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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Odoo CRM

    Score6.3 out of 10
    N/AOdoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.

    $31.10

    per month per user

    Zoho Creator

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.

    $12

    per month per user

    Pricing
    Odoo CRMZoho Creator
    Editions & Modules
    One App Free
    $0
    Standard
    $31.10
    per month per user
    Custom
    $46.80
    per month per user
    Standard
    $12
    per month per user
    Professional
    $30
    per month per user
    Enterprise
    $37
    per month per user
    Offerings
    Pricing Offerings
    Odoo CRMZoho Creator
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsThe Standard and Custom plans include the Odoo apps for a single fee.Add-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees
    More Pricing Information
    Community Pulse
    Odoo CRMZoho Creator
    Considered Both Products
    Odoo
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    18 Answers
    Features
    Odoo CRMZoho Creator
    Sales Force Automation
    Comparison of Sales Force Automation features of Odoo CRM and Zoho Creator
    Feature
    Odoo CRM
    4.5
    3 Ratings
    54% below category average
    Zoho Creator
    -
    Ratings
    Customer data management / contact management8.03 Ratings00 Ratings
    Workflow management6.02 Ratings00 Ratings
    Territory management1.03 Ratings00 Ratings
    Opportunity management7.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.52 Ratings00 Ratings
    Contract management1.02 Ratings00 Ratings
    Quote & order management7.03 Ratings00 Ratings
    Interaction tracking2.03 Ratings00 Ratings
    Channel / partner relationship management2.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Odoo CRM and Zoho Creator
    Feature
    Odoo CRM
    8.0
    1 Ratings
    4% above category average
    Zoho Creator
    -
    Ratings
    Case management7.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Odoo CRM and Zoho Creator
    Feature
    Odoo CRM
    2.0
    3 Ratings
    118% below category average
    Zoho Creator
    -
    Ratings
    Lead management2.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Odoo CRM and Zoho Creator
    Feature
    Odoo CRM
    5.0
    3 Ratings
    42% below category average
    Zoho Creator
    -
    Ratings
    Task management6.03 Ratings00 Ratings
    Billing and invoicing management7.02 Ratings00 Ratings
    Reporting2.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Odoo CRM and Zoho Creator
    Feature
    Odoo CRM
    1.3
    2 Ratings
    142% below category average
    Zoho Creator
    -
    Ratings
    Forecasting2.02 Ratings00 Ratings
    Pipeline visualization1.02 Ratings00 Ratings
    Customizable reports1.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Odoo CRM and Zoho Creator
    Feature
    Odoo CRM
    10.0
    3 Ratings
    27% above category average
    Zoho Creator
    -
    Ratings
    Custom fields10.03 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings
    Security
    Comparison of Security features of Odoo CRM and Zoho Creator
    Feature
    Odoo CRM
    10.0
    2 Ratings
    17% above category average
    Zoho Creator
    -
    Ratings
    Role-based user permissions10.02 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Odoo CRM and Zoho Creator
    Feature
    Odoo CRM
    -
    Ratings
    Zoho Creator
    7.9
    18 Ratings
    6% below category average
    Visual Modeling00 Ratings7.717 Ratings
    Drag-and-drop Interfaces00 Ratings8.917 Ratings
    Platform Security00 Ratings7.918 Ratings
    Platform User Management00 Ratings7.818 Ratings
    Reusability00 Ratings7.018 Ratings
    Platform Scalability00 Ratings7.918 Ratings
    Best Alternatives
    Odoo CRMZoho Creator
    Small Businesses
    Salesflare
    Score10 out of 10
    OutSystems
    Score6.4 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Odoo CRMZoho Creator
    Likelihood to Recommend
    4.0
    (3 ratings)
    8.8
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    5.0
    (3 ratings)
    8.0
    (18 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.0
    (2 ratings)
    9.8
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Odoo CRMZoho Creator
    Likelihood to Recommend
    Odoo
    For small businesses and small teams, Odoo CRM is fine. It has the basics, and it is functional. But as the teams grow, processes become more complex, and reporting needs to be accurate, you will have to either allocate a budget to an Odoo partner or hire a Python developer internally. Sales-led organizations with larger teams will find poor reporting a deal-breaker. You can't do standard reporting that you find in HubSpot or Salesforce. So you end up doing a lot of customization or manual work to get the reports you need.
    Incentivized
    Read full review
    Zoho
    If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
    Incentivized
    Read full review
    Pros
    Odoo
    • Generating quotations partiuclarly for the ease of data amendment so that products can be added on the fly and names can be amended per quote to suit
    • The contact tagging feature is a fantastic way of grouping customers/leads into industry specific groups for targetting specific areas seperately
    • Very versatile customer pricelist function for ensuring discount structures are accurately calculated
    Incentivized
    Read full review
    Zoho
    • Accountability for each employee work which is very vital for any organization
    • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
    • Data tracking in live was made possible
    • Using proper Manpower for the work they are apt.
    Incentivized
    Read full review
    Cons
    Odoo
    • UI can be improved
    • The lead view can be better since we have to scroll a lot.
    • The server is down or technical glitches are happening . We have seen distance in lead count
    Incentivized
    Read full review
    Zoho
    • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
    • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
    • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
    Incentivized
    Read full review
    Likelihood to Renew
    Odoo
    No answers on this topic
    Zoho
    Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
    Incentivized
    Read full review
    Usability
    Odoo
    Odoo CRM is usable and has a lot of features, so it gives us the basics we need to run a successful business. The problem is, it requires a lot of time and money to customize it and run it smoothly. Plus, Odoo support can be pretty bad. For every 1 good support agent, there are 9 that don't pay attention. We have an internal running joke that ChatGPT is more helpful than Odoo support when they first reply. Once we get to product experts, they usually know what they are talking about. But the first-level support agents, you have to push them and re-explain things to get them to understand and hopefully escalate. Plus, they always miss SLA response times, blaming it on a busy period. Usually takes a week for the first reply. You can get live chat sometimes, but 9 out of 10 times, they will ask you to create a support ticket. Then you wait.
    Incentivized
    Read full review
    Zoho
    Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
    Incentivized
    Read full review
    Reliability and Availability
    Odoo
    No answers on this topic
    Zoho
    In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
    Incentivized
    Read full review
    Performance
    Odoo
    No answers on this topic
    Zoho
    We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
    Incentivized
    Read full review
    Support Rating
    Odoo
    This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
    Incentivized
    Read full review
    Zoho
    I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
    Incentivized
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    Implementation Rating
    Odoo
    No answers on this topic
    Zoho
    Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
    Incentivized
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    Alternatives Considered
    Odoo
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
    Incentivized
    Read full review
    Zoho
    Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
    Incentivized
    Read full review
    Scalability
    Odoo
    No answers on this topic
    Zoho
    Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
    Incentivized
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    Return on Investment
    Odoo
    • We're managing millions of dollars in sales orders.
    • 20-30% of time can be spent on fixing or dealing with issues, partially because of Odoo.sh hosting platform limitations.
    • Odoo CRM does allow us to do what we need to run a successful business; it's just 5 years behind HubSpot and Salesforce.
    Incentivized
    Read full review
    Zoho
    • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
    • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
    Incentivized
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    ScreenShots

    Odoo CRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Zoho Creator Screenshots

    Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview