to handle configuration across environments which is usually a particularly difficult task.

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• Captures feature requests from customers
• Organize feature requests
• Communicate progress updates to customers

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• In the past has been somewhat .net focused but that has been changing in recent times
• Would be great if community licenses for NFP organizations were perpetual - but in saying that I appreciate that Octopus does provide my organization with a community [license]. Not all organisations do
• I can’t think of any other

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• Filtering in general is not easy
• I would like to be able to create a leadership priority dashboard
• I would like to know easily when something has been linked to Jira

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Would be a 10 except for the retirement of the free Community Edition.

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Octopus Deploy has greatly helped us to improve our reliability and frequency of our deployments and given us the confidence to deploy much more often, with a direct benefit to customers. Cross-platform support and release to Cloud require more focus on the product side.

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Octopus Deploy is a software that runs very effectively, is easy to use, does not require such a high learning curve, provides the necessary tools to carry out the functions it offers, making it a very flexible software, it also allows that can be configured according to the needs of the user and provides integrations with other very advantageous tools since they are carried out in a very favorable way.

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Octopus Deploy support has always been there for us, even when using the free tier, we get responsive hands-on help. We haven't needed to use that level of support since the documentation is clearly written, and help is readily available within the interface itself. Using Octopus Deploy is a truly joyful experience.

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I have not had a lot of contact with support, but when I do it's quick and accurate info.

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There aren't really any competitors in the land of ASP.NET. Deployment is too ad-hoc. Other tools exist that have massive downsides, like Web Deploy. Most aren't even supported anymore. You could argue that containers (Docker) are a competitor, but containers cannot be used for everything and solve a somewhat different problem. Octopus Deploy is even able to help with containers. To us, Octopus Deploy was really the only really polished solution.

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We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.

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Great support from professional services.

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• Allows us to deploy to our fleet quickly and without interruption to service
• Can roll back to previous releases quickly, allowing us to back out of breaking changes in the worst-case scenarios.
• Integration with several targets has allowed us to explore new platforms for our products, such as Docker in AWS ECS.

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• We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
• We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
• Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info